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Hotel Carlton on the Grand Canal

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2,644 Reviews from our TripAdvisor Community

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Showing 1,894: English reviews
Melbourne, Australia
Reviewed 10 June 2013

No complaints about the size of our room...it is Venice after all and its a renovated palace and you don't expect a modern American hotel. The rooms were quaint and clean. we would have liked free wifi in our room but it was available in the lobby. The location was stunning and you could see the hotel as soon as...

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4Thank Anthony N
bury
Reviewed 7 June 2013

unfriendly staff,tiny rooms,ridiculously small baths.....the list is endless....venice is great...this hotel is not!!!! we asked if we could use an iron(a basic in any travelodge!!!!) we were told NO its against company policy!!!!!! the breakfast would have been better suited to one of my childrens school trips overall a very bad experience

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5Thank james21Bury
Ahmedabad, India
Reviewed 6 June 2013

Even basic facilities and general staff friendliness were missing. The breakfast spread was basic. The rooms were very small. Basic features like water and kettle etc were missing. The staff were however helpful I suggesting how we move about the city and also let us know of good places to eat.

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2Thank indrajit_mitra
Newcastle upon Tyne, England, United Kingdom
Reviewed 4 June 2013

We enjoyed a wonderful (very delayed!) honeymoon at this hotel. Couldn't ask for a better location as is close to the train station or if you travelled like us near to the bus depot. Venice is like a maze so was great being so close to stations. Hotel is decorated in typical Venice fashion - very over the top! Drinks...

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2Thank Anne W
Texas
Reviewed 3 June 2013

Nice hotel with good location. We were part of a tour group and enjoyed many wonderful cities in Italy and had great experiences in each. While we had a great time in Venice, we were very disappointed in our room size. While we did not expect to have a large room, we also did not expect a room that could...

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3Thank TravelertexasUT
Perth, Australia
Reviewed 2 June 2013

Great location opposite the railway station and over the bridge on the Grand Canal. Rooms are small but beautifully furnished and spotlessly clean. Breakfast was good and typical of most Italian hotels. Staff were helpful and efficient. The shutters of our bedroom opened on to a beautiful window box and the sight and sounds of the beautiful city of Venice....

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1Thank Lesley W
Nuneaton, United Kingdom
Reviewed 30 May 2013

We travelled in a large group and were split between two hotels Carlton On The Grand and San Cassiano. We stayed in Hotel Carlton On The Grand which is in a great location just a short walk from the P. Roma (Bus station), opposite the railway station and a water taxi stop. We were there for 3 nights and pre...

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1Thank holidaylover036
Reviewed 28 May 2013

Spent our first night in Venice at this hotel and could not believe how dismissive & unhelpful the staff at the front counter were. When we arrived in Venice we were 5 weeks into a 6 week trip and previously had experienced no staff issues having travelled through Scotland, England, France & Italy. We changed Hotels & found the staff...

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2Thank GavMcN
Carnoustie, United Kingdom
Reviewed 28 May 2013

Location is wonderful - directly across from P Roma and the airport bus stop. Rooftop bar is great experience but drinks can be a bit expensive. Our room had no view and looked directly onto the adjacent building - however the room and ensuite was spacious, decor nice and very clean. So it is not a new modern hotel and...

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Thank EwanMcGuire
Leeds, United Kingdom
Reviewed 28 May 2013

This hotel is right on the Grand Canal. We arrived by bus from Marco Polo and just had a short walk over the bridge to the hotel entrance. Very polite and speedy reception staff who are ready and eager to help with any information you may need. Our room had beautiful silk lined walls and pretty hand painted furniture it...

