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Piazza della Repubblica 20, 20124 Milan Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Fidenza Village Package
US$368
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Traveller (526)
Room & Suite (281)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Palace
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#80 of 459 hotels in Milan
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Step over the threshold of The Westin Palace Milan, and discover a charismatic and modern sanctuary that is an inherent feature of cosmopolitan Milan, enjoying an amazing view from Terrazza PanEVO, that welcomes its Guests for an openair dining with a dedicated menu. Combining a renowned legacy for fine service and socializing, the hotel reflects the flourishing and dynamic evolution of the district. Staying at The Westin Palace Milan feels like arriving at a familiar residence. Supremely located in a progressive and vibrant Milanese neighborhood overlooking the impressive Piazza della Repubblica, the hotel is a natural place to meet, effortlessly blending perceptive, warm service and upscale living. Accomplished and spacious, it proves a popular choice for those seeking an enriched second home. - Please be informed that, as per Italian regulation and as from January 10th, 2022 in Italy, COVID-19 Super Green Pass will be required to access the hotel and to visit restaurants and bars, spa, gym & swimming pools, as well as you take part in events and meetings and for transfers.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Hammam
Massage
Steam room
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Minibar
Cable / satellite TV
Bidet
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Russian, Spanish and 7 more
Hotel links
Special Offer:Fidenza Village Package

Location

Full view
100Great for walkers
Grade: 100 out of 100
276Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
1204Reviews22Q+A100Room tips
Traveller rating
  • 564
  • 395
  • 153
  • 58
  • 34
Time of year
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Popular mentions
Will Thomas wrote a review 13 Jan
London, United Kingdom19 contributions22 helpful votes
When given the title of 5*, your expectations are always set high. However to stand out from all of the other 5* hotels is the real challenge in this industry. I can confidently say that in terms of customer service and quality of the room, this the best hotel I have stayed in in Europe. I couldn't have been more impressed. The room itself was massively spacious with a large lobby area (which is rare). The design and decor of the room really captures the Italian class and style. Customer service from the doorman to the bar tender to the phone operators was 10/10. Hotel facilities are great and i generally just a really nice environment to be in. Thank you, Westin Palace :) 100% WOULD RECOMMEND
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Date of stay: January 2022
Value
Cleanliness
Service
1 Helpful vote
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Response from Westin Palace, Owner at The Westin Palace
Responded 5 days ago
Dear William T, Thank you so much for sharing this wonderful feedback! We are delighted that you loved the design and comfort of our rooms: we put a lot of thought in how to make them feel contemporary while preserving classic Milanese elegance and it is very rewarding to see that they are appreciated. And we are touched by the praise you have extended to our staff. We do hope that we will be able to say thanks in person when your travels will bring you to Milan again. Stay well, Massimo De Venuto Director of Operations, The Westin Palace Milan
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Angelina S wrote a review 8 Jan
4 contributions3 helpful votes
My family and I cannot thank Riccardo Arnaldi and the entire Westin Palace Milan staff enough for the kindness and generosity shown to us this week while we were under isolation due to COVID-19. We spent two incredible weeks in Milan and Cervinia and were to stay at the Westin Palace Milan for one night before flying home. My family brought antigen tests with us from the US but upon a video chat with the doctor, realized they were expired and thus not valid. It was 6:30pm on New Year’s Eve and most testing sites were already closed for the long weekend. We were in a panic. Riccardo Arnaldi, Westin Milan’s Head Concierge came to our rescue as he not only found an open pharmacy, but pleaded with the pharmacist to stay open so we could test. Riccardo hailed us a taxi and we flew down the street. I immediately tested positive with only 12 hours before our flight was set to leave, causing great stress in our family as we were now stuck at our hotel for ten days for isolation and quarantine. What were we going to do? My husband further booked the room to ensure we had housing for our sudden extended stay. Riccardo again jumped into action, giving us his business card and WhatsApp phone number so we’d have direct connection with him, even while he was off work. He was able to keep us in our upgraded room to ensure the comfortability of my family of three as we were not allowed to leave for the duration of the isolation/quarantine. The hotel immediately brought us a huge stack of towels, toiletries, water bottles, coffee, and more to ensure we had all we needed. Anything else was just a phone call away. The room service food was fantastic. I highly recommend the veal cutlet. We also used the food delivery app, Deliveroo, for days on end (also highly recommend) and the front desk ensured our food was brought up to our room as soon as it arrived (calling to inform us each time for safety) without a hint of annoyance that they were our personal deliverymen three times a day. We sat in that room every day, bored but thankful it was not severe. The Westin Palace Milan staff were always asking how we were feeling each time they dropped off items and offering well wishes for a speedy recovery. Additionally, the rooms at the Westin Palace Milan are gorgeous, the downtown views are dreamy, and the beds are extremely comfortable. - it could be way worse! We were trying to stay positive. Fast forward to the day when my husband and daughter were done with quarantine and due to fly home without me (where our dog had been impatiently awaiting our arrival). Riccardo set an appointment for the hotel doctor to come in and test them. He was there at every moment to help my family. Without boring you with the details, flying requirements at the time necessitated either a negative antigen test or letter of recovery from a doctor. It was stressful to figure all this out in addition to managing US versus Italian isolation protocols. Riccardo again went out of his way, on his day off, to bring me an antigen test from his own personal stash at home as well as pizza and fruit from the grocery store, purchased with his own money. When I tell you this hotel is top-notch, I mean it! I’ve never been treated more kindly by a stranger and have used this time to reflect on my ability to pay it forward in the future. Riccardo is purely a good human and a reminder to all of us to be kind to one another. Thank you, Riccardo, and Westin Palace Milan!
