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4.0
#8 of 117 hotels in Palermo
Location
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Grand Hotel Wagner is your romantic and charming choice, for your next stay in Palermo. Our Hotel, built in 2006 and refurbished in 2021, has been thought to please both your body and soul. Aesthetically inspired to the noble architecture of Palermo, it will show you the ancient and gorgeous spirit of this town. Each room offers flat screen tv, air conditioning, mini bar and wifi connection. American bar and a Terrace bar are available to our guests You will be welcomed by our 24h front desk, offering a concierge service to guide you based on your desire, during your stay in town. Every morning we will offer you our special international breakfast on the terrace, proposing a special corner of local traditional pastry and sweets. Grand Hotel Wager is centrally located between the Teatro Massimo and Teatro Politeama Garibaldi Furthermore you will have to get a glimpse of eternal beauties such as Norman Palace and Palatine Chapel (1.0 mi), Cattedrale di Palermo (0.7 mi), Mercato Ballarò (0,7 mi) and Quattro Canti i ( 1.2 mi), which are some popular Palermo attractions – all conveniently located within walking distance of the hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in the heart of Palermo, the Grand Hotel Wagner charms guests with its elegant, nostalgic atmosphere that harks back to a more opulent era. The prime location is a hit among reviewers, allowing easy exploration of local cuisine and attractions.
While the hotel's cleanliness and spacious rooms earn high marks for comfort and style, opinions on value are mixed, with some guests mentioning extra costs. The commendable service and variety of amenities, including a well-regarded breakfast buffet, ensure a stay that many find to be a delightful blend of historic luxury and modern convenience.
Location
Convenient
Atmosphere
Historic
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Friendly
Amenities
Well-appointed
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The hotel was a ten minute walk from where we got off the airport bus and ten minutes to the old town area so a brilliant location. The hotel is lovely, very ornately done out. Our room was very comfortable with a good bed. The breakfast buffet was amazing, so much choice. 10 out of 10 for the scrambled eggs which are usually bad from hotel buffets. The staff were all friendly & helpful. Would definately recommend here.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 24 Jan 2024
Dear Deefoodie, It's really a pleasure for us to see that you enjoyed your time in our hotel, thank you for your appreciation of our location, our breakfast and our staff. We will share the review with all our staff and we are looking forward to having you again in our hotel. Kind regards
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This may have been a wonderfully grand building in the past but seemed a little tired and gloomy. My room certainly needed a coat of paint. The walls were splattered with red paint ( I hope) and nothing was painted red in the room which I found a little amusing. The hotel claims to have satellite channels but none of the English language channels has adequate reception to be watchable. In 6 nights I probably caught 15 minutes of BBC news after trying every night. To make matters the Wifi is also not fit for purpose, having to reconnect every 10 minutes or so. On a positive note, the breakfast is very good. Despite being laid out as a buffet with the current situation you have to point at what you need from behind a screen. However , staff are obliging and helpful in carrying out the process in a way that we can all remain safe. My room was very quiet, thick walls maybe, and getting a good night s sleep was easy . The hotel is about a 20-25 minute walk to the train station which was further than I d hoped but clearly that s my fault not the hotel s ! It is however within walking distance of all the major city sites. Not the best hotel I ve ever stayed in by a long way, but despite my comments it probably was nt too bad for the price, which for a major city seemed good ( depending on whatever individual deal you can get)
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Date of stay: September 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Family trip over Xmas to explore Palermo. Nice rooms, decent size, lack of storage space, comfortable beds, excellent staff. Very clean, super comfy bathrooms, well appointed. Valet Parking is offered at a nearby facility for around 30 euros per day and that facility is not 24 hrs open. The bar and the bartender are extremely chic. The breakfast is very nice, lots of options, great service - ask Davide- but the offer is pretty much the same so if you stay longer can be challenging somehow. However, the fifth star is puzzling as there is no restaurant onsite and during holidays in Italy getting food can be challenging. Room service was overpriced and not in a diverse area of offer. But is a great location and when holidays are over you don’t miss that...
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Hotel building is impressive but the staff and the service they provide is absolutely first class. It is probably rude to single out individuals when everyone was friendly, helpful and efficient but Giselle and Vim were particularly helpful with additional touches. Thank you both.
The Hotel is well placed in the historic part of the city; the major attractions and shops are all within a comfortable walking distance. There are very good restaurants within 200 yards of the hotel (try Lato B, Locale & Quartino d’elite).
The Hotel is decorated in classic Italian style. The rooms were great (very clean and well presented) and the bed was unbelievably comfy. The breakfast buffet was perfect, everything you would expect, including prosecco if you wish. The canoli is filled as it is served to ensure the pastry case stays crisp. Buonissimo.
