Well located from train station. Odd arrangement of rooms being spread across the road, but good price which included a decent breakfast. Room was comfortable and amenities ample. Clean facilities and friendly staff.
We stayed here for 3 nights and were very satisfied with the hotel overall. We got a great rate for bed and breakfast, it's in a great location right next to the city centre. The room was simple and clean, couldn't really have asked for anything mo
I booked this hotel because of its central location for the Arena, and booked a Superia Double room. Although the room was reasonable it was very gloomy due to the window looking out onto a shabby internal courtyard with a small patch of sky visible if you craned your neck. Not a room you would want to spend any time in. There was a cigarette stub on the outer window ledge. There was a lot of mould on the grout in the bathroom. The pillows were like bags of cement. The hotel had a very impersonal feel to it. Normally when I check into an Italian Hotel, I am given a map with interesting local information, but none of that here.+ When I booked for 4 nights via Booking.com, I was promised a taxi from the airport to the hotel which did not materialise. so after wasting time waiting, I had to pay 6 Euros for the airport bus. Although the breakfast was good (despite being in a gloomy room), this particular room was overpriced at £150 a night. I would not recomend this hotel.…
Single worst hotel experience of our lives. I travel for work for a living and have stayed in all kinds of properties and nothing compares to as bad as this was. AC barely working, hotel out of pillows, wallpaper peeling off walls, small & dark
Great location in the centre of Verona, literally a 5-15 minute walk to most sights. Receptionists were very friendly and helpful. The room was comfortable, clean and tidy. Breakfast was a bit poor in choice and in decoration. The level of this hotel can definitely be upscaled with some room renovations but overall pleasant stay!
Weird hotel with tiny rooms. At breakfast we were told they offered an omelette yesterday but not today. For the 2nd night we were moved to an apartment San Lorenzo 700 meters away from the hotel, even though our booking confirmation clearly named the name and address of the Mastino hotel. This ground floor apartment smelled moldy and one could hear every word spoken on the street outside. Hard to sleep there. Hotel strano con stanze minuscole. A colazione ci hanno detto che ieri hanno offerto una frittata ma non oggi. Per la seconda notte ci siamo trasferiti in un appartamento San Lorenzo a 700 metri dall'hotel, anche se la nostra conferma di prenotazione indicava chiaramente il nome e l'indirizzo dell'hotel Mastino. Questo appartamento al piano terra puzzava di muffa e si sentiva ogni parola pronunciata per strada. Difficile dormire lì.…
Great location, just 2 mins walk from the Arena. Clean with very friendly and helpful staff. Room was excellent with good quality bed and bathroom. We were very comfortable during our stay. Breakfast fast plentiful and staff stayed full aware of Covid-19 regulations. Will be back! 🇮🇹
My partner and I stayed for 4 nights at the end of August/beginning of September, the location is great, walkable from the train station (15/20 mins) and less then 5 mins from the arena and main streets. We had breakfast included which was ok, staff were friendly and helpful. We would definitely stay here again if we were to visit Verona. The hotel also had good covid measured in place, hand sanitizer around the hotel, Perspex screens and masks, arrows to direct which way to go in/out. Particularly with breakfast instead of a buffet you pick what you want the night before and they bring it to your table, we had no concerns at all about the cleanliness and were happy with the measures in place.
Not impressed that we are unable to move our booking to a later date. We are unable to travel due to my son shielding due to pandemic and they will not allow us to switch dates. Totally unacceptable during this crisis!! DO NOT BOOK HERE! Appreciate all businesses are struggling and not asking for money back, purely to move it to when we are allowed to get on a plane! DO NOT BOOK IN CASE THERE IS A SECOND WAVE AS YOU WONT BE ABLE TO SWITCH/GET MONEY BACK
Very nice location at the gates of the inner city. You can easily walk around all the sights and the river close by. Hotel staff as helpfull and the room was very clean. Everything worked out perfectly!