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Ortea Palace Luxury Hotel

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Via Riva Nazario Sauro Siracusa, 96100, Syracuse, Sicily Italy
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Official SiteUS$232
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#23 of 85 hotels in Syracuse
Location
Cleanliness
Service
Value
Travellers' Choice
Ortea Palace is situated in a magnificient nineteen-century Palace knows as "Palazzo delle Poste" situated in the historical center of the city of Syracuse, overlooking perfect, crystal-clear water of Ortygia's so called "little harbor2, just a short city's most important sights, and all the historic monuments, restaurant, cofee and boutique. Fomerly serving as a Post Office Head Quarters, the property has reopened after a complete five year refurbishment, wich has been aimed to preserve the history and charm of the original structure. Trasformed for a totally new eperience in a 5 stars Hotel, Ortea Palace offers 75 guest rooms and suites that reflect all the elegance and the style of the Hotel. The Hotel offers the perfect relaxing environment for our discerning clientele. Our staff's discretion and attention to detail will transform your holiday into a luxury retreat.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Paid public parking on-site
Public wifi
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Soundproof rooms
Air purifier
Bathrobes
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Trendy
Languages Spoken
Italian
156Reviews9Q+A10Room tips
Traveller rating
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Popular mentions
Xl wrote a review Jul 2021
3 contributions
This is a great luxury hotel, perfectly placed in the beginning of ortigia. The service was stunning at reception but also afterwards as we lost a ring and when we called 3 days later they had found it and send it to us! Unique as was the friendlyness of the staff and a great Barman too. We also enjoyed the very spacious room with view on the harbour and see.
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Date of stay: June 2021Trip type: Travelled on business
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Response from Guest Experience Team, Direttore generale at Ortea Palace Luxury Hotel
Responded 1 week ago
Dear Climber12730314878, thank you to have chosen Ortea Palace for visiting Ortigia. We are very happy to see that you appreciate the stay here and the kindness of the team. We are very proud that we helped you to have your ring back. We hope to see you soon! Regards Emanuele Guest Experience Team
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Olivier B wrote a review Jul 2021
Mauritius430 contributions146 helpful votes
The pros : historical building very nicely renovated. Nice buffet selection for breakfast. Delicious cakes served as amenity in the room upon check in. Very helpful staff at Reception (Sylvia) and at Concierge desk (Concetta) going the extra mile to provide excellent recommendations. The cons : avoid duplex rooms as bed isolated upstairs can make you feel claustrophobic and isn’t practical with wardrobe and toilet being downstairs.
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Date of stay: June 2021Trip type: Travelled solo
Room Tip: Avoid duplex rooms. Public parking on site can be quite busy, ask hotel for parking solutions.
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Response from , Proprietario at Ortea Palace Luxury Hotel
Responded 3 weeks ago
Dear Oliver, thank you for your recent stay at Ortea Palace, we are very delighted you had the chance to appreciate our property and the historical value of our building and even more that our team has welcome you as you deserved. We are sorry you didn't appreciate our unique duplex room that was built to take advantage of the high ceiling to let as much space as possible in the rest of the room. We can't wait to host you again in Ortigia! Regards Emanuele Guest Experience Team
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goingblonder wrote a review Jun 2021
Chichester, United Kingdom5 contributions1 helpful vote
+1
This hotel is a nightmare to deal with. I booked a room for a two night stay in September 2020 before the Covid outbreak. On their website, they hail a long stay special. I thought that meant a better rate not a non refundable option. So, when I clicked confirm I was unwittingly tied in. They then closed the hotel for the year and didn’t have the courtesy to inform me. Another hotel in Noto in Sicily refunded me when I asked. This hotel has fought tooth and nail to keep my money despite them cancelling my reservation and closing their hotel. They have offered me a voucher which is effectively worthless. One simply can’t go all the way to Sicily at the drop of a hat.
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
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EatYourVeggies wrote a review Jan 2020
Paris, France13 contributions37 helpful votes
My partner and I visited Ortea Luxury Palace in August 2019. We were reasonably happy with our stay. The check-in process was efficient, and our room was stylish and well-equipped (unlike the lobby, which felt sterile and tired). We were in a split level junior suite with a sea view, and on both levels the view was partially obscured by the massive parking lot directly in front of the hotel. I suspect this is the case for all rooms facing the sea, which is unfortunate, but it is not a deal breaker. The breakfast spread was adequate, but more plant-based options are needed. I was very unhappy about the additional charge to use the pool and sauna facilities – in a luxury hotel, these amenities should be provided as standard inclusions. No wonder they were deserted!
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Date of stay: August 2019
Location
Service
Sleep Quality
6 Helpful votes
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Response from Ortea Palace L, Direttore generale at Ortea Palace Luxury Hotel
Responded 17 Jan 2020
Dear Guest, Thank you for your review and I am sorry about your unhappiness about the extra charge but our indoor swimming pool is subject to an extra charge being part of the SPA path. I will extend your positive words of appreciation with the Staff of the reception for the efficient check-in. Hope that you can visit our property again. Best regards, Salvatore Patanè General Manager Ortea Palace Ortigia - Siracusa
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mcjake2016 wrote a review Jan 2020
Metro Manila, Philippines66 contributions44 helpful votes
Palace luxury is such a grand name but when you start to look at details, something is amiss. Perhaps the name incites you to look for luxury. You could have luxury without being grand. Something perhaps with the interior design of the Palace. We spend the NYE here and very fortunate to experience the fireworks right in front of the balcony on the 3rd floor looking at the harbour. It felt cold. The receptionists were friendly and veterans with service and I applaud them during the first day of the year. Bright and cheerful. The design didn't quite work for me but the intention was there.
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Date of stay: January 2020
Location
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Room Tip: 3rd floor fronting harbour
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3 Helpful votes
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PRICE RANGE
US$238 - US$429 (Based on Average Rates for a Standard Room)
LOCATION
ItalySicilyProvince of SyracuseSyracuse
NUMBER OF ROOMS
75
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Frequently Asked Questions about Ortea Palace Luxury Hotel
Which popular attractions are close to Ortea Palace Luxury Hotel?
Nearby attractions include Caseificio Borderi (0.2 km), Mercato Di Siracusa (0.2 km), and Museo Archimede e Leonardo – Siracusa (0.4 km).
What are some of the property amenities at Ortea Palace Luxury Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Ortea Palace Luxury Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ortea Palace Luxury Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ortea Palace Luxury Hotel?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Ortea Palace Luxury Hotel?
Conveniently located restaurants include Belfiore Gelato & Cioccolato - Gelateria Artigianale, Le sorelle bandiera, and Kantunera Ristorante Ortigia.
Are there opportunities to exercise at Ortea Palace Luxury Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Ortea Palace Luxury Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ortea Palace Luxury Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ortea Palace Luxury Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Ortea Palace Luxury Hotel?
Many travellers enjoy visiting Teatro Greco (1.7 km), Jewish Bath (2.0 km), and Latomia del Paradiso (1.6 km).