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Piazza di Madonna Degli Aldobrandini 3, 50123, Florence Italy
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Traveller (167)
Room & Suite (75)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#172 of 431 hotels in Florence
Location
Cleanliness
Service
Value
Travellers' Choice
Looking for a place to stay in Florence? Then look no further than Hotel Palazzo Benci, a hotel that brings the best of Florence to your doorstep. Guest rooms offer amenities such as a minibar and air conditioning, and guests can go online with free wifi offered by the hotel. Hotel Palazzo Benci features a 24 hour front desk and a concierge, to help make your stay more enjoyable. The property also boasts breakfast buffet. If you are driving to Hotel Palazzo Benci, there is paid public parking available nearby. While staying at Hotel Palazzo Benci, visitors can check out Campanile di Giotto (0.2 mi) and Cupola del Brunelleschi (0.2 mi), some of Florence's top attractions. Florence is also known for some great gardens, including Giardino di Boboli, Giardino Bardini, and Folon e il Giardino delle Rose, which are not too far from Hotel Palazzo Benci. We’re sure you’ll enjoy your stay at Hotel Palazzo Benci as you experience everything Florence has to offer.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Taxi service
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Wifi
Breakfast buffet
Kid-friendly buffet
Non-smoking hotel
Shared lounge / TV area
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Room features
Air conditioning
Desk
Safe
Telephone
Minibar
Flatscreen TV
Bidet
Bath / shower
Wardrobe / wardrobe
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English, French, Spanish, Italian
Hotel links
Special Price:25% off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
525Restaurantswithin 0.5 km
215Attractionswithin 0.5 km
418Reviews3Q+A28Room tips

Reviews
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Traveller rating
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Most Recent
Adam Š wrote a review 12 Aug
7 contributions3 helpful votes
The hotel has perfect location. Rooms are spacious and clean. The staff of the hotel was just amazing and super helpful. Breakfast in the hotel was delicious. Would recommend this hotel to everyone families, couples even group of friends.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RicardoCurto wrote a review Aug 2020
Valencian Country, Spain3 contributions7 helpful votes
Hotel's Favourite
Palazzo Benci is located right in the city center so you can easily walk anywhere. There are also great restaurants and shops nearby. The rooms, are clean and quite spacefull with new beds. The hotel also has a beautiful little garden/ patio where you can sit and enjoy a drink. As for the reception staff, they were all very helpful and nice. I travel to Florence very often and I will be more than happy to come back to this hotel.
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Date of stay: August 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Michal Barkoci, Revenue Management at Hotel Palazzo Benci
Responded 20 Aug 2020
Dear Ricardo, greetings from Firenze. We are very happy to read your review. Your words assure us that we are on the right track. We try to improve the facility step by step and it is amazing that you mentioned our beds :-) We believe that you will enjoy your next stay even more. We are preparing new things at the moment. Please, let us know when you be in Florence next time and if you stay with us again, we will be more than happy to serve you a glass of wine for free during your " patio time" Kind regards, Hotel Palazzo Benci
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mateja c wrote a review Jul 2022
1 contribution
Perfect location in the walking zone of the center, nice staf, excellent breakfast, clean room with LCD TV, cooling system , near to most attractive monuments, I enjoyed a lot, it was a perfect experiance ..I will be back...
