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Grand Hotel Villa Igiea - MGallery by Sofitel

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#2 of 101 Hotels in Palermo
Certificate of Excellence
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Grand Hotel Villa Igiea - MGallery by Sofitel
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1,315 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hotel Villa Igiea - MGallery by Sofitel
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Showing 636: English reviews
Reviewed 1 January 2017 via mobile

I have been here for two days with my family. Nice place. Clean. Nice garden and superview. Relatively expensive for the quality offered. Old style and "passè" as style. You can see the place and the service - albeit OK and cordial - has seen better times. Out of the main city centre. Requires taxi to move around. 15-20 euro...

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Helpful?
2Thank Rbiondi
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, thank you for sharing your opinions regarding Grand Hotel Villa Igiea. I hope to welcoming you once more in the near future and I wish you all the best. Kindest regards Vito Giglio General Manager

Melbourne, Australia
Reviewed 1 January 2017

This is a fantastic luxury hotel. We stayed here for two nights - sea views are great. Great choices for breakfast and you can sit outside if warm enough. They park your car for you on the hotel grounds. Incidentally I messed up my hotel booking dates and hotel sorted this out with no fuss or cost penalty. You can...

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Helpful?
Thank glee55
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, Thank you for sharing your experience at Grand Hotel Villa Igiea MGallery by Sofitel. It is such a nice feeling reading all your positive comments and I am truly happy that the quality time you spent here exceeded your expectations. I hope you will be our Guest once more in the near future, perhaps over spring when you...

Reviewed 16 December 2016 via mobile

This hotel has all the attractions and services that you need in an international location at high quality level. It is not located in the crowdie area of the city. It has big rooms with panoramic views of the sea and the bay. Great swimming pool that has at its side a Greek Temple!!! The restaurant is gorgeous, with a...

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Helpful?
Thank Omar A
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Omar, thank you for sharing all your comments regarding your recent stay with us. I am sorry though that you have not particularly enjoyed our rich breakfast buffet which usually is very much praised by our Guests. Please be assured that I will address the issue and improve the quality of our fresh and local products. Many thanks and...

Romford, United Kingdom
Reviewed 8 December 2016

Stayed at this grand looking hotel for 4 nights. The room was okay, the service was generally quite good and friendly around the hotel, but very disappointed with the quality of the food in the restaurant and the service was very slow, because of this we only ate there, in the evening once and one lunch, choosing to go into...

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Helpful?
Thank Chris H
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Mr. Chris, We are very sorry for the disappointing experience you had at our restaurant. Please be assured that your feedback is a very precious resource to address the issue and improve the quality of our services. We truly hope you will give Grand Hotel Villa Igiea MGallery byy Sofitel another opportunity in the nearfuture and we wish you...

Newcastle upon Tyne, United Kingdom
Reviewed 23 November 2016 via mobile

A stopover in Palermo gave us an unexpected chance to visit the city and have a very luxurious overnight. This is a truly lovely hotel and I would stay here again. In fact, if I could afford to, I'd just move in permanently. Out of season, there is still plenty to see in the city and this hotel is such...

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Helpful?
Thank helenahankaart
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, Thank you very much for your lovely comments regarding Grand Hotel Villa Igiea MGallery by Sofitel. I am so happy to read about your beautiful feelings towards the city and the hotel. Please be also assured that on certain time of the year you can always find interesting offers to make your dreams come true and enjoy a...

Spring Lake, New Jersey
Reviewed 20 November 2016

I made a mistake on the reservation but tried to re book and they would not give me credit on the reservation and charged me for one full night even though I wanteed to rebook for three nights!!! That's not the way i works so I moved on to a great hotel !!!

Review collected in partnership with this hotel
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1Thank fastaway3
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, I am sorry to read your review as your experience goes very far from the special care and attention we are used to pay to our Guests. I hope you will give us another opportunity in the near future for a better experience than the previous one. Sincerely Vito Giglio General Manager

Sydney, Australia
Reviewed 12 November 2016

This hotel is set in the most beautiful grounds overlooking the little port and the sea. Dinner on the terrace is a must...very romantic. The staff are all very helpful and highly trained and everything, including the breakfast, is first class. The only complaint one could possibly have is that the rooms are in need of an upgrade. We actually...