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Thank munnipenni

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Santa Croce gained importance as a sestiere (district) when Piazzale Roma was created in the 1930s to bring cars and buses close to the center of Venice. Constitution Bridge spans the Grand Canal linking Piazzale Roma to the train station. This area buzzes with energy from travelers and students. Historic palaces and former industrial buildings house some departments of Ca' Foscari and IUAV Architecture universities. On the Fondaco dei Turchi, Venice's Museum of Natural History offers Venetians prehistoric thrills, plus an overview of lagoon fish and wildlife. The Grand Canal, northern boundary of Santa Croce, is lined with palaces and decorated by the tall green dome of San Simeon Piccolo. Ca' Pesaro attracts Venetians to its contemporary art exhibitions. The Grand Canal exposes only one face of these buildings. On the opposite side, the palace often interacts with a square or a busy street to represent its neighbourhood identity.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Elegant and welcoming, the Hotel Carlton on the Grand Canal has been run with passion for approximately 30 years by a Venetian family which loves to pay its guests attention, by providing them with valuable advise on how to capture the city’s true essence.Pastel shades, Venetian stuccoes, glass wall lamps made in Murano, furnishings which, while being functional, recall the glorious Serenissima epoch: these are the elements of the new hall and bar, completely mirrored on marvellous Istria stone. Right at the centre of the hotel is an original glass cupola creating light effects which highlight its sophistication. The recently restored, characteristic internal patio onto which some of the rooms look out and where guests can enjoy breakfast or relax, using it as a peaceful open-air lounge, has a notable impact on guests. The elegant Bar Carlton Café offers you the chance to taste excellent drinks and whet your appetite with unusual snacks both in the internal room and in the open-air, enjoying an unforgettable stay on the Grand Canal.The hotel also offers its guests outstanding opportunities to discover all of Venice’s magic, by organizing personalised itineraries and excursions: boat tours to the lagoon islands, guided tours of the city, romantic itineraries followes by a candle lit dinner and much more. For further information on “special” packages, check out our online booking now or send your request to our booking centre.For conferences and meetings we can provide the “Galileo” room, fitted with update equipment and capable of holding up to 60 people.Some of the services offered to our guests include: free entry to the Casino, free baggage surveillance, baby-sitting, restaurant booking, theatre and concert tickets.Restaurant “La Cupola”Elegant reflections, inviting aromas, brilliant colours and exclusive tastes: these are the defining features of our restaurant “La Cupola”, a jewel of refined style in newly renovated surroundings, boasting harmony in its menu selections inspired both by innovative cuisine, as well as the genuine traditions of the territory.The distinct, welcoming atmosphere and the fine cuisine will envelop you and capture you, transforming your “mealtime” into an exceptional experience.You will be greeted with warmth and courtesy, and given expert advice on your menu selections.The typical and international specialties are served with refined simplicity, elegant and genuine at the same time, accompanied by an exclusive wine list. Our Maitre, Filippo Nocerino, will be at your disposition for any special requests.Perfect for any occassion or simply for a romantic evening, our restaurant “La Cupola” will live up to your expectations and your appetites!TOP OF THE CARLTON SKY LUNGE & RESTAURANTLet “Time Out” steer you upwards to the finest sky lounge in Venice for enjoying cocktails in the clouds and Grand Canal view dining .Stylish evenings begin and end at TOP OF THE CARLTON, the rooftop terrace perched on the 4th floor of the Carlton on the Grand Canal Hotel. Impressive views from this spacious terrace take in both the ancient majesty of the Grand Canal and its noble palaces and the modern Constitution bridge, the newest structure that pierces the motley Venice skyline full of domes, bell towers, arches and spires.Choose from a multitude of cocktails, snacks and light-dining while you sit and enjoy a romantic sunset or experience the gentle lapping of the Grand Canal waters as a gondola passes by.When it’s time to unwind and relax, choose Top of the Carlton.TOP OF THE CARLTON can be exclusively reserved for private events and functions, such as wedding receptions, birthday parties, corporate events – in fact the sky is the limit.Open from mid May to end of September, weather permitting. ... more   less 

Additional Information about Hotel Carlton on the Grand Canal

Address: Santa Croce 578, 30135 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Santa Croce
Price Range: €85 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton on the Grand Canal 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Carlton Grand Canal Hotel
Hotel Carlton Grand Canal
Canal Hotel Venice
Hotel Style:
#73 Luxury Hotel in Venice
#150 Romantic Hotel in Venice
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Here's what travellers have asked, with answers from Hotel Carlton on the Grand Canal staff and other travellers.
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5 months ago
Birmingham, England, United Kingdom

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Questions? Get answers from Hotel Carlton on the Grand Canal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not choose room facing Grand Canal. It is too much noise.”
 of 5 bubbles V9644RUsilviar, 9 Dec 2016 | Read review
“Try and get a Canal view room”
 of 5 bubbles TR4prez, 6 Dec 2016 | Read review
“Look for a larger room, standard rooms are very small.”
 of 5 bubbles Pack0222, 30 Nov 2016 | Read review
“Try to get a room with a view of the canal”
 of 5 bubbles vjw011, 30 Nov 2016 | Read review
“Our room had no windows just a door opening up to courtyard. Could be warm in summer”
 of 5 bubbles judymS7327XU, 26 Nov 2016 | Read review
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