Highly recommend the Grand Hotel Wagner. You won’t be disappointed.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Desk, Servizi per gli ospiti/front office at Grand Hotel Wagner
Responded 4 Apr 2022
Thank you very much for sharing your positive review, it means a lot to us and it's really nice to hear you enjoyed your stay. We hope to have you soon again as our guests. Kind regards. Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel within in walking distance to all main attraction.
Friendly helpful safe.
Classic Italian style interior with quite Aircon, bed was very comfortable and the shower had great temperature control as long as you do not flush or us the sink at the same time.
COVID Safe, with ALL staff wearing masks and sanitation stations around the hotel. Breakfast was buffet but all behind glass screens, you pick what you liked and the waiter behind the screen place on plate and brings to your table.
Breakfast had hot and cold food with a small selection of Sicilian favourites.
Definitely recommend this hotel.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is not a 5star hotel.Though advertised as wheelchair friendly, during our visit the chairlift only worked once.To make matters worse it hardly fitted my mobility scooter.After one night stay we had to cut our holiday short due to covid restrictions imposed by our home country.To take a taxi I had to go down the steps at the main entrance on my bottom.The room was cold,AC was not functioning and electricity supply was intermittent. To put the icing on the cake the management are refusing to refund us the rest of our stay,3 nights,lost due to covid.What a shame!Not recommended at all.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stay at Grand Hotel Wagner 6 days in September 2021. Director of the hotel young and energetic Gisella Catanzaro. The hotel has old charm. Everything pleases your look. The reception desk was hospitable: We came before check-in time – they organized the cleaning and gave us a cozy room. Our room has good old furniture with touch of Sicilian baroque, solid fixtures, Murano glass chandelier and heavy silk curtains. But bathroom was completely modern with good pressure shower. Room service was immaculate. The breakfast was served on the terrace, quite “ascetic” and it falls out from the rest of the hotel. The breakfast was satisfying. Next time we definitely will stay at this hotel and take a suite.
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Date of stay: September 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed six days in the Grand Hotel Wagner in July 2020. The room was comfortable and well-furnished, but some of the gems of this hotel are the common areas. The lounge and bar are fantastic, and we also enjoyed the little "grotto" with fountain in the basement. The staff was courteous and very helpful. They recommended everything from restaurants to shops to how to visit Mondello Beach. They even kept me updated on the Juventus game when I couldn't watch the match. The location can't be beat, with shopping, restaurants and many of the best sites in Palermo within a short stroll. Because of COVID-19 they had a "buffet breakfast" behind plexiglass: you simply picked what food you wanted, and the gloved staff filled your plate for you. We found this to be a much better way to have breakfast than other hotels in Sicily were doing, which were a fixed menu or either trying to remember what they had available back in the kitchen. We particularly liked the manager, who was friendly, professional and very helpful. We always wanted to stop and talk to her when we saw her, and she even took some pictures with us when we checked out. There is a lot to see in Palermo, and the next time we come we intend to stay in the Hotel Wagner again.
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Date of stay: July 2020
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent two days at the Grand Wagner in February. The place has a number of pleasant sitting rooms where one can sit around and read at leisure, with the comfort of a well stocked bar a few steps away. The staff is very helpful. Prices are not cheap but the rooms are worth it. Breakfast was still under the nonsensical constraints of the Italian state's Covid rules but the staff managed the situation well. The hotel had no restaurant when we visited but room service was efficient and quick (cooked by a nearby restaurant obviously). As to why there was no restaurant, I was given the Delphic explanation that it would "open soon". It is not unheard for Sicilian hotels to close their restaurants in the off season but in a city like Palermo one would not expect it. My guess is they were refurbishing it but were reluctant to say so. Be this as it may the Grand Wagner is full of charm and we will be back
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Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After a rather indifferent hotel experience in Rome, the Grand Hotel Wagner was a welcome change. Their staff was knowledgeable and helpful. The rooms were clean, spacious and well appointed. The bed was comfy, and wow... those blackout curtains really black out the room. Slept like a rock. Breakfast was OK, plenty to choose from, if not particularly high quality. My only complaints is that it seems the temperature control in the room doesn't really work. You can adjust it, turn it off, whatever, it just resets to what it was before. The front desk folks can make the change, but, it seems pretty much a choice of too hot or too cold. Otherwise, my Mom-in-Law didn't find the coffee really good unless lots of milk was added.
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Date of stay: November 2021
Value
Rooms
Service
Room Tip:Our rooms on the first floor were great! Even had a balcony!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Palermo area.
PRICE RANGE
€150 - €361 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama
NUMBER OF ROOMS
61
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