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Chalet Hotel Cristallo

92 reviews
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Traveller (29)
Room & Suite (8)
Dining (3)
Overview
  • Excellent18%
  • Very good39%
  • Average28%
  • Poor11%
  • Terrible4%
Travellers talk about
“mark warner”(31 reviews)
“ski hosting”(8 reviews)
“fellow guests”(3 reviews)
Breakfast included
Restaurant
Family Rooms
Bar/Lounge
Free Parking
Pool
2.0 Star Hotel
All hotel details
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Reviews (92)Write a Review
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31 - 35 of 62 reviews
Reviewed 28 December 2013

This was clearly once a nice hotel but it is now rather tired and overdue for refurb. windows and doors do not close very well - loose catches etc. Lots of evidence of temporary fixes that have become permanent, probably to avoid spending money. Rooms...More

Thank Dave K
Reviewed 27 December 2013

Stayed here with Mark Warner. Hotel is basic but warm and comfortable - after all the focus is skiing not hotel amenities! Young team led well by Rachel - very enthusiastic and worked hard to ensure we had a good time. A couple of minor...More

Thank Roland C
Reviewed 24 December 2013

Don't take any notice of the rubbish reviews about the food - either people have massively high expectation or Cristallo/Mark Warner really have stepped up their game this season. We travelled as a family of 5, we all have different appetites and tastes, including vegetarian...More

1  Thank NikkiGats
Reviewed 4 September 2013

Overall our triple room was far below expectations for the money we payed.television was to noisy and too small the breakfast was terrible , bread was uneatable, lift was too small to fit in the baggage no space for people only for luggage There was...More

4  Thank RebMalta
Reviewed 3 March 2013 via mobile

We have just returned from a wonderful weeks holiday at the cristallo. We were greeted very warmly on arrival, and all the staff without exception couldn't have done more to ensure that we felt very welcome and had a great week. The food without exception...More

Thank Kathyb1970
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Restaurant
Bar/Lounge
Breakfast included
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Traveller (29)
Room & Suite (8)
Dining (3)
Hotel & Grounds (23)
Questions & Answers
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xbananax
28 March 2015|
AnswerShow all 2 answers
Response from charleslsegal | Reviewed this property |
Oh I forgot , no, you can't ski back to the shop, you have to get the cable car back down to the resort. This is not a problem as there are two cable cars, so there is rarely a queue even at peak times such as February half... More
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Jacqueline G
3 January 2015|
Answer
Response from charleslsegal | Reviewed this property |
Yes all have ensuite facilities. Rooms good but hot. Food was poor.
0
Votes
Room Tips
"Our end room on the second floor opened out onto a large veranda/terrace with great views."
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"Only a couple have balconies, room 19 is one. It was nice to sit out and enjoy the view."
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"I don't think any rooms are big, we had 6 and it was lovely and quiet, beds comfortable"
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"Wifi was poor in hotel and the back rooms connected to the hotel next doors wifi"
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