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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Palazzo Verona
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#47 of 87 hotels in Verona
Location
Cleanliness
Service
Value
Travellers' Choice
The soon-to-open 5* NH Collection Palazzo Verona is an elegant hotel located in the Corso di Porta Borsari. It is easily accessible from Verona Catullo Airport, as well as moments from the center of romantic Verona with its boutiques and historical attractions. Built around Roman ruins and preserving its 14th Century history, the hotel offers the ideal blend of historic atmosphere and modern comforts across four stories and 70 rooms. All the newly renovated rooms feature coffee machines, large flat-screen TVs and complimentary Wi-Fi. Guests can feel refreshed with a rain-effect shower and a comfortable bed with a choice of pillows. A delicious buffet breakfast is served in the hotel restaurant daily, with gluten-free options and a children’s menu available on request. In the hotel’s restaurant, guests can enjoy local and national Italian cuisine, offered with wine from the Veneto region. The hotel bar offers a traditional aperitivo, an extensive drinks menu and light bites to eat. Conferences and special events can be held in the hotel’s meeting room, with audiovisual equipment, catering options and space for up to 60 attendees.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Business Centre with Internet Access
Salon
24-hour security
Baggage storage
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Concierge
Newspaper
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Private bathrooms
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
German, Italian
Location
Full view
100Great for walkers
Grade: 100 out of 100
263Restaurantswithin 0.5 km
114Attractionswithin 0.5 km
Contact
Via Adua 6, 37121, Verona Italy
Name/address in local language
Getting there
Car HireSee all Verona car hire
53Reviews2Q+A1Room tip
Reviews
Traveller rating
- 41
- 5
- 3
- 4
- 0
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Popular mentions
I enjoyed my one night stay at the NH Collection Palazzo Verona as the hotel is conveniently located near Piazza Erbe, which has many wonderful shops and good restaurants. In addition, the rooms are modern and clean and well equipped and the breakfast was great.
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Review collected in partnership with NH Hotels
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 5 days ago
Dear bellabb2021, Thank you for choosing NH Collection Palazzo Verona for your short stay in Verona. It has been an honour for us to welcome you in this magnificent historical structure of the 13th century, wisely restored by our designers last year located in the middle of Verona. We are also delighted that you enjoyed our breakfast, which offers an à la carte menu with a wide variety of carefully selected products. On behalf of myself and the entire staff, we thank you for your review and look forward to welcoming you back for another wonderful Collection experience. Best regards,
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Hotel's Favourite
Beautiful hotel in the center of Verona, just a couple of minutes away from the Arena and casa di Guiletta or other sights. The Palazzo is beautifully renovated, excellent service - from the reception to the breakfast team. Delicious breakfast, Spacious rooms, absolutely recommended.
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Date of stay: July 2021
1 Helpful vote
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 26 Jul 2021
Dear kreativeswien, We cannot thank you enough for such an amazing review you shared with us. We are thrilled to read that you enjoyed every aspect of our great hotel, from its central position to the excellent service of the whole team. We are glad that you add our delicious breakfast to your reservation and that you left with such a good taste that you want to recommend it to future travelers. All the staff of NH Collection Palazzo Verona is looking forward to welcoming you back in your next trip to our beautiful city! Best regards, F. Chironna General Manager
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Disastrous experience. I should have anticipated when I booked one week before and it was the only 5* with availability. The booking itself was painful and I had to modify through the phone, but the key point is the bad experience at the hotel. Starting on the hotel accomodation itself, it I s in a nice building, room is spacious and modern, but with stairs to get to the room and a step to the bathroom, air conditioning is not available for tuning by customers (when we arrived it was set up at 23 degrees and had to ask for modification), bathroom is not practical with towels far from a bathtub too high. We did not sleep well, either because of air conditioning or because of the mattress. Breakfast is in a small and unwelcoming room. But I think the worst which makes it not be a 5* is the lack of customer sense: only one small shower gel bottle for a couple, not fresh and low quality and choice of food for breakfast. Also, there is no concierge and the information given by the employees at reception is unreliable, but Inwould not blame them: we were told breakfast opens at 7am but the second morning was a Saturday and then we had to wait (the lady in charge of the breakfast has been very helpful and kind), we were promised a free late checkout before the employee came back to us saying that the manager disavowed her and said no it would be 20€ (400€/night, 2 nights), no one could give us a sensible advice for transfer to Marco Polo airport (how long, options,…), we were suggested a restaurant which was closed until end of month… And when we checked out, we were not asked how was our stay… Overall just a no go for me, I do not think NH understands luxury, so will get there only for more convenient and less luxury tours.…
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Avoid this hotel if you want luxury and have another option…
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Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 2 weeks ago
Dear ArmandB704, thank you for choosing the NH Collection Palazzo Verona for your time in our city and for giving us your feedback on it. Every opinion is important and, especially considering that we are a brand new hotel, we treasure and encourage a feedback at any time in order to offer a perfect Collection Experience. I am sorry to read that you had not the feeling of a 5 star hotel and I personally apologise for some misleading information provided during your stay as it does not reflect the preparation and professionalism of our staff. Regarding our facilities, we are located in a historic building from the 13th century in the centre of Verona. The renovation carried out by NH designers had to respect the original structure bringing every possible modern comfort. The air conditioning is set centrally but can be controlled from the rooms, our staff has always been available to adjust it for you by offering an additional service. Breakfast is served at the table by our staff in the room with an open kitchen and a porthole on the Roman ruins of the 1st century AD with the possibility to visit these ruins, we are sorry you found it unwelcoming. NH is synonymous with excellence in more than 400 hotels worldwide and we hope you will give us a second chance to offer you the 5-star service we strive to provide every day and give you a true Collection experience in Verona. Best regards,
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I stayed at this hotel for 2 nights. The room was nice and the receptionists were too. However, the breakfast options were very low quality. The smoked salmon tasted bland and expired. The bread came hard as rock, and the omelette and porridge tasted like cardboard. There was no gym for fitness. Other than that, our stay was fairly nice, but I would recommend a different hotel if possible.
