Of course it isn’t cheap because it is a quality hotel right in Venice, but how I wish we could have stayed longer. Quirky, elegant room (again; it’s Venice. If the room is ordinary, why are you even here?) The breakfast is wonderful—I only wish I could have had more days to try the various baked goods. A little homemade tiramisu in a glass to go with my eggs and cappuccino? Absolutely! But there were little cakes and breads and fruit. The staff was outstanding. Very professional, and yet genuine, kind, and nonjudgmental (of sweaty, exhausted Americans who know maybe 15 Italian words) in a way that reminded me of the Irish. If only all front desk attendants across the globe could be a bit like darling Omar!
Palazzo Veneziano. Beautiful right sized hotel on the waterfront Giudecca Canal. Big enough to have staff cover your needs, small enough to feel cozy, with an interior open air courtyard to relax in. Kept immaculately clean, beds and room cleaning excellent. Staff is very friendly, outrageously competent, and slightly more formal than a visitor from the States might be used to. But it’s nice to treated like that, as opposed to hearing “the 5 things you must say to a customer” from some corporate 3 hour training session. In particular I enjoyed the staff at the breakfast buffet, a group of young folk who are polite, friendly, and who hustle steadily without appearing harried. I was also very impressed with the front desk staff, patient, informative, and efficient. I had the pleasure of chatting with Julian, a very urbane gentleman, with a subtle sense of humor. Full disclosure; I’m a retired airline pilot and I’ve traveled quite a bit. This is the first time I’ve ever felt strongly enough about a lodging to write a review. The Palazzo Veneziano is a fabulous place to stay in Venice.…
The staff (especially Julian), the hotel and the food was exceptional. Julian helped me organise treats for my lady, transfers to and from the airport and the best restaurants which helped us enjoy our stay more than we could have asked for.
A really lovely hotel away from the hustle of Venice. Staff were very helpful,organising water taxis or just helping with general information about Venice. Breakfast was amazing (hot food included). Location on the main canal made it so easy to get around, either by walking or ferry. All the main attractions are not far away . Lots of places to eat nearby. A great place to come back to after a day of exploring. Would highly recommend.
The Veneziano is wonderfully located in a beautiful, non-touristy neighborhood, but an easy walk to all the sights. It features a welcoming lobby, and has a bright, sunny breakfast room with a spectacular breakfast buffet. The staff is caring and attentive, particularly Julian, Claudia and Beatrice. Our room was bright and spotless. We look forward to our return!
We had never visited Venice before and we had lots of questions about how to get to the hotel from the airport. After emailing several times to find out our transportation options, the hotel staff arranged transportation via water taxi for 3 parties in our group who were all arriving at different times. We stayed here for 2 days before leaving for a cruise. The location is within walking distance of St. Mark's Square and the Doges Palace. This is a quiet area, and the rooms are all soundproofed. Very clean, well decorated, and great full breakfast. Restaurants are only a few doors away.
Our entire experience at Palazzo Veneziano was fantastic. Not long after booking our stay, I received an email from their front desk offering to arrange any kind of travel we might need: to the hotel, Murano, Burano, or anywhere else we might want to go. I took advantage of their offer to arrange transportation from the airport to the hotel, which was great. Our driver met us at the hotel, helped with our bags, and drove us to our Water Taxi a few miles away. The water taxi experience deserves a whole review in itself, but it gave us a fantastic view of Venice from the canals at night. We were dropped off right in front of the hotel and were immediately greeted by name when we walked in. Every interaction we had with any member of staff was great. Everyone is very friendly and willing to help in any way they can. They also all speak English, if there's any worry about that. We were the last couple to check in the night we arrived, so our room was ready immediately. The room was large for a European hotel room, which was a pleasant surprise. The bed was firm, but comfortable. The bathroom was spacious and the waterfall shower was great. The room included a small minibar as well as a selection of tea & coffee with a kettle. The only thing that would've been nice was a second luggage stand - I'm sure if I asked they would've provided one, I just never got around to asking. I've read some reviews about the rooms getting stuffy. Like most hotels in Europe, the rooms here require a key be placed into a slot for the lights and a/c to work. If you pull the key out, the lights and air go off. Keep a room key in the slot when you're gone if it bothers you. When booking I chose the rate that included breakfast, which I'd recommend. The breakfast has a nice selection of pastries, cereals, meats (salami, prosciutto, etc), hot food (like scrambled eggs, bacon, etc), and juices. Coffee and hot tea are also available. They have a bar open in the afternoon, but we were usually out of the hotel before it opened and back after they closed for the night. The hotel is conveniently located away from a lot of the heavily trafficked tourist areas, which makes the street quiet and free of street vendors. There are a few restaurants and gelaterias nearby worth checking out though. It's also close to several Vaporetto stops (water bus; remember, there are no cars in Venice so the bus is a boat), which is convenient for getting to other districts like San Polo, San Marco, and Cannaregio. Those places are walkable, mostly, but the boat ride is enjoyable. We thoroughly enjoyed our time here and would recommend this hotel to anyone. We'll definitely stay here again when we return to Venice.…
Arrived by water taxi from the airport pretty much to the front door of the hotel. Beyond cool. Reception and common areas super smart, service slick. Our mezzanine suite was a good size with comfy beds and good aircon. Not a massive amount in terms of amenities but overall a great base for our 2 night Venice stay. Breakfast wasn’t the best with some fairly lukewarm offerings but that didn’t cloud the stay. Location is immense. Some nice restaurants and bars really nearby and nicely away from the super touristy areas. Absolutely fantastic value as well. Great choice.
Everything about our stay here was absolutely exquisite. From the initial late night check-in greeting, to the breathtaking property and room, the delicious and diverse breakfast, to service from Matteo and all of the front desk staff, everything was five star. This was the last stop on a whirlwind engagement trip. Matteo went above and beyond to help us plan our stay in Venice. He even organized an amazing private taxi ride to Murano, and the premier glass factory there where we purchased a beautiful lamp we will cherish forever. (Our first art purchase together)! Thank you for being such a special part of our memories. We will definitely be back!
This hotel is on the "quiet side" of Venice. Close enough to Piazzo San Marco but easy enough to escape the crowds. The staff is top notch, speak English and go above expectations. The furnishings are a bit modern but still in the Venetian style. Really appreciated the junior suite with a view of the canal. Just remember that your best recommendation on a restaurant or booking a water taxi is easy with the front desk. And one helluva a martini if Beatrice is on duty. Cheers to her and to Massimo. They bring the place to life!