We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palace Catania | UNA Esperienze

Save
Share
Via Etnea 218, 95131 Catania, Sicily Italy
2 people are viewing this hotel
Official Hotel
US$133
View deal
Booking.com
US$138
View deal
Reserve now, pay at stay
Vio.com
US$121
View deal
PricelineUS$124
Hotels.comUS$138
ZenHotels.comUS$163
View all 21 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (972)
360
Panoramas (8)
Room & Suite (372)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#9 of 62 hotels in Catania
Location
Cleanliness
Service
Value
Travellers' Choice
A prestigious building dating back to the early 1900s, in the artistic and commercial heart of Catania, was already an historical luxury hotel. The restoration project has been carried out in the view of maintaining the Sicilian style and traditional cultural heritage. The hotel provides 94 rooms and 9 meeting rooms, fitness center, Turkish bath, indoor parking, elegant banquet room, roof garden, panoramic terrace with restaurant and American bar.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Rooftop bar
Banquet room
Meeting rooms
Steam room
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Show more
Room features
Soundproof rooms
Air conditioning
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish, German and 1 more
2260Reviews48Q+A100Room tips

Reviews
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 1,261
  • 787
  • 154
  • 34
  • 24
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Dave_travel_reviews wrote a review 13 Nov
Birkirkara, Malta114 contributions9 helpful votes
We were in Catania for a short holiday. The hotel is bang in the centre of Catania. Albeit a bit on the expensive side, this hotel is very clean, well kept, modern, and spacious. We had a quadruple room, which was duplex. As soon as you enter the room you find a wardrobe (with safe) on one side, and large bathroom (toilet and sink, on shower) on the other side. Next up is a living area with a sofa bed, which in our case was opened into a bed since we needed the four spaces. Complementing this was a TV **, a mini-bar (with drinks at an extra cost), and an espresso machine (with complimentary pods) ** The TV had a defective antenna socket and a remote without batteries. We asked reception two or three times to fix it, but it wasn't. This is our only complaint about this hotel. Upstairs was another double bed (super comfortable, with three sizes of pillows each side), a TV, a large walk-in wardrobe, and a large bathroom, including a bidé. Apart from the usual soap bars and body wash, there were kits for shaving, teeth cleaning kits, hair conditioner (one normal, and another with keratin treatment), and other things. Breakfast is quite good and has quite a selection. You can eat inside or outside, eitherway enjoying a view of the Etna. The breakfast staff is super-friendly, especially Mina, who was very nice to us and made sure we got the best service possible, even remembering our kids' requests and preparing things for them from one day to another.
Read more
Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Massimiliano Torre, General Manager at Palace Catania | UNA Esperienze
Responded 2 weeks ago
Dear Dave, thank you for taking the time to write a review following your recent stay with us at the Palace Catania | UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
davneil wrote a review 1 Nov
Mississauga, Canada19 contributions5 helpful votes
Palace Catania Una Esperienza is the WORST place ever. It's been 27.5°C in our room both nights and here's another sleepless night I'm having to pay for. The hotel's response to my complaint is..."open the window". Their website and listing on Booking.Com both say they have air conditioning. Not so!!! Stay away. This hotel doesn't care at all about your comfort or contentment and neither does Booking.Com. When I submitted the complaint to Booking.com their response was to contact the property. Zero comittmemt to customer service. Too bad because Rita at reception gave us an amazing welcome and tonnes of information when we first arrived. We had really high hopes as the hotel is really lovely and well-situated. Take our advise and spend your hard earned money somewhere that actually values your business.
Read more
Date of stay: November 2022Trip type: Travelled with family
Room Tip: Spend your money elsewhere if you actually want a restful sleep.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Trip179931 wrote a review Oct 2022
2 contributions
We enjoyed hotel very much. Our check in was made very easy by Virgilio & Francesco. We dined on the rooftop for both evenings. Our server Gianlucca , the maitred’ai and all the staff made us feel very welcome & comfortable.The food was excellent .
Read more
Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Massimiliano Torre, General Manager at Palace Catania | UNA Esperienze
Responded 4 weeks ago
Dear Trip179931, we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze. We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future. Sincerely Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony R wrote a review Oct 2022
Great hotel in a central location, just yards away from the main street of restaurants - you will be spoiled for choice for something to eat. The roof terrace is also lovely for a pre or post dinner drink - it is amazing to watch the sun go down over Etna. I would pay for having breakfast up on the roof as it is worth every penny - both the breakfast and the view. Our room was great - large bedroom with mini bar and a bathroom with bath/shower and a separate walk-in shower. View was over the central courtyard which was a bit dull. Only minor niggle was that they only provided paper cups in the rooms - it would have been nice to have glasses to drink out of. There was a coffee maker in the room (but no kettle) but again, drinking coffee out of paper cups was a bit of a disappointment. Otherwise, no complaints!
Read more
Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Massimiliano Torre, General Manager at Palace Catania | UNA Esperienze
Responded 23 Oct 2022
Dear Tony, we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze. We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future. Sincerely Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John C wrote a review Sep 2022
East Molesey, United Kingdom251 contributions113 helpful votes
Our “premium” room Very comfortable & Clean, Excellent staff, Good location. Breakfasts good - special mention of brilliant hi-tec bean to cup coffee machine & super efficient waitress. Our Only (constructive criticisms) 1. small paper cups in bedrooms - possibly thought to be less likely spread of Covid virus - but china cups if washed in dishwasher = virus killed & would have been much nicer to drink from 2. Awful repetitive, jazzy piano music piped quite loudly to all common areas - not to our taste at all. And we wonder how many guests share the management’s taste 3. Some of the food poor in our “Group” meals - in particular the meat (tough, dry, sauce over salted), but fish very good But expect the dining experience would have been better for individuals, rather than a large group - always difficult to cater for. Overall we would recommend the hotel.
