Plus Florence
Via di Santa Caterina d'Alessandria 15, 50129, Florence Italy
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Room & Suite (409)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 24/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Plus Florence
Updated 24/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Paid private parking nearby
Free internet
Pool
Fitness Centre with Gym / Workout Room
Vending machine
Game room
Billiards
Taxi service
Wifi
Indoor pool
Outdoor pool
Sauna
Table tennis
Hammam
Steam room
Rooftop terrace
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private bathrooms
Electric kettle
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, French, Spanish, Catalan and 7 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
134Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
Contact
Via di Santa Caterina d'Alessandria 15, 50129, Florence Italy
Name/address in local language
Getting there
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network11 min
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network18 min
Car HireSee all Florence car hire
3055Reviews79Q+A100Room tips
Reviews
Traveller rating
- 1,020
- 1,199
- 498
- 199
- 139
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Most Recent
The staff is always available, they are friendly and they all speak good English, which is a rarity in Italy. The room was already chilled, clean and fresh. The bathroom also surprised me as it was very spacious. Only in the morning we were disturbed by the noise from the road as we had the room facing the road. Anyway, I would recommend the hostel to everyone.
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Date of stay: June 2022
Location
Cleanliness
Service
Helpful
There was a disco in the hostel and we were walking up the stairs and the security guard with a name similar to ‘petty’ followed us to our room. He said we were laughing at him when we were laughing for about 5 seconds with each other and would not leave us alone trying to charge us 200€ for compensation. He said he was going to call the police if we didn’t pay then went on to say he had called the police.Absolutely appalling way to treat guest and would not recommend!
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Date of stay: June 2022Trip type: Travelled with friends
Helpful
I was perfectly happy with my choice of residence in Florence. The location of the hostel was great although a bit far from the main station, it was easy to access and seemed safe enough for solo female traveller. The facilities were basic but all my requirements were fulfilled. No complaints on cleanliness and loved the hot water in shower at all times. Luggage storage option was super convenient. I did not use a lot of the additional amenities like the bar/ pool/ breakfast table so no comments on those but I would certainly recommend a stay in this hostel for any budget savvy traveller.
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Date of stay: June 2022
Value
Service
Room Tip: Not sure, dorms seem perfectly adequate so rooms must be fine too.
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Helpful
We stayed at Plus Florence from April 27 to May 2nd 2022. The first surprise came when we entered the room we had booked. Upon entering the room this was like an oven. The room did not have air conditioning because, as we were told, the scheduled seasonal maintenance had not yet taken place. In addition, there were several dead mosquitoes on the walls, which had not been cleaned. When we asked for a room change we were told that this was one of their best rooms because it overlooked part of the cathedral. They accepted our complaints and changed our room. Here the second surprise was waiting for us. We could not sleep at night even with earplugs because the hotel was flooded with traveling students, who gathered every night in front of the hotel entrance and had fun, without any intervention from the hotel staff. The problem was exacerbated by an irish pub that was also opposite the entrance and was a disaster until the early hours of the morning. When I desperately went and told them the problem they made fun of me by telling me that I am asking for a change a second time and they do not have a room available. After that our stay was a nightmare, we waited for the five days of our stay to pass, we were constantly tired and did not enjoy our vacation in this incredibly beautiful city. Our stay at this hotel was the worst we have ever had!…
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Date of stay: April 2022
Helpful
Excellent hostel, super clean, super secure and modern and the receptionists are super nice !! It is close to the main attractions and to the train station. I highly recommend it for anyone visiting Florence !
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Date of stay: March 2022Trip type: Travelled solo
Helpful
Response from Customer Care, Altro at Plus Florence
Responded 28 Mar 2022
Grazie mille per la recensione 💛Le tue parole ci incoraggiano a continuare il nostro impegno per offrire un soggiorno all'insegna del relax. Un Caro Saluto Customer Care - Human Company
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The male guys could have been more willing to help and to be friendly, especially when I asked for help. It was a frustration the help I needed to use the laundry, I had to wait for really long and to go back there to ask where the guy who was going there to help me was, and when he finally came, he treated me like I was a dumb. Indeed, the machine had plenty of options and it was not clear how to set it. I basically had to beg him to help me. Other hostels in Italy had their kitchens open as normal, but when I asked for clutery, they told me there weren't available. At the check out I was told I could have bought a set of clutery, I could have been told before. I'm not picky, but it could definitely be better.
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Date of stay: January 2022Trip type: Travelled solo
Helpful
Response from customercarehc, Other at Plus Florence
Responded 28 Jan 2022
Thanks for your review. It seems we were not able to meet your expectations 😔 We do appreciate your words and we will make sure to share your comment with our team. Customer Care - Human Company
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The hostel had a lot of potential, but I wish they would of mentioned that most of their facilities are closed due to Covid. Considering this is a hostel most people book to congregate with other people and use the public facilities the hotel has to offer which are moatly closed or not allowed. Very disappointed with this stay. Would not of booked it with everything being closed in the hostel.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Find another place, the staff and guards are violent. One night a guard came to our room and told us to turn down the music. Because of the fact that it was already low, i was unsatifyed and said “Jesus Christ” but turned down the music anyways. The guard became mad because of what i said and hit me in the stomach. The rest of the staff didn’t believe me and told me to shut up. Worst service i have ever experienced. Don’t stay here!!!
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Stay away please
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Helpful
The best part of a hostel is to enjoy the social atmosphere but this hostel was far from that. Nothing was open. All the social areas were closed and unfortunately the security guard was very rude about it. In my opinion that is the main reason to stay at a hostel. My recommendation is to stay nicer hotel in a much more popular area for the same cost. I could see this place being super fun but for the time being, I strongly recommend staying somewhere else.
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Date of stay: September 2021Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from hccustomercare, Proprietario at Plus Florence
Responded 23 Sep 2021
Oh no! This is not what we aim to offer 🥺 We kindly ask you to share your experience with us. Please, send an e-mail to our Customer Care at customercare@humancompany.com Customer Care - Human Company
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Hostel with hotel vibes. Very well cleaned, amazing staff, secured. Huge lookers. Good amenities. Quality linen provided. The shower was amazing. Its also close to the main train station. 10/10 for me
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Date of stay: August 2021Trip type: Travelled solo
Helpful
Response from customercarehc, Other at Plus Florence
Responded 31 Aug 2021
Thanks a lot for your review 😊 We do hope to see you soon again 🌈 Customer Care - Human Company
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PRICE RANGE
US$77 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plus florence hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center
NUMBER OF ROOMS
75
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Claim Your Listing Frequently Asked Questions about Plus Florence
Which popular attractions are close to Plus Florence?
Nearby attractions include Fox in a Box Room Escape (0.2 km), Museo di San Marco (0.5 km), and Sant'Apollonia (0.3 km).
What are some of the property amenities at Plus Florence?
Some of the more popular amenities offered include an indoor pool, a fitness centre, and laundry service.
Which room amenities are available at Plus Florence?
Top room amenities include air conditioning, a flat screen TV, and a desk.
Is parking available at Plus Florence?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Plus Florence?
Conveniently located restaurants include Indian Palace, Osteria Vecchio Cancello, and Royal India.
Are there opportunities to exercise at Plus Florence?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Plus Florence?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Plus Florence?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Polish.
Are there any historical sites close to Plus Florence?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (1.0 km), Basilica San Miniato al Monte (2.5 km), and Basilica of Santa Croce (1.5 km).
Is Plus Florence accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.