We were unexpectedly asked to stay for one night at the hotel as the hotel we had booked had an issue with a burst pipe. We apprehensively agreed but need not have worried as the hotel staff were very inviting, the room was excellent and breakfast by the canal was a real bonus. We would definitely return to the hotel if in Venice again.
We had a lovely time at the Savoia and Jolanda and would definitely recommend it. It is well located for all the attractions and a few minutes walk from the San Zacaria stop where our waterbus dropped us from the airport. Staff were second to none - all were friendly, efficient and kind and courteous. It was great value for money and close to lots of lovely restaurants. Our room was just what we expected.
Thank you for just a wonderful stay for our special occasion. Our room was beautiful, the staff extremely pleasant and helpful and the location excellent. Thoroughly enjoyed our first visit to Venice and will be back
This hotel is in a prime location to explore Venice. Breakfast outside overlooking the lagoon was very nice. Good service from friendly staff too. Reception and lobby were beautifully done out and my mum and I were amused by the smallest lift we've ever seen, whhich we figured must have been installed in a disused chimney. Our room was clean with a large bathroom with high quality fixtures and fittings and the free bottle of prosecco for all guests was a real winner! The only downside to our room was the view from the window, straight into another window and a grey wall just a few feet away, but these things can't be helped I suppose. As usual with these places you have to pay a massive premium for the large luxury rooms with the best views! Just two small drawbacks. 1) both my mother and I found the shower floor slippery as it slopes towards the drain, maybe some adhesive non slip pads on the shower floor especially as there a no grab handles to steady one's self. And 2) tea and coffee facilities provided but no milk. We asked and were left two of those small pods so they obviously have it but for some reason don't provide it, also two is not enough for the British tea drinkers who want a brew after a day out, getting back after dinner and in the morning before breakfast. But all in all this hotel was really really nice and I would stay again! …
Location was excellent. Bottle of Prosecco was nice. Bathroom was large and modern. Staff was friendly. Restaurant was excellent. The only negative was that the coffee and drink service for the breakfast buffet was very slow. We were usually almost finished with the food when it arrived. Perhaps they were short staffed in the mornings. Would recommend taking a water bottle down.
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