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NH Collection Torino Piazza Carlina

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Piazza Carlo Emanuele II 15, 10123 Turin Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Captivating City Breaks
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US$189
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (898)
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Panoramas (10)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Torino Piazza Carlina
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 137 hotels in Turin
Location
Cleanliness
Service
Value
Travellers' Choice
The brand new NH Collection Torino Piazza Carlina hotel sits in the very heart of Turin. It has a rich history, dating back to the 17th century. The beautiful Po River is a short 5-minute stroll away and some of Turin's most popular attractions can be found just around the corner.
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Property amenities
Paid private parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Private balcony
Room service
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Room types
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Historic Hotel
Languages Spoken
English, French, German, Italian
Hotel links
Special Offer:Captivating City Breaks
1808Reviews23Q+A63Room tips
Traveller rating
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Popular mentions
paolo b wrote a review 16 Oct
Phuket, Thailand156 contributions92 helpful votes
The hotel was born from the complete restoration of a period railing house. Nice building, has small rooms non completely comfortable. When i checked in at 1 pm i was obliged to wait 30 minutes because my room was nor ready. The breakfast service badly organized obliged me to cue for 15 minutes. Food and beverage poor.
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Date of stay: October 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded 3 days ago
Dear Paolo b, thank you for choosing NH Collection Piazza Carlina during your stay in Torino and for taking the time to share your experience with us. At the Hotel Nh Collection Piazza Carlina our aim is to exceed the expectations of our guests, and we deeply regret when we do not fully achieve this. This is kindly to remind you that, as a NH Hotels Group policy, check-in is guaranteed at 3pm. If we do have rooms free and clean before 3pm, we gladly let Guests have their room before check-in time just like you experienced. New anti-contagion procedures anti Covid 19, imposed by the government, require us to have a served buffet service. Actually an impractical service for a hotel, I am sorry for the wait and I hope to be able to return soon to our usual breakfast service. Thanking you again for your time and your comments, I remain at your entire disposal and send you my best regards. Velia Borreca General Manager
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Greg J wrote a review May 2021
Geneva, Switzerland3 contributions3 helpful votes
Hotel's Favourite
A well maintained and professionally run operation. Centrally located in an historical building with modern facilities. An excellent breakfast offering and quality restaurant for dinner service. A small but well equipped fitness centre with well controlled access to meet COVID constraints. I will continue to return to this hotel.
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Review collected in partnership with NH Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded 24 May 2021
Dear Greg J, on behalf of the entire staff and myself we would like to thank you for choosing NH Collection Piazza Carlina and sharing your great experience with us. We are pleased to read your comment and that you appreciated the whole experience. Central location, breakfast service, gourmet Restaurant and panoramic fitness center are surely great services, but Staff professionalism is definitely one of our strong point, we are more than pleased and happy to know that we succeeded with our service! Looking forward to seeing you again, we thank you for the time dedicated to share your experience. Best regards Velia Borreca General Manager
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RaniM59 wrote a review Sep 2021
Tel Aviv, Israel135 contributions84 helpful votes
We were very happy with the hotel, the room, the location a d the amenities. All that was good, but the staff at the reception and at the restaurant were not very nice, not polite and not very helpful. That is pity because the hotel is really good and it spoiled the experience
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded 3 weeks ago
Dear RaniM59, thanks for the trust you have placed in our hotel, NH Collection Piazza Carlina, and for taking time to write your review. We are glad you chose NH Collection Piazza Carlina for your last stay in Turin. We are pleased to read your comment about the beautiful and historical Italian building, with modern decoration and design, located in the very heart of the city. I would like to apologize for not covering your expectations regarding the attitude of the staff members you mentioned, this is not at all our standard, our aim is to provide always an excellent service to let feel guests special and cared. During the actual emergency situation due to Covid 19, everybody is forced to follows all protocols that ensure the social distancing required when interacting with others. In this terms, is really hard to be “close and warm” as we usually are. We count on seeing you again in NH Collection Piazza Carlina, for your next visit to Torino, hoping you will give us a second opportunity to show you that our service always lives up to expectation. Best Regards, Velia Borreca General Manager
