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Hotel Il Duca

215 reviews
#358 of 410 Hotels in Florence
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Traveller (26)
Room & Suite (14)
Overview
  • Excellent7%
  • Very good27%
  • Average25%
  • Poor16%
  • Terrible25%
26 Oct 2017
“overrated as a three stars hotel”
7 Sep 2017
“Not a good choice”
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Family Rooms
Rooftop Bar
3.0 Star Hotel
All hotel details
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51 - 55 of 61 reviews
Reviewed 29 June 2010

STAY AWAY FROM THIS HOTEL!!! DO NOT STAY IN THIS HOTEL!!! IL DUCA. Address: Via Della Pergola 34. Florence, Italy. Tel: 39-055-9062167. My friend and I stayed for 3 nights/4 days at this hotel. We stayed in room 208. We had seperate twin beds... well,...More

3  Thank TravelingAddict1976
Response from Angela M, Proprietario at Hotel Il DucaResponded 4 December 2012

The customer is always right is a concept invented by a customer. He's right who is polite, courteous and sympathetic to anyone who is doing a job in which the client is not competent. Why after 12 hours spent smiling, explain, listen, answer the phone,...More

Reviewed 25 June 2010

We spent four horrible nights at this hotel in Florence. The staff is terrible. They offer no assistance, are rude and outright callous. No air conditioning, no mini fridge - neither worked. When we complained they ignored us. No soap, shampoo, extra pillows, pen, notepad...More

3  Thank IlDucaIlDumpa
Response from Angela M, Proprietario at Hotel Il DucaResponded 4 December 2012

The customer is always right is a concept invented by a customer. He's right who is polite, courteous and sympathetic to anyone who is doing a job in which the client is not competent. Why after 12 hours spent smiling, explain, listen, answer the phone,...More

Reviewed 2 March 2010

My sister and I stayed at the Il Duca in February 2010. We had a wonderful stay at this charming, well-kept and clean hotel. It was in a great location to the Duomo and Centrico Storico. They were able to recommend a fabulous restaurant close...More

1  Thank cantgetenuftravel
Reviewed 23 February 2010

If you would like to be ripped off, stay here ........ Whilst my partner and I was out, the staff fixed a broken door lock to the room and tried to sting us for 800 euro .... What the ? And on top of all...More

3  Thank goooopaman
Response from Angela M, Proprietario at Hotel Il DucaResponded 4 December 2012

The customer is always right is a concept invented by a customer. He's right who is polite, courteous and sympathetic to anyone who is doing a job in which the client is not competent. Why after 12 hours spent smiling, explain, listen, answer the phone,...More

Reviewed 6 December 2009

If you want to have a good holiday DONT stay here. Staff are very unfriendly! Rooms are not sound proof at all! - you can hear EVERYTHING the next room does and says! Worst hotel i have ever stayed at, totally ruined our stay in...More

2  Thank madisontayhot
Response from Angela M, Proprietario at Hotel Il DucaResponded 4 December 2012

The customer is always right is a concept invented by a customer. He's right who is polite, courteous and sympathetic to anyone who is doing a job in which the client is not competent. Why after 12 hours spent smiling, explain, listen, answer the phone,...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room amenities
Air Conditioning
Details
Price range
US$67 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$67 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (26)
Room & Suite (14)
Nearby
Duomo
Florentia, as it was called by Latins, is permeated by
an eternal beauty spread in all corners of the city.
The historic center is characterized by the immensity
of the Duomo, able to transport tourists into the
brightest age of Florence: the Renaissance. Who does
not know the Brunelleschi Dome, San Giovanni
Baptistery and the Giotto’s Campanile? Everything is
enclosed here and it would be easy to imagine the city
...More
Questions & Answers
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ellie783
27 July 2016|
Answer
Response from Peter M |
No elevator, and each room has its own bathroom (assuming they are all similar to the one we are in).
0
Votes
Room Tips
"good location"
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"Rooms on the first floor can be very noise when there are people in the street."
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"First had a room on the second floor and then on the ground floor. Prefer second floor but easier access to..."
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"just dont choose this hotel"
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