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michal Barkoci, Revenue Management at Hotel Palazzo Benci
Responded 1 week ago
Dear Mateja, greetings from Firenze and thank you for choosing our hotel for your stay. We are happy you have enjoyed the stay with us. It is very important for us you have mentioned the breakfast quality. We try our best to have a good variability and your comment showed us we are on the right track If you come to Florence next time we would be happy to welcome you back. Kind regards, Hotel Palazzo Benci
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Barbara T wrote a review Jul 2022
Melbourne, Australia101 contributions109 helpful votes
I needed 4 extra nights accomodation in Florence so chose the Palazzo Benci based on its position and description of services offered. Our room was a comfortable size and clean although the bathroom had an unpleasant smell. Breakfast was lovely. It then occurred to me that they advertise a series of services but they don’t always work. In the unrelenting heat of Florence I specifically chose an air conditioned room, the air conditioner did not work it was merely a fan that circulated the air and kept the room at 25 degrees day and night. I asked about fixing the air conditioner multiple times. To their credit they sent a workman who cleaned the filter. This resulted in a stronger amount of air but made no difference to the temperature. They advertise a lobby bar open til 11pm. At 6pm I asked if I could order an Aperol Spritz to take up to the room and the man told me well it won’t be quite the same as you’re used to elsewhere but I can try and make one. I declined. I then needed to make a phone call the next morning and we discovered the phone in the room did not really work after all. I had to make my call at reception. All in all a series of disappointments so much so that I left a day early as I could not sleep another night in a stuffy hot room.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michal Barkoci, Revenue Management at Hotel Palazzo Benci
Responded 1 week ago
Dear Barbara, greetings from sunny Firenze and thank you for the review, even not positive for us. We would like to thank you for choosing our property to stay in Firenze and let us to react on some of your points. We have to admit several troubles about the A/C lately which we have solved except 2 rooms. General law in Firenze at the moment says that we should keep the A/C temperature a bit higher than we are used to. We do not have a barman at out bar dedicated to the job because the bar is not busy at all. Our reception can handle that and one of them just said what he said. We already took some precautions about that. Well, the phone works fine. our receptionist Alessandra tried to explain how to call from your phone but as we can see it didn't work out. We are positive that you can easily call from your phone in the room with no troubles. It was unfortunate to see the coincidence that made your stay not pleasant. Our goal is to see the guest happy and returning back with a smile. I hope we could prove you our improvement next time. If you will be interested you could send an email to our reception. Your review was very important for us. It showed us where to improve and where we should pay attention. Kind regards, Hotel Palazzo Benci
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Anna wrote a review Jul 2022
1 contribution
The hotel, the staff, the breakfast were excellent, to have a breakfast opposit of Medici Capelle was fantastic! The room was clear, the staff was politely. Very close to the railway and the city center.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: Rooms to look to ths court is quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alessandra B, Albergatore at Hotel Palazzo Benci
Responded 2 weeks ago
Dear Mr/s Tajhaz127 Greetings from Florence. Thank you for the excellent review. We are very glad you enjoyed the stay in hotel Palazzo Benci. Our staff of Reception and Breakfast room are Glad to read your review and thank you for your plesant stay with us. We are happy that you had a great time in this lovley Historic Firenze. The view from the Breakfast room on the Cappelle Medicee invites you to visit the museum just across the square. We are looking forward to welcome you back in Firenze. Kind regards, Hotel Palazzo Benci
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steveharris6 wrote a review Jul 2022
Barnstaple, United Kingdom82 contributions65 helpful votes
This hotel is less than 10 minutes level walk from the train station and is incredibly friendly and welcoming. There is an excellent choice at the continental breakfast and cold, lemon water is always available in the lobby.From the window you can see the the Duomo and are just minutes from both the Uffizi and Academia galleries. Would certainly return.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michal Barkoci, Revenue Management at Hotel Palazzo Benci
Responded 3 weeks ago
Dear Steve, greetings from sunny Florence. Thank you for an amazing review and your stay as well. It was a privilege to be your "home" in Firenze. We are glad you like our breakfast. Drinking in this hot weather is a must and we take care about our guest. Lemon water never disappoints :-) We are so excited you would like to return. We would be very happy to welcome you back :-) Kind regards, Hotel Palazzo Benci
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Mariana wrote a review Jul 2022
3 contributions2 helpful votes
We loved the hotel palazzo benci. It is very centrally located, just blocks from the cathedral di santa maria del fiore. The staff was spectacular, very attentive and friendly. The room was very comfortable with air conditioning and the bed was exquisite. The breakfast was very complete. We had an excellent experience and it is an excellent hotel to visit Florence!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Alessandra B, Albergatore at Hotel Palazzo Benci
