We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewssmall luxury hotelcharming hotelsmall palacesound proof windowsjunior suiteparquet floorsbooked this hotel last minutedecorated roomscontinental buffetwalking distance to the duomodouble glazingsmall kitchenstaff was extremely helpfulenjoyed our staywill stay there againspent nightslounge area
We stayed here for two nights at the end of october. The staff was really friendly and the offered a very good service. Some small errors occured due to the different languages (wrongly translated on the website), they immediately fixed this issue without hesitation.
Thank Heleen D
Response from Maddalena F, Responsabile relazioni pubbliche at Petit Palais Hotel de CharmeResponded 15 November 2017
Thank you for your review and for the praises to our staff and the hotel. Our staff is always there to help our guests and to make them feel at home.
We always suggest to our guests to keep valuables in the safe to avoid...More
I think this hotel is good value, but it is in need of a little freshening up. (My room could really use some paint, the sheers on the windows could use washing, the WiFi was slow…) Having said that, the staff were all lovely and...More
Response from Maddalena F, Responsabile relazioni pubbliche at Petit Palais Hotel de CharmeResponded 3 November 2017
Thank you for your review and for having in few words resumed the top point of our Petit Palais: lovely staff, ample breakfast, quiet rooms and lot or repeaters. We hope you will bevame our new repeater in the future.
I really wanted to love this hotel, but I just couldn't. On first appearances you enter a beautiful entrance decorated in a plush old world style, but then we had to wait a solid ten to fifteen minutes before being acknowledged by the singular check...More
Response from Maddalena F, Responsabile relazioni pubbliche at Petit Palais Hotel de CharmeResponded 20 October 2017
Thank you for your review and it's a pity we didn't meet your expectations.
I just want to fix some points of your review:
- As you know, our hotel is a boutique hotel and as you wrote, we have one person at Front Office....More
Avoid this hotel at all costs. Where do I start? Surly people who work here. Then we were here in October and it was warm and there was NO air conditioning. And when we asked they told us no “they could not turn it on”....More
Thank Elizabeth G
Response from Maddalena F, Responsabile relazioni pubbliche at Petit Palais Hotel de CharmeResponded 9 October 2017
We are sorry that your stay by us was not within your standards, but if you rated "poor" our front desk agent only because she tried to explain you that our AC system doesn't allow to be switch on for just one/two rooms and down...More
This is a very well decorated and maintained old house with the most indulgent helpful and beautiful staff. Busy roads but quiet inside. Very easy 10 minute walk to the Duomo and the undergound. 10 meals in 10 different nearby restaurants were all fantastic. Don't...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Maddalena F, Responsabile relazioni pubbliche at Petit Palais Hotel de CharmeResponded 4 October 2017
First of all I would like to thank you for the preferences given at the Petit Palais Hotel de Charme and for taking the time to leave your comment regarding your stay.
It is always a great pleasure for us to read that you liked...More
The Navigli is part of historic Milan. In the ancient days, the entire city was linked with canals, similar to Venice. Today, most of the canals are gone, but the Navigli remains a canal-based neighborhood. There are two major canals: Naviglio Pavese and Naviglio Grande. The Naviglio Grande's bridges greet visitors at dusk with an amazing view. The Navigli district specializes in clubs, cafes, and vintage shops. Lifestyle reigns
supreme here. You can start the walk from the Colonne di San Lorenzo, an antique colonnade in front of the Basilica di San Lorenzo. During the daytime, this place acts as a meeting point for artists and students reading books or chatting with friends; the nights turn it into a stepping-stone for club hoppers. Science lovers will also relish the opportunity to visit the Science and Technology National Museum Leonardo Da Vinci, showcasing inventions of the Italian genius.