I asked for a twin room, because I was staying (3nghts) with my 17yrs old son. Our plane was diverted to Milan so we arrived late, at 11.30pm. The night receptionist showed us our room which was a double and told us to sort it out. We separated the beds and I gave my son the two sheets and tried to settle on the mattress left for me. It had been a very hot day. I was looking forward to the air-con making an impact on the room temperature, but I soon noticed that it had gone off. So, I reset the air-con and went back to bed. The room was still 27.5C and I lay awake hoping it would improve, but again the air-con went off. So, I switched in on again and again it went off. At 3am I went down to Reception to report the air-con was not working and was told that the night man had been switching it off! What kind of person deliberately wants to destroy a random stranger's holiday... just because he can?! Eventually, as dawn approached the room began to cool, but I got no sleep. The 2nd & 3rd nights I got a bed to sleep in and apart from the bewildering behaviour by the night man, the hotel was clean & well positioned and so I've said average. The night man's refusal to help with sheets and repeatedly shutting down the air-con makes me wonder what else I should say.…
Magnificent hotel located in the middle of Aosta . Excellent service in cleaning and reception . The breakfast is served all day in the cafe next door and is amazing . The staff was also very compliant with allergies . Would definitely return to this hotel if we stay in Aosta again. The only thing we missed was a pool and a gym. We had a fantastic balcony that weighed up the lacking features . The room was also very spacious . We enjoyed the ability to make tea , the great air conditioning and the minibar (wasn’t filled with stuff but the ability to cool water )
We were moved from the Hotel Omama. In some ways this was an upgrade. Better location, better breakfast available. However we had booked a large quadruple room for 3 people with two toilets and we were squeezed into one double room with an extra bed. It was very cramped. Not really suitable for 3 people when we had booked a much larger space. However the parking was handy, it was a great base in the city centre and the breakfast was really good. The best thing about the hotel is the staff. They are lovely. Really friendly and couldn’t do enough to help. Especially the breakfast staff in the patisseries. Overall had a great stay. Would stay again.
We just love it! Every detail was so unique... The service impeccable as well as the rooms' design. We particularly loved the Pâtisserie d’Europe, downstairs. The waiters were so professional and kind. The food unbelievable.
Our arrival to this hotel was completely unplanned as our car broke down on the highway, on our way to Switzerland. Once after the ordeal getting to an unfriendly garage who just didn’t want to help at all we found this hotel on Internet. We finally made it there thanks to a very nice person we met, as no taxi would accept us with a small Labrador. The lady at the reception tried everything… once we arrived we met a lovely lady and a cosy hotel. Our room was on the 5th floor with a nice balcony just next to the lovely old town of Aoste. Have passed by many times, but never thought it was so nice! Especially with all Christmas decorations. Our room was very nice, with style and a beautiful bathroom. The only thing I missed was a thicker blanket… could have asked for it! In the morning we had breakfast, the best scrambled eggs and bacon since ever! So good & friendly service. Also, last but not least, the evening before we were recommended an amazing restaurant. As usually in Italy simple, but so good! I would go back to this hotel tomorrow !!! 😊👍🏻…
We has a booking in another hotel. When we arrived there, rece^ption was closed. So we quickly had to find an alternative, which was finally Hotel Duca d' Aosta. What a good choice we made !! Reception staff were very friendly and helpful. The your man offered us an upgrade to a bigger room with just a small surcharce, which we gladly accepted. Room was very large, with all you Need during your stay. It even had a balcony with a Wonderful view to the Aosta valley. Breakfast was generous and very tasty. Unfortunately, we stayed just 1 niight, but next time in Aosta, this place is my choice for sure.
This was my first visit to Aosta. Hotel is well located. Stefano at the front desk does an excellent job. Very helpful. I just completed a two night stay. Room is OK, but nothing special. Pillows terrible. AC worked. Breakfast is not worth it. Mediocre food and terrible service. Sabina who work the breakfast favors a few guests with attention, and ignores others-- at least me. I will not be back
Nice charming hotel in a quite neighborhood but so close to the main road and attractions. Very nice decor and cozy lounge . Excellent breakfast and kind reception If returning to Aosta definitively will stay there again
A good value four star hotel with very clean room and great location for sight seeing, close to the railway station and coach station. Our room was upgraded which was nice. A bonus that the receptionists are multilingual with fluent English and very helpful when we missed our coach to the airport. Room spacious and quiet but sleep quality has not been good for two nights, possibly temperature control doesn’t go below a certain level. Breakfast buffet not bad.
Idiosyncratic The greatest thing about this hotel is its ideal location - less than five minutes from the bus and railway stations yet only twenty metres from the main square and historic Aosta. We ordered a twin bedded room and were given room 506 a family suite of two rooms with the bathroom in between. It was laid out with a double bed in one room and a sofa bed in the other. We were given the option to take it as it was or to split the double bed into two and change the other bed into a sofa. We elected to take it as it was. The main room had a small balcony overlooking Piazza Narbonne and the town. The other room had a view overlooking the backs of houses. Both rooms were quiet though the main room might be less quiet if there is a lot of activity in season. It is a nice hotel trying hard to be a really good one and not quite succeeding. It has all the basics. There is an outstanding downstairs lounge and the staff, reception and chambermaids are friendly, helpful and cheerful which creates a good atmosphere. Our room was really nice. The wifi is good. I particularly welcomed the fact that I only had to log in once. So where does it fall short? Previous reviewers have complained that you cannot reach the soap dispenser from the shower or bath. Well either thar was never an issue with our room or they have heeded reviews as there was certainly one in our bath/shower area. However there were still a few niggle There was snowhere to sit so we had to bring in a chair from the balcony. (Of course had we taken the settee option we could have sat on that.) The power sockets are of such a design that it is difficult to find one that will accept an adaptor for a UK plug (found one in the bathroom). At first there seemed to be adequate wardrobe space, but sections of the wardrobe are dummies with no doors or handing space. The breakfast was OK but the quality was standard convenience store level. One of the staff there let down their colleagues high standards and was rude to my wife. So a potential four review but work to be done. …