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Mazzaro Sea Palace - VRetreats

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Via Nazionale 147, 98030, Taormina, Sicily Italy
9 people are viewing this hotel
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US$777
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US$702
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US$622
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Traveller (1081)
360
Panoramas (40)
Room & Suite (256)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 19/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 19/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 91 hotels in Taormina
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Mazzarò Sea Palace is located on the magnificent bay from which it takes its name, Baia di Mazzarò, one of the most famous beaches in Taormina. A location that boasts an exceptional panorama where the gaze is filled with infinite natural beauty. At Mazzarò Sea Palace you will be transported to a world made of colours, scents, and history. An exclusive retreat where sun, crystal-clear sea, and exclusive experiences await you.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Snorkelling
Fishing
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Hand massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Family
Languages Spoken
English, French, Russian, Spanish and 1 more
961Reviews37Q+A63Room tips

Reviews
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Traveller rating
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Laurahermac wrote a review 16 Sep
Queretaro City, Mexico22 contributions
Everything great, the best hotel ,best breakfast and locazione and Claudia the concierge is fantastic ,if you are goibg to taormina stay here beautifull view and perfect service. Our room is just bellissima!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 6 days ago
Dear Lau H, We wish to thank you for choosing to stay at Mazzarò Sea Palace for your holidays and mostly for taking the time to share your feedback with us. Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael D wrote a review 14 Sep
1 contribution
We have enjoyed a fantastic time at this hotel, which is set in such beautiful surroundings and where the service of all staff has been exemplary ; however, we must make special mention for Franco and the Pool Team for being so friendly, helpful and attentive.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 6 days ago
Dear Michael D, Thank you for the time dedicated to comment your stay at Mazzarò Sea Palace. We really appreciate when our guest decide to share with us their their enthusiastic impression on their stay. We sincerely hope to welcoming you back soon. Warm regards, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BVMN_3455 wrote a review 12 Sep
Minneapolis, Minnesota7 contributions
+1
Amazing service, food and facilities! Loved it! Had a Minor problem with my pool in my suite and Franco & Giovanni came straight away to fix it! They are amazing- best service ever!! ⭐️⭐️⭐️⭐️⭐️ The beach is wonderful and the service at the beach is so wonderful and prompt. Amazing stay!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 6 days ago
Dear BVMN_3455, Thank you for the outstanding rating and for taking the time to share your comments regarding your stay at Mazzarò Sea Palace. We hope to welcome you back in Taormina in the near future. Sincerely, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christine W wrote a review 11 Sep
Haywards Heath, United Kingdom3 contributions2 helpful votes
The perfect place to stay in Taormina. The location of the hotel is brilliant with its sandy private beach and a cable car up to Taormina which is literally a two minutes walk away. But what makes the strength of this hotel is its staff. Everyone in the restaurant, bar and housekeeping were friendly, knowledgeable about Sicily and made personal recommendations about what to visit and eat which allowed us to enjoy Sicily beyond the guidebook. A special mention goes to the concierge service where Claudia arranged a visit to Etna which met all of our requirements and surpassed our expectations. This hotel is a gem - we will come again.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 6 days ago
Dear Cristine W, Thank you on my behalf and on behalf of the entire team from Mazzarò Sea Palace for the nice words of appreciation and for taking your time to send a review. Your comments are greatly received and encouraging for our team to continue to strive and improve on our standards of service. We look forward to welcoming you again to Taormina and send our warmest regards. Marilena Calabrò Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NicPat wrote a review 11 Sep
Southport, United Kingdom3 contributions2 helpful votes
Wonderful week at this beautiful hotel. Location is stunning and the service we had at the hotel was second to none. Special thanks to Christian at the bar, Franco at the pool and Viki providing pool and beachside service. All went over and above to make us feel welcome. Our room was beautifully clean and comfortable.. only slight issue was the bathroom, which would benefit from a refit. This in no way spoilt our stay though and i will recommend this hotel to anyone seeking perfection in the most stunning setting.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 6 days ago
Dear NicPatty, Thank you for sharing your experience at Mazzarò Sea Palace. We are glad that you appreciated our place, your feedback make us feel proud and is the real payback for all our hard work. We hope to welcome you back in Taormina. Kind regards, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hector F wrote a review 10 Sep
1 contribution
Thanks for the stay amazing property with amazing service. And very very special person Caludia in concierge she was amazing so much patience and she helped me all the vacations and some more special ilesa when I some luggage issues and she helped wish I see more people like her in Europe hotel thanks Gran Mazzaro. See you next year .
