COHEN HOSTEL

Having extensively read all the reviews, we were adamant we had made the right decision in booking our stay at Cohen House Hostel. Upon arrival, our mind still hadn't changed. We were greeted by the lovely Joanna, who was more than accommodating and kindly showed us to our room. All seemed well until we opened the door and were greeted by the squalor that we had paid a hefty €50 a night for. Ever the optimists and still believing we would have access to the amenities listed on Hostel World, we decided to put on our best smiles and thank her kindly for her hospitality. As our evening progressed, things quickly began to deteriorate. This began with a faulty plug socket that spontaneously emerged from the wall next to my friend's bed - posing a serious risk of electrical fire. (See attached photo) This encouraged us to make a quick exit for the evening and locate the supermarket to purchase some basic food necessities and water, as there was no access to drinking water in the "hostel". One quick call to Joanna to question where we can find the fridge that is listed as included in the list of amenities (as you would expect from any standard of hostel) informed us that in fact we had no access to a fridge, nor a common area, or anything we had believed to be included. This was justified by Joanna to be a consequence of a large group booking who had claimed the common area where all these facilities apparently were. As such, we had no option to purchase any fresh food or any facility to keep our water cold. This was a big inconvenience to say the least, but we still thought we would try and make the best of things as Joanna promised us these would be accessible the following day. That night was undoubtedly the worst nights sleep either of us had ever experienced due as like every other promised facility, the air conditioning unit in our room also remained to be seen. Both of us seriously considered sleeping on the beach because of the suffocating lack of air circulation in the room. When we informed Joanna of this complaint, her tone turned sour and she tried to claim that we were only entitled to one night's stay instead of the two we had paid for. We requested a refund as we considered the room to be inhabitable but she informed us this wasn't going to happen - at which point we decided to accept the loss and go elsewhere. Let it be noted, as two frequent hostel users, we have slept in many an uncomfortable room, but this was the WORST.…

Date of stay: September 2020Trip type: Travelled

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Rodesveta wrote a review Jul 2020

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Six stars accommodation

I love Cohe hostel. Incredible view, friendly staff and clean facilities. Gorgeous view from the property to Isola bella and Mount Etna. I would stay there again. Highly reccommended to anyone . Cheers friends

Date of stay: June 2020

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Nataly P wrote a review Mar 2020

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Exceptional

Exceptional place. very friendly staff, clean, well located ( Isola Bela, The greak Theatre and Etna), and friendly atmosphere. I love this place i would stay there again. They made my trip really special.

Date of stay: February 2020

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Peykoff wrote a review Sep 2019

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The most memorable place in Italy

The place is very, very close to the beach, bus station and the Greek theater.There is a free parking, full equipped and clean kitchen and laundry machine. Breathtaking views from the balconies. During our 1 years Italy trip this was the most memorable place that ever seen. The owners are very friendly and speaks many languages, which is a big plus. We definitely would stay again

Date of stay: August 2019

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Explorer wrote a review Jul 2019

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Location is unbeatable

I love every minute in this place. The property is very beautiful, clean and very nice decorated with handmade rocks. Views from the balconies were amazing. Highly reccommended and i hope i come back next year.

Date of stay: July 2019

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Trip type: Travelled

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