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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#40 of 91 hotels in Verona
Location
Cleanliness
Service
Value
Travellers' Choice
The soon-to-open 5* NH Collection Palazzo Verona is an elegant hotel located in the Corso di Porta Borsari. It is easily accessible from Verona Catullo Airport, as well as moments from the center of romantic Verona with its boutiques and historical attractions. Built around Roman ruins and preserving its 14th Century history, the hotel offers the ideal blend of historic atmosphere and modern comforts across four stories and 70 rooms. All the newly renovated rooms feature coffee machines, large flat-screen TVs and complimentary Wi-Fi. Guests can feel refreshed with a rain-effect shower and a comfortable bed with a choice of pillows. A delicious buffet breakfast is served in the hotel restaurant daily, with gluten-free options and a children’s menu available on request. In the hotel’s restaurant, guests can enjoy local and national Italian cuisine, offered with wine from the Veneto region. The hotel bar offers a traditional aperitivo, an extensive drinks menu and light bites to eat. Conferences and special events can be held in the hotel’s meeting room, with audiovisual equipment, catering options and space for up to 60 attendees.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Business Centre with Internet Access
Salon
24-hour security
Baggage storage
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Concierge
Newspaper
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Languages Spoken
German, Italian
Location
100Great for walkers
Grade: 100 out of 100
241Restaurantswithin 0.5 km
119Attractionswithin 0.5 km
Contact
Via Adua 6, 37121, Verona Italy
Name/address in local language
Getting there
Car HireSee all Verona car hire
124Reviews3Q+A6Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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Most Recent
My visit was splendid! You get the best experience possible from the moment you go beyond the hotel doors. Great personnel makes the hotel shine. Expect outstanding service at all times. This hotel will make your Verona experience definitive!
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Beautiful hotel in the center of Verona, just a couple of minutes away from the Arena and casa di Guiletta or other sights. The Palazzo is beautifully renovated, excellent service - from the reception to the breakfast team. Delicious breakfast, Spacious rooms, absolutely recommended.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 26 Jul 2021
Dear kreativeswien, We cannot thank you enough for such an amazing review you shared with us. We are thrilled to read that you enjoyed every aspect of our great hotel, from its central position to the excellent service of the whole team. We are glad that you add our delicious breakfast to your reservation and that you left with such a good taste that you want to recommend it to future travelers. All the staff of NH Collection Palazzo Verona is looking forward to welcoming you back in your next trip to our beautiful city! Best regards, F. Chironna General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a great Hotel. Friendly Staff. Great big rooms. Comfy beds… excellent location, beautiful building and the true gem is Salvatore at their bar! We spent great after dinner time at their bar, great wine selection and extremely good cocktails. Manager Nicola is very attentive and suggested great places for us to go for dinner.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 3 days ago
Dear Sulmx, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide! Best regards, F. Chironna General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel in excellent location close to all important sights. Staff were pleasant and helpful. Although the bedroom was nice with all expected facilities for a hotel of this standard, the bathroom was very small with an awkward step and trip hazard bidet. Overall, a decent hotel in a great location.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 3 days ago
Dear Brendan L, Thank you for taking the time to write such a wonderful review about your stay here at NH Collection Palazzo Verona. We are very pleased that you appreciated the very central location of our hotel, just a stone's throw from Portoni Borsari. We agree that it is very strategic for exploring our wonderful Verona in all its ancient beauty. What makes us the happiest is your note regarding the staff, politeness and professionalism are indeed our trademark. Thank you for your remark regarding the bathroom, it is very important for us to keep improving our 5-star standards. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide! Best regards, F. Chironna General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quirky, clean with history at its heart. Set on multiple levels as a number of buildings are integrated around the archaeological remains on which they sit. Doesn’t quite flow and lacks basic facilities. One gents, one ladies to serve the whole bar/restaurant/breakfast area not enough, especially with workman busy in the area taking over what there was! Shower room/towel rail just too small for two people in a double room. People very friendly/helpful although breakfast room in two parts rather conspired against them.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 5 Nov 2022
Dear Paule241, Thank you for choosing NH collection Palazzo Verona for you stay in our city! It makes us very happy to read your comment regarding the wonderful job done by our Housekeeping team in keeping our facility clean, it is indeed one of our strong suits. Thank you, moreover, for your comment regarding the towel trail and the bathroom, notes like these are essential to us to keep improving our 5-star service. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH Hotels worldwide! Best regards, F. Chironna General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best attribute of this hotel is its location as it’s very easy to get to almost anywhere on foot. The room was spacious, good amount of closet and storage space. The downside is that the bathroom, although large with a step in tub, did not have a separate shower. You had to step up into the tub and use the shower head there. For a small stature person, this could be difficult. We have no physical difficulties but still it’s not ideal. Second, the room temperature was incredibly uncomfortable. You have to ask the front desk to turn on the AC and despite multiple requests, nothing changed. The windows couldn’t remain open because of the noise in the streets. Simple amenities, like a iron, were not readily available as they seem to have only one for all guests (we were told). This is a basic necessity so it’s incredulous that this type of hotel could not accommodate this request. Finally, the front desk staff was not nearly as friendly, welcoming or at all helpful as we would have expected. There was possibly one person at the front desk who would assist, but no one welcomed us as we’ve experienced in other locations. A positive was breakfast in the restaurant which had good options and great coffee.; always a good start to the day. Verona overall was delightful, so although this could have been a lovely stay, unfortunately it was not. Disappointing that I would not recommend the hotel.…
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Demand temperature you need in your room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lovely hotel but the staff were not helpful. Two of my nightdresses disappeared - they got mixed up with the laundry but no one cared or showed any sense of urgency. I have filled in endless online complaint forms - their response was that the staff had apologised (no true.) In the end they returned one (not clean) but no sign of the other one. The first room we were offered was not nice at all but the second one was pretty good.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel was clean, staff was friendly and in a great location. I highly recommend this hotel. They had a wonderful breakfast. Hotel is beautiful. Not great views but we were only there one night so it was not important.
