Best Western Pus Hotel De Capuleti
Via del Pontiere 26, 37122, Verona Italy
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US$107
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US$108
US$108
TravelocityUS$108
PricelineUS$107
Trip.comUS$107
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Room & Suite (130)
Dining (58)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#20 of 91 hotels in Verona
Location
Cleanliness
Service
Value
Travellers' Choice
Completely refurbished in 2012, Hotel De' Capuleti is contemporary and design structure, suitable for business travellers, couples or families. It's located in the city center, few minutes walking from main turist attractions, like Arena of Verona, Castelvecchio and ways of shopping. Rooms are equipped with every comforts and facilities you need and free Wi-Fi is available throughout the building. Everyday guests could enjoy a free welcome drink served in the hotel lounge area. Namastè SPA is only for exclusive use and costs 25 Euros per person: you must book, in advance or during your stay, the time range you'd like to enjoy at hotel front desk.
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Property amenities
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Children's television networks
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Wifi
Breakfast available
Breakfast buffet
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Italian
Location
97Great for walkers
Grade: 97 out of 100
76Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
Contact
Via del Pontiere 26, 37122, Verona Italy
Name/address in local language
Getting there
Car HireSee all Verona car hire
840Reviews18Q+A41Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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I stayed here for one night in January 2023 - essentially a bed for just over 12 hours. I took a taxi from the train station - took about five minutes. The hotel is located in a mixed, relatively quiet neighbourhood with residential and office buildings. The city centre is a short walk away and there are various restaurants in neighbouring streets. I walked back to the railway station the next day - took about 20 minutes. If travelling by bus (eg Flixbus), the stop is about a block from the train station. When you get off the bus you just have to look around, but you should be able to see the train station building pretty easily, although at first it was a bit confusing in the dark. The room was comfortable with a TV, wifi, safe, tea and coffee facilities. I didn't eat breakfast at the hotel. Service was good. The hotel overall was clean. The room was big enough for one person for one night, but it would probably be a bit uncomfortable for more than one person for a long stay. If returning to Verona I will consider this hotel as a possibility.…
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Date of stay: January 2023
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is half way between the railway station (20 min) and the historical downtown (10 min). The room was large enough, clean, with nice furniture. Thea and soluble coffee as well as some water are complimentary. Personnel was young, smiling and professional. My reservation didn't have the breakfast, I added and it was adequate to the price. I didn't have time to try the SPA.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti
Responded 29 Jul 2022
Thanks so much Pietro!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In walking distance to all the sites I wanted to see in Verona. Just a few minutes walk from the Arena. Approx 23 min walk from the train station. Easy to find. Very friendly and helpful staff. Clean room and bathroom.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti
Responded 25 Jul 2022
Thanks so much Kjellaug! We wish to have you here again us our guest. Kind regards, Arianna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for two nights. All worked well. Happy with the room. Minor problem with aircon immediately resolved with no fuss by staff who were consistently helpful and friendly. They sorted me parking for free no problem although that cannot be guaranteed. The hotel is really close to pretty much everything you might wish to see in Verona. We walked everywhere through this beautiful city. I would recommend and return
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Date of stay: May 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti
Responded 27 May 2022
Thanks so much JJOH!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: + Spacious triple room with a small balcony + Excellent air conditioning + Helpful staff + Clean, modern room and nice toiletries + Great location (2 min walk to the Old Town) Cons: - We didn't bother with breakfast as it was a bit confusing. At check-in they said it was a buffet but that we had to pre-order what we want the night before and pay extra for some items. But not all of the items available were on the form. Just seemed easier to go out for breakfast... - Despite being a triple room, only two cups and a small number of tea bags were provided. Reception kindly gave us another cup, so it wasn't a big deal but I'm trying to be constructive!