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Date of stay: June 2021Trip type: Travelled with family
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 20 Jul 2021
Dear Worldwanderlust2021, Thank you for taking the time to review our hotel NH Collection Palazzo Verona. I appreciate your note about our renovated rooms and the friendliness of our staff, even though a fairly nice stay is not what we aim to offer to our guests as we work with passion to deliver a perfect 5 star Collection experience. I am sorry that our rich and varied buffet breakfast did not live up to your expectations and appreciate your feedback, I will share it with the restaurant so next time you will be amazed by our selection which stands out for its abundance and quality of products. Thank you very much for choosing our Hotel and I hope that in the future there will be plenty of opportunities to make you live other extraordinary Collection moments! Kind regards, F. Chironna General Manager
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Just a wonderful stay. Truly outstanding staff; special recognition goes to Elena, Giuseppe, Ioanna, Laura, and Noemi, as well as the courteous housekeeping staff. There was a large group of VIPs and I always felt well taken-care of and that I mattered. The VIPs were extraordinarily welcoming as well to a solo 'intruder', ha! Simply a beautiful property with spacious, comfortable casual meeting areas. I can't wait to come back.
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Date of stay: June 2021
Location
Cleanliness
Service
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 10 Jun 2021
Dear sumpiusaeneas, Thank you for taking the time to share your feedback about your recent stay at NH Collection Palazzo Verona. It is truly a pleasure to read your wonderful words about the friendly and professional service, we love doing our Job and it makes us really proud to know that our guests feel well taken-care as real VIP and appreciate this cozy and warm atmosphere that we work hard to achieve here at NH Collection Palazzo Verona. I will be sure to pass on your thanks to all the team, in particular to Elena, Giuseppe, Ioan, Laura and Noemi who took care of you in every moment of your stay, as well as our housekeeping staff who work hard and discreetly in these delicate times. It was a real pleasure to have you as our Guest, we look forward to welcoming you to NH Collection Palazzo Verona for your next visit to this beautiful city. Kind Regards, F. Chironna General Manager
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PRICE RANGE
US$148 - US$413 (Based on Average Rates for a Standard Room)
LOCATION
ItalyVenetoProvince of VeronaVerona
NUMBER OF ROOMS
70
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Claim Your Listing Frequently Asked Questions about NH Collection Palazzo Verona
Which popular attractions are close to NH Collection Palazzo Verona?
Nearby attractions include Arena di Verona (0.5 km), Piazza Brà (0.4 km), and Piazza delle Erbe (0.3 km).
What are some of the property amenities at NH Collection Palazzo Verona?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at NH Collection Palazzo Verona?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Palazzo Verona?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at NH Collection Palazzo Verona?
Yes, parking is available to guests.
What are some restaurants close to NH Collection Palazzo Verona?
Conveniently located restaurants include L'Evangelista Ristorante & Enoteca, Pizzeria da Vincenzo, and La Vecia Mescola Dell’Oste.
Is NH Collection Palazzo Verona located near the city centre?
Yes, it is 1.0 km away from the centre of Verona.
Are any cleaning services offered at NH Collection Palazzo Verona?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at NH Collection Palazzo Verona?
The staff speaks multiple languages, including German and Italian.
Are there any historical sites close to NH Collection Palazzo Verona?
Many travellers enjoy visiting Arena di Verona (0.5 km), Piazza delle Erbe (0.3 km), and Arca di Cansignorio (0.4 km).
Is NH Collection Palazzo Verona accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.