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Review collected in partnership with NH Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 5 Nov 2022
Dear Seaside708005, Thank you for taking the time to write such a wonderful review about your stay here at NH Collection Palazzo Verona. It makes us very happy to read your comment regarding the wonderful job done by our Housekeeping team in keeping our facility clean, it is indeed one of our strong suits. We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We are also pleased that our rich and varied breakfast lived up to your expectations. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide! Best regards, F. Chironna General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lesa W https://www.facebook.com/tributes wrote a review Sep 2022
Boduan, United Kingdom31 contributions25 helpful votes
+1
Verona… A wonderful place, this is a very special Hotel Super location in the heart of Verona Beautiful understated entrance with ruins Greeted with smiles at reception, nothing to much trouble Our room was immaculate room service - fabulous Everything we needed was in there and a perfect bed ! Breakfast was fabulous ! Vegan diet , the Chef could not be more helpful. Our food was outstanding! I can honestly say I have traveled lots and this is one of the nicest hotels we’ve ever stayed in All is left to say is a huge “Thank You” We loved your Hotel and Verona we will be back for sure Lx
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Nil to report
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 5 Nov 2022
Dear LesaW648, Thank you for choosing NH collection Palazzo Verona for you stay in our city! We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We agree that it’s the perfect starting point to go on a stroll and explore the city in all of its ancient beauty. We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort. What makes us the happiest is your note regarding the staff, politeness and professionalism are indeed our trademarks. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide! Best regards, F. Chironna General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are all very helpful, especially Youssef The location of the hotel is excellent, and it is close to all the important places. I recommend it, and the food was excellent, especially the breakfast varied and satisfies everyone
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Review collected in partnership with NH Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from F Chironna, Direttore generale at NH Collection Palazzo Verona
Responded 5 Nov 2022
Dear Abdullah551989, Thank you for taking the time to write such a wonderful review about your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide! Best regards, F. Chironna General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$228 - US$314 (Based on Average Rates for a Standard Room)
LOCATION
ItalyVenetoProvince of VeronaVerona
NUMBER OF ROOMS
70
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Claim Your ListingNH COLLECTION PALAZZO VERONA - UPDATED 2023 Hotel Reviews & Price Comparison (Italy) - Tripadvisor
Frequently Asked Questions about NH Collection Palazzo Verona
Which popular attractions are close to NH Collection Palazzo Verona?
Nearby attractions include Arena di Verona (0.5 km), Piazza delle Erbe (0.3 km), and Piazza Brà (0.4 km).
What are some of the property amenities at NH Collection Palazzo Verona?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at NH Collection Palazzo Verona?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at NH Collection Palazzo Verona?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at NH Collection Palazzo Verona?
Yes, parking is available to guests.
What are some restaurants close to NH Collection Palazzo Verona?
Conveniently located restaurants include L'Evangelista Ristorante & Enoteca, Pizzeria da Vincenzo, and La Loggia Bistro.
Is NH Collection Palazzo Verona located near the city centre?
Yes, it is 1.0 km away from the centre of Verona.
Are any cleaning services offered at NH Collection Palazzo Verona?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at NH Collection Palazzo Verona?
The staff speaks multiple languages, including German and Italian.
Are there any historical sites close to NH Collection Palazzo Verona?
Many travellers enjoy visiting Arena di Verona (0.5 km), Piazza delle Erbe (0.3 km), and Arca di Cansignorio (0.4 km).
Is NH Collection Palazzo Verona accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.