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Micheltravel wrote a review Sep 2021
Netherlands704 contributions314 helpful votes
We made the right choice booking this hotel, right in the center of Torino. 5 minutes walk from the mole antonelliana, 10 from the other highlights in the center, such as via roma, the royal castle and others. Situated in a classic building, at a big square, with very comfortable and quiet rooms. Efficient and friendly staff. For parking ask upfront as this is limited, though there is a garage 3 minutes away. Great breakfast served, all made to order, and, though there are a zillion other place, a good restaurant on site in a great setting.( in Summer). Tea and coffee machine in the room, good shower, very good bed, free wifi. Nothing more to ask for.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded 13 Sep 2021
Dear Michel t, on behalf of the whole Staff and myself we would like to thank you for choosing NH Collection Piazza Carlina for your stay in Torino and sharing your great experience. We are glad for having you as our Guest and we are happy to read that you had a memorable experience with us. For your next time in Torino, we would be very glad to have you here again as our Guest! Looking forward to welcome you again, Best regards and Arrivederci! Velia Borreca General Manager
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Mariana M wrote a review Aug 2021
2 contributions
My family and I stayed here for a night and I wish we had planned to stay here longer. We were in Europe for 3 weeks and out of all the hotels we stayed at this one was by far the best. We even stayed at other NH Collection Hotels and this one did not even compare. BUT the thing that really blew my mind about the hotel was their exceptional customer service. The morning we left I forgot my purse in the room. We were already far by the time I realized so that night I reached out to the hotel through WhatsApp and I got a text back within minutes. They knew exactly which bag I was talking about and were able to ship it to my home in the US. Gaia at the front desk was incredible, she was the one who initially coordinated the shipping and knew the bag that I was talking about. Then Kamala at the front desk checked in with me to make sure the bag had arrived. Overall, this hotel was amazing but the staff was all so kind and professional I wish I could give it even more stars!
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Date of stay: August 2021
Location
Service
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded 1 Sep 2021
Dear mmejia22, on behalf of the whole Staff and myself, Thank you for choosing NH Collection Piazza Carlina and sharing your amazing Experience! It is a pleasure to read that you had an amazing stay thanks to the attentive service provided by the Team! We love having enthusiastic Guests like you and for this reason we really hope to welcome you back very soon. I assure you that comments like your provides with the esteem to continue in our daily effort and it is our commitment to show that we can make Guests feel surprised and special while staying with us. We look forward to receiving you as our Guest in the future and we are sure you will have more wonderful experiences with us. Arrivederci! Velia Borreca General Manager
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PRICE RANGE
US$133 - US$247 (Based on Average Rates for a Standard Room)
LOCATION
ItalyPiedmontProvince of TurinTurinCentro
NUMBER OF ROOMS
160
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Frequently Asked Questions about NH Collection Torino Piazza Carlina
Which popular attractions are close to NH Collection Torino Piazza Carlina?
Nearby attractions include Museo Nazionale del Cinema (0.5 km), Mystery House Room Escape (0.2 km), and Fondazione Accorsi Ometto - Museo di Arti Decorative (0.3 km).
What are some of the property amenities at NH Collection Torino Piazza Carlina?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at NH Collection Torino Piazza Carlina?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Torino Piazza Carlina?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to NH Collection Torino Piazza Carlina?
Conveniently located restaurants include Hambre burger, Stefano Fanti Al Ristorante Circolo Dei Lettori, and Crostone.it.
Are there opportunities to exercise at NH Collection Torino Piazza Carlina?
Yes, guests have access to a fitness centre during their stay.
Is NH Collection Torino Piazza Carlina located near the city centre?
Yes, it is 0.7 km away from the centre of Turin.
Are any cleaning services offered at NH Collection Torino Piazza Carlina?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Torino Piazza Carlina?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Collection Torino Piazza Carlina offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Torino Piazza Carlina?
The staff speaks multiple languages, including English, French, German, and Italian.