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NH Milano Palazzo Moscova

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Viale Monte Grappa 12, 20124 Milan Italy
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Milano Palazzo Moscova
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#73 of 460 hotels in Milan
Travellers' Choice
The NH Milano Palazzo Moscova is ideal for business and leisure trips, with restaurants and shops right on the doorstep. This amazing hotel is also close to main train stations, connecting it to famous sights and the city’s airport.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Viale Monte Grappa 12, 20124 Milan Italy
Name/address in local language
Getting there
Linate Airport7 kmSee all flights
GaribaldiMilan Metro5 min
GioiaMilan Metro8 min
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213Reviews17Q+A7Room tips
Traveller rating
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Popular mentions
Vanessa G wrote a review Aug 2021
Limassol17 contributions
I am currently staying in this hotel and will stay again in a few days. So, I go to breakfast and it's a la carte so we ordered what we wanted. I ordered pancakes woth fruits and maple syrup. I ask that we keep the menu in case we want to order more on the way. The waiter said you need to order everything now. I said I dont know the portions but I will take my chances and didn't order more. Before anything arrives I see they bring to the table next to us the same of what I ordered and it was just a small pancake. So I call him to add some croissants on our order. Everything comes, (the croissants were hard as rocks and on other tables seemed totally different) except my pancake. I wait for 15-20 more minutes and ask another waiter about my order. He brings it to me almost immediately but woth wrong toppings. I try to call someone to explain that this is not what I ordered and noone pays attention. I go to the reception to mention it and of course there was no understanding because of the language barrier. So, thank you NH Milano Palazzo Moscova for making me wake up 7:30 on my holidays to eat nothing while it was paid for. On another note the rooms are clean, the check in was pleasant and the receptionist that did it was a kind guy.
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Date of stay: August 2021Trip type: Travelled as a couple
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OAL911 wrote a review Jul 2021
Istanbul, Turkey96 contributions47 helpful votes
Value for money. Good location and great buidling. But be aware of: - do not accept a room on the fourth floor; you have only ceiling windows. You see nothing! - you have to make an online reservation for gym and breakfast. So hurry up, else there might be no available spot - breakfast is served a la carte, but takes for ever. We waited 20 minutes to place the order ( and that only because I made trouble ). One or two waiters for the entire service is not enough.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Parking not available at the hotel
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Voyage448138 wrote a review Feb 2020
16 contributions5 helpful votes
This was an adequate hotel with some really lovely touches and attention to detail. At first we were given a windowless room but they did change it for us on request. Thank you Angela! The room & bathroom were very small but clean and practical. We did not love the position and found it too far from the hub. They did serve a good and beautifully set out breakfast. I can’t help but mention the unfriendly and inadequate service from the receptionist Maria. She is totally unsuited to this position in the hospitality industry.
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Date of stay: February 2020Trip type: Travelled on business
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Response from BaldassareSchembri, Direttore at NH Milano Palazzo Moscova
Responded 21 Feb 2020
Dear Voyage448138, Thank you for ten time you take to leave a comment in Tripadvisor for us! We are really happy that you enjoyed our great NH Milano Palazzo Moscova, as you pinpointed in your comment we have our rooms in the 4th floor that have been particularly design with the Velux windows... we like very much that floor because is very spacious and the roofs are very high ... but We can understand and change immediately if Our beloved Guest preferred a room with the regular windows.. we are here to satisfy every single Request! We are very sorry that you don't appreciated our Maria from the Front Office Team; which is here to improve and learn how to work in the hospitality industry... We always try to teach in the best way our youngest employees. We hope to see you in you next visit in Milan, Have a very good day, Angela Listi Quality Supervisor per Baldo Schembri General Manager
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farazio wrote a review Feb 2020
Erkrath, Germany3 contributions
Staying here is fabulous, everything is perfect and well organized, all the staff are welcoming and friendly, special thanks to RAVINA, who is the kindest 💐,the hotel is closed to center and is the best for the tourists, very clean, I will back again for sure.