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti
Responded 27 May 2022
Dear ARWoo, thanks for having chosen us and for your kind review, we're glad everything was fine. Thanks for your tips! About breakfast: buffet is available, we just asked guests to pre-order some products as: pancakes, porridge, fried eggs (for free) or milkshake/juice extract (on payment) in order to organize better breakfast service. Wishing to have you again as our guest, kind regards, Arianna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Plus: - Just 10 minutes walk to the Arena and old town - Very friendly personell - Whirlpool and Sauna (I did not use these) - Good breakfast - perfectly clean Minus: - Extremely small room - for slightly more you find hotels with nicer rooms - Pictures on the webpage a bit misleading - We know already that a BW status is so useless (well, it saved 2 EUR)
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti
Responded 19 Apr 2022
Dear guest, thanks so much for having chosen us and for your kind review, we're glad everything was fine and you enjoyed your stay! Thanks for your tips; just one thing: BW status isn't useless if you add services. For example, BW members could have breakfast for 1 euro instead of 8 (per day, per person). Diamond and diamond select members could have, exclusively in our hotel, 20% discount on services (as private SPA, laundry, bar service, etc), breakfast room service free of charge and so on. Wishing to have you again among our guest, kind regards, Arianna /Guest relator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff went out of their way to make our stay comfortable and stress free - including booking a wheelchair on our behalf and helping with all logistics. Rooms are modern, clean, spacious, and the hotel is ideally situated for exploring Verona on foot. Everyone spoke perfect English and were on hand to help at any time of day or night. Highly recommend.
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Date of stay: February 2022
Value
Service
Sleep Quality
Room Tip: We stayed in an accessible room on the first floor - spacious and lovely balcony over the street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti
Responded 28 Feb 2022
Thanks so much Antonia! So glad we helped you in everything we need :) Wish to have you again among our guests, kind regards, Arianna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel with friendly staff. A ten minutes walk to the arena. The bathroom is very small, but clean and the bed is comfortabel.It is possible to park for free near the hotel. We will defenitely book this hotel again if we revisit Verona. We can highly recommend it.
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Review collected in partnership with Best Western
Date of stay: October 2021Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti
Responded 6 Nov 2021
Thanks so much Monique! We wish to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Small, clean, and nice hotel. It is a very quite area, but in the center. It is next door to Juliet's tomb. We had a room with a balcony. Next time, I will stay at the same hotel again. Highly recommend,
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti
Responded 6 Nov 2021
Thanks so much Mamalana! We're glad everything was fine and we wish to see you again. Kind regards, Arianna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The BW PLUS De Capuleti is on a quiet street within a 15 min walk to the Verona Arena, Casa di Giulietta, Piazza Erne and shopping. The hotel staff at check-in, check-out and breakfast were helpful and provided great customer service. Our room was spotless room and the bed was soooo comfortable- we both had a great sleep after an international flight. And the breakfast for 5 euro is the best deal you’ll find! Excellent coffee and a selection of meats, cheeses, fresh fruit, eggs, yogurt and more! I would highly recommend this hotel!
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti
Responded 2 Sep 2021
Thanks so much Dyni!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$106 - US$194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western de capuleti, best western verona, verona best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Hotel De Capuleti
LOCATION
ItalyVenetoProvince of VeronaVerona
NUMBER OF ROOMS
34
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Claim Your ListingBEST WESTERN PUS HOTEL DE CAPULETI - UPDATED 2023 Reviews
Frequently Asked Questions about Best Western Pus Hotel De Capuleti
Which popular attractions are close to Best Western Pus Hotel De Capuleti?
Nearby attractions include Palazzo Barbieri (0.4 km), Museo degli Affreschi (0.1 km), and Cimitero Monumentale di Verona (0.4 km).
What are some of the property amenities at Best Western Pus Hotel De Capuleti?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Best Western Pus Hotel De Capuleti?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Pus Hotel De Capuleti?
Guests can enjoy a lounge and breakfast during their stay.
What are some restaurants close to Best Western Pus Hotel De Capuleti?
Conveniently located restaurants include Darì Ristorante & Enoteca, La Griglia, and Ristorante Vecio Macello.
Are there opportunities to exercise at Best Western Pus Hotel De Capuleti?
Yes, guests have access to a sauna during their stay.
Is Best Western Pus Hotel De Capuleti located near the city centre?
Yes, it is 0.1 km away from the centre of Verona.
Are any cleaning services offered at Best Western Pus Hotel De Capuleti?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western Pus Hotel De Capuleti?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Best Western Pus Hotel De Capuleti?
Many travellers enjoy visiting Arena di Verona (0.6 km), Piazza delle Erbe (0.9 km), and Arca di Cansignorio (1.0 km).
Is Best Western Pus Hotel De Capuleti accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.