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Date of stay: December 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from Westin Palace, Owner at The Westin Palace
Responded 1 week ago
Dear Angelina S, Thank you so much for all your very kind words of appreciation for our hotel and for the grace and patience with which you faced testing positive and having your travel plans so disrupted. If we were able to make things a little bit easier for you and your family and make you feel comfortable and looked after, we are very happy about it. Riccardo is indeed a very special, very caring person and he is delighted to know that he made such a difference during some difficult days. We hope all of you are well recovered and will remember only the nicest things about this visit. From all your friends at The Westin Palace, stay well and take care, Massimo De Venuto Director of Operations, The Westin Palace Milan
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Jason K wrote a review 3 Jan
London, United Kingdom13 contributions17 helpful votes
Amazing stay in the Westin palace . As soon as we arrived we got the warmest most friendly welcome from the Westin palace . The hotel was super clean , had super spacious rooms , kindest most helpful staff , and also a great location with a walking distance from the centre . Concierge especially Ricardo was great and so helpful to are family . From organising reservations in the most phenomenal restaurant, helping us plan are days in the city , guiding us to the best places to go and even being able to book last minute tickets in the san sero stadium for us . No task was to big . I would 10/10 recommend staying in the westin palace , and would also want to say a special thank you to all the staff especially Ricardo for all there help .
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Plan your days ahead so they are not wasted . And definitely ask Ricardo in concierge for help...
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Response from Westin Palace, Owner at The Westin Palace
Responded 1 week ago
Dear Jason K, It was a real pleasure to have you and your family staying with us and we are delighted that you felt right at home here, with Riccardo and team taking care of you and making sure you could make the most of your visit and experience the best Milan has to offer. We truly appreciate this great feedback and will share it with all our associates, we all hope that you will stay with us again one day! Be well, Massimo De Venuto Director of Operations, The Westin Palace Milan
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o2mpx wrote a review 1 Jan
San Diego207 contributions91 helpful votes
Roughly 15min walk to Central Train Station. Lobby has good meal options with a restaurant and lounge. Staff is friendly and responsive. Property is a bit older but well maintained. There is grocery and drug store but not a ton of options.
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Date of stay: December 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Westin Palace, Owner at The Westin Palace
Responded 1 week ago
Dear o2mpx, We are very glad that you enjoyed our hotel: while the building is indeed historic, guestroom and public areas were renovated very recently and combine classic style with Milanese contemporary design. There are plenty of restaurants, bars and food joints near the hotel, both heading toward the Corso Buenos Aires shopping area and toward the vibrant Porta Nuova District. Our front desk staff is always willing to share local insights and help explore. Thank you for sharing this review of your experience, we hope you will visit again! Be well, Massimo De Venuto Director of Operations, The Westin Palace Milan
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Europegoer wrote a review Dec 2021
New Jersey, USA27 contributions25 helpful votes
Superb service that started with check in. We were shown 4 different rooms to choose from as an upgrade as Marriott Gold members. An extra bed and luggage were delivered within minutes. Location is great, 20 minutes to the Duomo through a nice park, 15 minutes to both train stations, 10-12 euros via taxi to anywhere in the center. The building is beautiful and the rooms and amenities are well appointed. The front desk staff are extremely helpful with reservations and anything one might need. I especially want to thank Antonella and Moustafa for going above and beyond trying to resolve an issue with getting my Covid test results from the doctor that does the test at the hotel for 90 euros. Not sure I would recommend that service to anyone, although it may have been an isolated incident it was very frustrating. Other than that, I would definitely recommend The Westin Palace
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
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Response from Westin Palace, Owner at The Westin Palace
Responded 1 week ago
Dear Europegoer, Thank you so much for recommending our hotel to fellow travelers and for taking the time to share this great feedback on your stay experience. We are very glad that you loved our hotel and that you found our front desk associates, Antonella and Moustafa above all, friendly and helpful. Sorry about the issue with the Covid test service, we have been in contact with this test provider for some time now and feedback from customers has always been positive. We look forward to welcoming you back, should your travels bring you to Milan again! Stay well, Massimo De Venuto Director of Operations, The Westin Palace Milan
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PRICE RANGE
US$216 - US$592 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin palace, milan hotel milan, westin palace milan, westin milan, milan westin
LOCATION
ItalyLombardyMilanPorta Nuova / Zone 2
NUMBER OF ROOMS
231
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Frequently Asked Questions about The Westin Palace
Which popular attractions are close to The Westin Palace?
Nearby attractions include Giardini Pubblici Indro Montanelli (0.2 km), Monkey Cocktail Bar (0.4 km), and Porta Nuova (0.3 km).
What are some of the property amenities at The Westin Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Palace?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at The Westin Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Palace?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Palace?
Conveniently located restaurants include The Friends Pub Milano, Ta Bonu! Culurgiones Bar & Gourmet Sardo, and Nàpiz' Milano.
Are there opportunities to exercise at The Westin Palace?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does The Westin Palace have airport transportation?
Yes, The Westin Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.