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Palace Catania | UNA Esperienze

Traveller (767)
Room & Suite (271)
Dining (188)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
A prestigious building dating back to the early 1900s, in the artistic and commercial heart of Catania, was already an historical luxury hotel. The restoration project has been carried out in the view of maintaining the Sicilian style and traditional cultural heritage. The hotel provides 94 rooms and 9 meeting rooms, fitness center, Turkish bath, indoor parking, elegant banquet room, roof garden, panoramic terrace with restaurant and American bar.
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Property amenities
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Mountain View
Safe
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
818Restaurantswithin 0.5 km
161Attractionswithin 0.5 km
Reviews & more
1,950Reviews
1,043Photos
39Q+A
100Room tips
Traveller rating
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  • 16
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Show reviews that mention
Stayed at the hotel for a 3 nights. The location is very good for shopping and dinning opportunities. The rooms are very nice and spacious. Staff were very friendly and helpful with questions.
My only problem is the breakfast buffet. The bacon is cooked poorly, half of the bacon
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Response from UNAHotelPalace, Guest Relations Manager at Palace Catania | UNA Esperienze
Responded 3 weeks ago
Dear Sir, thank you very much for taking a little of your time to write your feedback on TripAdvisor that helps us to monitor the quality our services and get closer and closer to our guests' expectations. We have noticed that your general comment is positive especially for the roominess, our team friendly and helpful attitude, and our property central location in the core of the historical and shopping area in Catania. At the same time, you pointed out that element that you did not feel was up to our high standards as per your liking concerning the bacon cooking. We really appreciate your feedback and we ensure you that it is has already been shared for improvements, and we are sure that during your next stay you will enjoy it more and more. Kindest regards, Rita Monfrini Guest Relation Palace Catania UNA Esperienze
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Italiana Hotels is well located, and our stay there was relaxing. This is one of the best hotels in Cosenza. Our room, a suite, was located on a high floor and afforded a nice view of the city. The hotel is within easy walking distance of the city center and the Centro Storico. P
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Response from UNAHotelPalace, Guest Relations Manager at Palace Catania | UNA Esperienze
Responded 4 weeks ago
Dear Sir, we would like to thank you for spending some precious moments of your time to make a review about your superb experience in our hotel. We are proud of your satisfaction and hoping to welcome you here back in Catania and in the other hotels of our Italian group in the near future, our team and I wish you all the best . Warmest Regards, Rita Monfrini Guest Relation Palace Catania UNA Esperienze
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Great place to stay and the buffet breakfast is amazing.. It’s probably one of the best hotels and dead centre of everything so from here we can walk out of our hotel and left or right we have restaurants and shops everywhere!!
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Response from UNAHotelPalace, Front Office at Palace Catania | UNA Esperienze
Responded 1 Nov 2018
Dear guest, we truly appreciate you have taken your time to write about your enjoyable honeymoon stay at Palace Catania here on Tripadvisor. It was a pleasure having you as our guest and we are happy to read your nice comments about our included buffet continental breakfast and our good location. We do always our best to make every stay as enjoyable as possible, because Gruppo Una takes care of all our guests. We hope we will have the chance to welcome you again as our appreciated guests in order to enjoy of all our services among which for example our breakfast a la carte on our breath taking roof top resataurant. Warmest regards Valentina Lanza Front Office
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I am at this hotel now. Arrived early afternoon yesterday. My room was very hot and no air was coming from the AC vent. Complained and was told just wait. Others in our group had the same problem and got the same answer. We complained again in the evening and at bedtime. The
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Response from UNAHotelPalace, Responsabile reception at Palace Catania | UNA Esperienze
Responded 29 Oct 2018
Dear Handywoman9, first of all, we apologize for the inconvenience occurred, and that affected the entire hotel due to a temporary failure of a machine that required the intervention of the extraordinary maintenance and that could not be solved by the staff. We have also sent all our guests a letter of apology informing them about the resolution of the problem and we are pretty sure you received it as well. We do really hope to have the opportunity to let you try again our hospitality and our service: our goal is to make our guest stay as memorable experience so we are really sorry we didn't do it with you. We strongly hope that you could choose us again for a next stay in Catania, Best regards Marta Santomauro Front Office Manager
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We recently spent two nights here and were quite happy with the room size and hotel conveniences. It is centrally located in the centre of Catania. Our room was comfortable and clean making for a good night's sleep. The rooftop restaurant and bar were nice with a great view of Mt
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Response from UNAHotelPalace, Guest Relations Manager at Palace Catania | UNA Esperienze
Responded 21 Oct 2018
Dear Sir and Madame, thank you for your feedback and we are glad you enjoyed to room and location of the hotel and our panoramic Etnea Roof Bar & Restaurant as well. We certainly appreciate your patronage and the helpful recommendations to our TripAdvisor community. We hope to welcome you back soon. Best regards, Rita Monfrini Guest Relation Palace Catania UNA Esperienze
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部屋はコンパクトですね
ちょっとベットは狭いかな
Professional photo exclusively commissioned by TripAdvisorPalace Catania | UNA Esperienze
Master Bedroom in the Superior Room at the UNA Hotel Palace
Professional photo exclusively commissioned by TripAdvisorPalace Catania | UNA Esperienze
Master Bedroom in the Superior Room at the UNA Hotel Palace
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Do you have rooms with 2 beds?
Dear Karen, yes we have twin rooms! Please inform us at the time of reservation. Best Regards Palace Catania UNA Esperienze
0 votes
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Does the hotel have a lift?
Dear Mr. Frank B, thank you very much first for interest for our UNA Hotel Palace, where our guests find comfort and quality. Yes indeed, here you find more than one lift, till the 7th floor, where there is also our panoramic Etnea Roof Bar & Restaurant with a breathtaking view terrace, the most glamour and amazing location in the city centre. Then, we look forward to welcoming you too. With kind regards, Rita Monfrini Guest Relation UNA Hotel Palace
1 vote
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What is the difference between a classic room and a superior room?
Dear LJP2009, thank you very much for your enquiry and on this matter, please be advised that the Superior room (24 SQM) is indeed bigger than Classic one (20 SQM). Both rooms have internal view, but in the Superior, as being also a higher room category, the minibar is included. For any additional info or assitance you may need, please do not hesitate to contact us directly at anytime. Warmest regards, Rita Monfrini Guest Relation UNA Hotel Palace
-1 votes
Could you please let me know what parking is like?
Dear Skye H., thank you for your request and on this matter, we confirm you that there is a garage inside our hotel, whose price is 20.00€ per night, including 24 hours valet parking service. For any additional info, please do not hesitate to contact us at anytrime. With kind regards, Rita Monfrini Guest Relation UNA Hotel Palace
0 votes
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Good evening I am wondering do you have rooms without carpets and big showers. Thank you Francois Cobetto
Dear Mr. Francois Cobetto, first thank you for your preference and as per your kind request, please be advised that our hotel has also rooms with parquet and big showers, such as our Executives. We look forward to welcomig you at UNA Hotel Palace and we remain directly at your disposal for any additional info or assistance you may need at anytime. Warmest regards from Sicily! Rita Monfrini Guest Relation UNA Hotel Palace
1 vote
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"Definitely the breakfast on the hotel roof!"
"Rooms poor Stay in a different hotel UNA Palace not good value !!"
"ask for a room facing their inner court yard. Avoid rooms facing the main street."
"Good in the centre of the town."
"Higher floors tended to be quieter"
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PRICE RANGE
US$114 - US$247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
una hotel catania
LOCATION
ItalySicilyProvince of CataniaCatania
NUMBER OF ROOMS
94
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