Read more
Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Massimiliano Torre, General Manager at Palace Catania | UNA Esperienze
Responded 3 Oct 2022
Dear John, thank you for taking the time to write a review following your recent stay with us at the Palace Catania | UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. T Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania | UNA Esperienze Dear Andrei,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jillybooth wrote a review Sep 2022
Los Angeles, California13 contributions3 helpful votes
Very very comfortable hotel to kick-off our Sicilian vacation. They upgraded our room for free, which allowed us to do breakfast on the rooftop - with great views of Mt. Etna. Super quiet and comfortable - beautiful bathroom and tub! In the no-car district of Catania - central to everywhere. Would love to return!
Read more
Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Massimiliano Torre, General Manager at Palace Catania | UNA Esperienze
Responded 27 Sep 2022
Dear Jilly, we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze. We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future. Sincerely Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CheshireDancingqueen wrote a review Sep 2022
Nantwich, United Kingdom712 contributions355 helpful votes
We last stayed here 4 years ago for one night before our flight home the following day. We decided to do the same again this year and our stay was once again very good. Our room was overlooking the courtyard which was absolutely fine. It was spacious with a really nice bathroom and comfortable bed. The key card entry system to get into the room once again foxed us for a few minutes. We visited the roof top bar for a drink after eating out and were surprised at how quiet it was, I guess the hospitality industry is still suffering to some extent. This really is a fabulous spot and we very much enjoyed our drink. We payed extra for our breakfast to enjoy the view of Etna, which undoubtable is lovely. The last time we stayed we were offered table service and a great selection of hot food this time it was a self service buffet, there was a good choice and some hot options, however a little pricy. You clearly are paying extra for the view. All in all, we really enjoyed our stay and would highly recommend. When we are next in Sicily we will definitely return.
Read more
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Massimiliano Torre, General Manager at Palace Catania | UNA Esperienze
Responded 27 Sep 2022
Dear Guest, we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze. We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future. Sincerely Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suzie M wrote a review Sep 2022
Scarborough, United Kingdom38 contributions18 helpful votes
A wonderful wonderful hotel.The staff are amazing,all of them,nothing is too much trouble,so courteous and polite. My room is very very clean,and tastefully decorated.The food is good.I cannot fault this hotel,and would highly recommend ,and shall most definitely be returning. Many thanks to all the wonderful professional staff. Suzanne Mehmet
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Massimiliano Torre, General Manager at Palace Catania | UNA Esperienze
Responded 21 Sep 2022
Dear Suzanne, we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze. We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future. Sincerely Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frenchie wrote a review Sep 2022
4 contributions1 helpful vote
We went for dinner on the roof terrace whilst on holidays, our waiter was great, superb service, very friendly. The food and the wine was delicious!! The whole staff were very polite and friendly, highly recommend.
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Massimiliano Torre, General Manager at Palace Catania | UNA Esperienze
Responded 16 Sep 2022
Dear Frenchie, we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze. We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future. Sincerely Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katie wrote a review Sep 2022
1 contribution
My partner and I had a fantastic stay. We were kindly upgraded to a suite following our arrival. The staff were friendly and helpful, especially the breakfast staff who were incredibly warm and welcoming. Housekeeping was brilliant, our room was always left immaculately. Staff were incredibly accommodating when we asked for extra amenities and delivered these immediately to our room. Location was absolutely perfect with so many restaurants and attractions nearby. Breakfast was delicious with plenty of options. We thoroughly enjoyed our stay and would definitely go back again.
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Massimiliano Torre, General Manager at Palace Catania | UNA Esperienze
Responded 9 Sep 2022
Dear Katie, thank you for taking the time to write a review following your recent stay with us at the Palace Catania | UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$122 - US$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
una hotel catania
LOCATION
ItalySicilyProvince of CataniaCataniaCentro Catania
NUMBER OF ROOMS
94
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

PALACE CATANIA | UNA ESPERIENZE - UPDATED 2022 Hotel Reviews & Price Comparison (Italy) - Tripadvisor

Frequently Asked Questions about Palace Catania | UNA Esperienze
Which popular attractions are close to Palace Catania | UNA Esperienze?
Nearby attractions include Chiesa San Benedetto (0.5 km), Via dei Crociferi (0.5 km), and Giardino Bellini (0.1 km).
What are some of the property amenities at Palace Catania | UNA Esperienze?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Palace Catania | UNA Esperienze?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palace Catania | UNA Esperienze?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Palace Catania | UNA Esperienze?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Palace Catania | UNA Esperienze?
Conveniently located restaurants include Chiosco Sicilia Seltz, Collage Boutique Bar, and Pasticceria Ficarra Luigi.
Are there opportunities to exercise at Palace Catania | UNA Esperienze?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Palace Catania | UNA Esperienze?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Palace Catania | UNA Esperienze offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Palace Catania | UNA Esperienze?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Palace Catania | UNA Esperienze?
Many travellers enjoy visiting Palazzo Biscari (0.8 km), Piazza del Duomo (0.7 km), and Castello Normanno (7.4 km).