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Helpful?
1Thank hoteljunkie273
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, I am so happy that the time spent at Grand Hotel Villa Igiea MGallery by Sofitel was positive and relaxing. I hope you will decide to come back once more in the near future. Sincerely Vito Giglio GM

Houston, Texas
Reviewed 12 November 2016

This old castle has been updated to impeccable standards. The staff are so friendly and you feel like royalty. The common areas - restaurants, gardens, corridors - are so lovely. The rooms are vast and the views are spectacular. At the end of the day it was wonderful to leave the bustle of central Palermo and come back to this...

Review collected in partnership with this hotel
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Thank funicular2016
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, many thanks for sharing such a lovely review. I hope to welcome you back in the near future. Kindest regards Vito Giglio GM

minneapolis
Reviewed 9 November 2016

Our first night stay in Sicily could not have been better! Quiet relaxing location away from the noises of the city. Our room looked over the patio and marina on the sea. Our room was lovely, and the hotel has a refine elegance about it. Loved the pool area which looked over the sea with some Roman pillars to add...

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Thank bortonoverseas
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Guest, I am very glad to read all your positive comments and I truly hope to welcoming you back soon. Sincerely Vito Giglio GM

Quezon City, Philippines
Reviewed 8 November 2016

We loved our hotel in Palermo. It is a beautiful villa with a beautiful view of the sea. Breakfast was very good. Rooms were large and extremely comfortable with a very big area for bathroom. It is a bit far from the city center but they have a shuttle bus bringing the guests to the Cathedral or to the center...

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Helpful?
Thank Mable C
Villa Igiea G, General Manager at Grand Hotel Villa Igiea - MGallery by Sofitel, responded to this review

Dear Mable, thank you very much. We hope to see you back soon. Kindest regards Vito Giglio GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cuvee du Jour
Cuvee du Jour
Cuisines: Italian, Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A 5-STAR PALACE ON THE BEAUTIFUL COAST IN PALERMO The Grand Hotel Villa Igiea brings you a 5 star hotel experience in a sumptuous villa right on the Palermo coast, the historical capital of sun-soaked Sicily. The villa, restored by renowned Art Nouveau architect Ernesto Basile at the end of the 19th century for the Florio family, still has its original frescoes, decoration and furniture. We have added state-of-the art facilities and gastronomic restaurants for a sublime stay in Sicily. ... more   less 

Additional Information about Grand Hotel Villa Igiea - MGallery by Sofitel

Address: Salita Belmonte 43, 90142, Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Region: Italy > Sicily > Province of Palermo > Palermo
Price Range: €116 - €338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Villa Igiea - MGallery by Sofitel 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Hotel Palermo
Hilton Palermo
Palermo Hilton
Villa Igiea
Grand Hotel Villa Igiea - MGallery By Sofitel Palermo, Sicily
Hotel Style:
#1 Luxury Hotel in Palermo
#5 Business Hotel in Palermo
#9 Family Hotel in Palermo
#17 Romantic Hotel in Palermo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Villa Igiea - MGallery by Sofitel staff and other travellers.
11 questions
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Camarillo, California
Manchester, United Kingdom
7 months ago
Hemel Hempstead, United Kingdom
over a year ago

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Questions? Get answers from Grand Hotel Villa Igiea - MGallery by Sofitel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room looking out on water”
 of 5 bubbles Harris14, 16 Feb 2017 | Read review
“I recommend a room overlooking the bay”
 of 5 bubbles Elsie2886, 9 Jan 2017 | Read review
“Book the sea side rooms”
 of 5 bubbles MoJupiter, 2 Jan 2017 | Read review
“Rooms looking over the sea side !”
  • View from our room!
 of 5 bubbles bortonoverseas, 9 Nov 2016 | Read review
“Anywhere in the hotel is good.”
 of 5 bubbles 984mablec, 7 Nov 2016 | Read review
5 of 5