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 6 days ago
Dear S3852OQhectorf, I’ll share your kind compliments with all the Mazzarò Sea Palace’s Team. We hope to have the pleasure of welcoming you again in this wonderful corner of paradise. We hope to welcome you back in Taormina in the near future. Sincerely, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claudio Villaca Vanetta wrote a review 10 Sep
1 contribution
Anything you must wish will be done efficiently and friendly. We had excursions organised by Concierge Claudia that were ultra professional and very beautiful; to Etna and boat trip with dinner. Everything went according to plans and hotel was very attentive to our needs and very reactive. Great holidays.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Let Claudia, the concierge guide you. It will be memorable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 6 days ago
Dear greatcvv, Thank you for the time dedicated to comment your stay at Mazzarò Sea Palace. We really appreciate when our guest decide to share with us their their enthusiastic impression on their stay. We sincerely hope to welcoming you back soon. Warm regards, Marilena Calabrò - Room Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
erae wrote a review 9 Sep
3 contributions3 helpful votes
This hotel has a premium location on the bay but the service and the quality of everything is far from 5 star and wow for the price we paid, this is unacceptable but appears completely acceptable for European summer holidays, I would suggest anyone looking for a luxurious holiday with service try Asia that will be very surprised! Pro : Food is good quality including the breakfast, but the service at all times is hit and miss. The view from balcony is spectacular if you want to order room service or a bottle of wine and have some peace and quiet The funicular is literally across the road €6 return and the pharmacy and convenience store for all your needs. Cons: Overpriced and we stayed midweek I can’t imagine Fri/sat rates for this level of hotel You stand waiting to ask a question/concierge, for service at reception, to order a ice bucket had to call twice, Was ignored while waiting to order a taxi and then the other guests where served instead. The quality of the room, paper thin walls, and timber flooring and we had a toddler next door, so the screaming and tantrums and bring woken up at 7am from the running around on the flooring next door was a wonderful treat! The bathrooms are far from desired. Overall great to have the convenient locations with a beautiful beach and view but really stay elsewhere and book at the beach club next door and you will get everything the beach has to offer without the price tag for your bed!
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Top floor Atleast don’t have people walking on your ceiling
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Daniela C wrote a review 9 Sep
Province of Bologna, Italy2 contributions1 helpful vote
We visited the Mazzarò sea palace two days in a row now, the staff are kind and the food is lovely. The pool is a particular highlight and thanks to Franco we feel very welcome. 10/10 service & 10/10 recommend!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 6 days ago
Dear F5969JRdanielac, Thank you for sharing your experience with this positive rating. We are pleased that you have appreciated your stay at Mazzarò Sea Palace and that you enjoyed a truly Sicilian experience enriched by the welcoming spirit of our Team. We look forward to welcoming you again for another unforgettable stay. Best regards, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donald B wrote a review 7 Sep
1 contribution
Our stay was incredible starting with valet, front desk, concierge, beach service ,etc ALL of the staff was so helpful and very inviting. While this hotel is gorgeous & in an amazing location, it's staff really makes it bigger than the sum of it's parts. Thank you for an amazing stay!
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 6 days ago
Dear DonaldBru310, Thank you for this extremely positive rating. It’s a pleasure to read that you enjoyed your stay at Mazzarò Sea Palace in our beautiful Taormina. We hope to welcome you again in the future. Kind regards, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$420 - US$1,045 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mazzaro sea palace hotel taormina, mazzaro sea palace taormina
FORMERLY KNOWN AS
VOI Grand Hotel Mazzarò Sea Palace
LOCATION
ItalySicilyProvince of MessinaTaormina
NUMBER OF ROOMS
76
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Frequently Asked Questions about Mazzarò Sea Palace - VRetreats
Which popular attractions are close to Mazzarò Sea Palace - VRetreats?
Nearby attractions include Lido Mazzarò (0.07 km) and Stabilimento Balneare Sporting Mazzaro (0.2 km).
What are some of the property amenities at Mazzarò Sea Palace - VRetreats?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mazzarò Sea Palace - VRetreats?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mazzarò Sea Palace - VRetreats?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mazzarò Sea Palace - VRetreats?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mazzarò Sea Palace - VRetreats?
Conveniently located restaurants include Restaurant Atlantis Bay, Ristorante del Lido La Pigna, and Restaurant Mazzarò Sea Palace.
Are there opportunities to exercise at Mazzarò Sea Palace - VRetreats?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mazzarò Sea Palace - VRetreats have airport transportation?
Yes, Mazzarò Sea Palace - VRetreats offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mazzarò Sea Palace - VRetreats?
Yes, dry cleaning and laundry service are offered to guests.
Does Mazzarò Sea Palace - VRetreats offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mazzarò Sea Palace - VRetreats?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Russian.