Responded 4 weeks ago
Dear Mrs Mariana, Thank you for your review, it is lovley to hear that you had a wonderfull stay with us. We are near all the famous city sites, just three minuets away from the Duomo and ten minuets from the Old Bridge. We recomend even not to forget to visit Piazzale Michelangelo, the panoramic terrace where you can make breathtaking photos expecialy when the sun sets down. We do our best to let you live feel like at home and hope that you will come back again soon to magnificent Florence. Best regards Staff Hotel Palazzo Benci
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Nidia Garcia wrote a review Jul 2022
1 contribution1 helpful vote
Good value for money! Location is perfect…5-10 min walk to main attractions in Florence. Rooms are spacious and very clean. Staff was really helpful during our stay. I really recommend this hotel and would stay again if I’m back in Florence.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alessandra B, Albergatore at Hotel Palazzo Benci
Responded 4 weeks ago
Dear Nidg020419, Thank you for your review, Our staff try there best to satisfy all your requests and make you a plesant stay. Our location is really not distant to all the main attrctions to see, we are just located infront of the Medici Chaples and from the breakfast room you can see the beauties of the square. Our maids clean and tidy your room allways with a smile and ready to help you and give information if needed. Hope to see you soon again. Best regards Staff Hotel Palazzo Benci
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Romina wrote a review Jun 2022
Castro Valley, California2 contributions2 helpful votes
We booked this hotel knowing it was not going to be a top hotel, it’s already a 3 stars, but we were overall pleasantly surprised. Location is fantastic! Beds are comfortable and breakfast was amazing! (In fact We were really surprised about breakfast). The only reason I took one star from the rating according to expectations is because there was mold in the shower area. The kind of mold you can clean with chlorine… this was a bit weird given that the rest of the hotel was sparking clean. If the hotel management reads this, I highly suggest to improve your cleaning service, with a lot of emphasis on the shower area. Aside from that, the rest was perfect and what we expected the hotel to be.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Michal Barkoci, Revenue Management at Hotel Palazzo Benci
Responded 2 Jul 2022
Dear Romina, greeting from sunny Firenze. Thank you very much for the review and for staying with us. It was a pleasure to have you and be your centrally located city beacon. We have noticed your comment about the mold and we really appreciate it. We have to get this done very soon. Our maintenance is already working on that. This kind of a comment is very helpful for us, thank you. We hope to welcome you back in future again :-) Kind regards, Hotel Palazzo Benci
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Noeleen H wrote a review Jun 2022
Dublin, Ireland2 contributions2 helpful votes
This a truly lovely hotel. The staff were so friendly, pleasant and helpful and te location is prefect. Right in the heart of the Florence but soundproofed. The food and cleanliness were excellent. Breakfast had a good choice for everyone and was served pverlooking the Medici Chapel. Bar area had water / lemon water and pastries free to take throughout the day. Lovely little garden to sit and WIFI that actually worked eveywhre in the hotel. Will visit again!
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: we were in room 303 and this was perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Michal Barkoci, Revenue Management at Hotel Palazzo Benci
Responded 29 Jun 2022
Dear Noeleen, greetings from Firenze. Your amazing review made our day and we are glad you had such a nice stay with us. We try our best to improve our service and you confirmed we are on the right way. We also recently added the water and pastries to the lobby bar so guest could enjoy fresh water all day long. We are glad to hear about the wifi. We had some blind spots but we improved the net and it seems to be working perfectly, as you have just confirmed. It would be a privilege to welcome you back in our hotel. Kidn regards, Hotel Palazzo Benci
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PRICE RANGE
US$123 - US$203 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / San Lorenzo
NUMBER OF ROOMS
35
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Frequently Asked Questions about Hotel Palazzo Benci
Which popular attractions are close to Hotel Palazzo Benci?
Nearby attractions include Duomo - Cattedrale di Santa Maria del Fiore (0.4 km), Mercato Centrale (0.2 km), and Jimmy's Leather Collection (0.1 km).
What are some of the property amenities at Hotel Palazzo Benci?
Some of the more popular amenities offered include free wifi, breakfast buffet, and a concierge.
Which room amenities are available at Hotel Palazzo Benci?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palazzo Benci?
Guests can enjoy breakfast during their stay.
Is parking available at Hotel Palazzo Benci?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Palazzo Benci?
Conveniently located restaurants include Indian Palace, Osteria Vecchio Cancello, and Indian Restaurant Crown of India Florence.
Is Hotel Palazzo Benci located near the city centre?
Yes, it is 0.8 km away from the centre of Florence.
Which languages are spoken by the staff at Hotel Palazzo Benci?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Hotel Palazzo Benci?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.4 km), Basilica San Miniato al Monte (1.9 km), and Basilica of Santa Croce (1.0 km).