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Date of stay: February 2020Trip type: Travelled with family
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Response from BaldassareSchembri, Direttore at NH Milano Palazzo Moscova
Responded 12 Feb 2020
Dear farazio-shl, Thank you for this review on TripAdvisor. We are glad that you have appreciated the central location of the hotel, all our services and the attention that Ravina and all the Staff put in every day to make our guests live an unforgettable experience signed by NH. We hope to welcome you again soon in our NH Palazzo Moscova. Arrivederci! Chiara Carbone Front Desk Dept., for Baldassare Schembri, General Manager
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Grant S wrote a review Feb 2020
Toodyay, Australia93 contributions55 helpful votes
We returned to NH NH Milano Palazzo Moscova three weeks after first staying there on arrival in Italy. Then, we were happy with the excellent service at reception and the hotel's location was good so we decided to come back and continue our Milano experience from where we left off, this time for three nights instead of one. We were put up in the same room we stayed in previously. This small room had skylights as the only natural light and a remote control to open and close them. On one night, there was a thunderstorm, interrupting our sleep due to lighting flashing across our faces. While it was possible to close the ‘blinds’ completely, it would have left the room pitch black. The location of the light switches and which lights they turned on and off (or not) managed to elude us so going to the bathroom was fraught. The bathroom switches were under the mirror and, if one didn’t end up knocking over some toiletries, one could suddenly turn on every light in the whole room with one click. We thought about leaving the bathroom light on but the door was opaque and the amount of light coming back into the room was much too bright. The rain on the skylights was also very noisy. Whenever someone entered or left their room on our section of the floor, the door would bang closed. Every time this happened, apart from the loud bang, our door would move from the air pressure, giving us the impression that someone was coming in. This was quite unnerving. On one evening, we decided to have a coffee and drink at the hotel bar. While the coffee was OK, catching the barmaid’s attention was difficult as she stayed in the kitchen, listening to loud music on her phone while, I imagine, preparing snacks to serve with drinks. Unfortunately, when we did get to order drinks, my Aperol Spritz was flat (using the last of a previously opened bottle of Prosecco) and my wife’s glass of Prosecco from a new bottle was warm. All in all, this is an OK hotel with great staff at reception but it is much too expensive for what it offers. At over 700€ for three nights, we couldn’t justify staying there again.
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Date of stay: October 2019
Value
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Room Tip: Stay off the fourth floor with skylights
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2 Helpful votes
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Response from BaldassareSchembri, Direttore generale at NH Milano Palazzo Moscova
Responded 11 Feb 2020
Dear Grant S, Thank you very much for the time you spent to write us your review, We are so sorry that your stay didn't meet your expectations as we use to work with all our Passion to provide to every single Guest a fantastic stay in our beautiful Hotel. Our Front Desk is at your complete disposal for any kind of need pre, during or post arrival, and it's a pleasure to find with all Guest the best room that can to guarantee a wonderful stay. We invite you to contact us directly for your next Stay in Milan, we hope you will give us an other chance to transform your next trip to Milan into a 100% positive experience; We hope to welcome you back soon, Best Regards, Silvia Piccin Front Office Manager on behalf of Baldassare Schembri, General Manager
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LOCATION
ItalyLombardyMilanZone 9 / Porta Garibaldi
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Frequently Asked Questions about NH Milano Palazzo Moscova
Which popular attractions are close to NH Milano Palazzo Moscova?
Nearby attractions include Piazza Gae Aulenti (0.3 km), Corso Como (0.2 km), and Porta Garibaldi (0.2 km).
What are some of the property amenities at NH Milano Palazzo Moscova?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at NH Milano Palazzo Moscova?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Milano Palazzo Moscova?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Milano Palazzo Moscova?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to NH Milano Palazzo Moscova?
Conveniently located restaurants include The Friends Pub Milano, my Primè, and Orianna.
Are there opportunities to exercise at NH Milano Palazzo Moscova?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at NH Milano Palazzo Moscova?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Milano Palazzo Moscova?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Milano Palazzo Moscova offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at NH Milano Palazzo Moscova?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.