From welcome to goodbye the hotel was a wonderful experience. Courteous, helpful and wanting to ensure we were looked after throughout our stay. Room with canalside view was beautiful, kept clean and tidy daily. Breakfast in an open courtyard with plenty of choice throughout the opening times. Roof top bar to slide into the evening with waiter service from attentive bar staff (thanks Daniel). Concierge, front of house, everything just great. The hotel has a coolness about it without having to try too hard. Lastly, situated within or very close by (minutes) to shops, restaurants, historic attractions. Well done management team and all the staff employed.
We had a great experience at the Splendid Hotel in Venice. The location is excellent, very close to St. Marks square, but at the same time quiet enough to have a good rest. The staff is friendly and helpful. The hotel itself is very pretty, lots of areas to sit and relax, a very nice rooftop terrace and a cozy dining area. Breakfast is very good, lots of options to meet guests preferences. The standard bedroom is not big but spacious enough, super clean, nicely decorated, the bed and pillows super confortable, good A/C, very good wifi. The bathroom is comfortable, amenities are good quality and plenty, nice towels, the shower has great water pressure and the hair dryer is a good one! I would definitely stay there again. The chocolates and biscuits sent to the bedroom were a nice touch!…
I researched a number of hotels and finally picked this one for location and its water taxi launch.It was just what I wanted.Our room looked out on the water and we enjoyed the combination of a canal without the noise. We found breakfast delicious and the staff extremely accommodating . They were careful to have guests mask which we appreciated while getting our food. We took a water taxi from the airport and it pulled up to the dock and the porter got all our luggage-what a treat.The ride in was fantastic and alleviated my desire to take a gondola ride! The hotel arranged for us to be picked up and taken to Murano for a glass making demonstration.Because it was free,I thought it might include a pressured sales pitch, but wanted to see the glass making process. We took the first pick up time and had a very pleasant trip over from "our doorstep." The demonstration was excellent and the sales pitch was only in earnest if you showed an interest in buying. Otherwise, you were left to wander . I highly recommend going as early as possible to avoid crowds.We chose a Saturday for Murano when we assumed the city of Venice would be more crowded.It worked well. Our thanks to Hotel Splendid.I would choose it again.…
Our entire family loved the hotel. The rooms were a good size and very clean. The towels even smelled good! Bathroom was large and also very clean. The hotel has it’s own mooring which is very convenient, especially when you have luggage. The staff was very friendly and helpful. The breakfast was good as was room service. We did not eat dinner at the hotel but it appeared very nice every time we walked by. Location was very central and could walk out of the hotel to many shops and restaurants. We would definitely stay at this hotel again!
Bar Manager attempted to charge my wife €5 for a small jug of milk for her tea. She doesn’t like to UHT that’s in the room so asked for a small amount of milk for her tea. Bar Manager tried to rip her off by charging her €5. Shocking and such a disappointment from a nice hotel. Totally spoiled our experience of a nice hotel. Be warned as this is not the behaviour you expect from a 4 star hotel. Shame on the hotel manager for profiteering and taking advantage of customers who are paying handsomely to stay at the hotel. Mr Duckett Room 511 Stayed from 25-28 March
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