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About
#90 of 461 hotels in Milan
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Step over the threshold of The Westin Palace Milan, and discover a charismatic and modern sanctuary that is an inherent feature of cosmopolitan Milan, eat well at signature Italian restaurant PanEVO, serving up traditional, regional cuisine in an intimate location or walk through the lobby to reach The Lounge Bar, the ideal backdrop for casual gatherings with an authentic salotto feel. Combining a renowned legacy for fine service and socializing, the hotel reflects the flourishing and dynamic evolution of the district. Staying at The Westin Palace Milan feels like arriving at a familiar residence. Supremely located in a progressive and vibrant Milanese neighborhood overlooking the impressive Piazza della Repubblica, the hotel is a natural place to meet, effortlessly blending perceptive, warm service and upscale living. Accomplished and spacious, it proves a popular choice for those seeking an enriched second home.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Car hire
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Minibar
Cable / satellite TV
Bidet
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English, French, Russian, Spanish and 5 more
Location
100Great for walkers
Grade: 100 out of 100
241Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
Contact
Piazza della Repubblica 20, 20124 Milan Italy
Name/address in local language
Getting there
RepubblicaMilan Metro2 min
TuratiMilan Metro7 min
Car HireSee all Milan car hire
1266Reviews24Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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+1
Was upgraded to room with steam room in it due to having Marriott Ambassador status. Steam room was a nice and unique touch to thw room, I've not seen in the past. Bellhop were helpfull and efficient, but front desk and staff working in breakfast area were not. Breakfast was good, but not great. The room the breakfast is in is gorgeous, but most of it is just breads. We got breakfast for free so can't comment on if it's worth the price. I don't think I'd stay here again if in the area. Toiletries in the room were great.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Westin Palace, Owner at The Westin Palace
Responded 5 days ago
Dear ee978, Thank you for these comments on the stay you had back in July of last year. We are glad that you enjoyed the benefits we offered through the Marriott Bonvoy Ambassador status and that the private steam room in the upgraded suite made things special, as did the Acqua di Parma toiletries. The buffet we offer at breakast has a very wide range: hot items, cold cuts, cheeses, vegetables, cereals as well as a great choice of breads and delicious pastries made in-house for which we receive many compliments. We are therefore sorry to know that you were not fully satisfied with it and with staff service. We appreciate your feedback, stay well Alessandra Pagano General Manager The Westin Palace, Milan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
This was our first trip to Milan and our accommodation at The Westin Palace Milan did not disappoint. The hotel is close to the Repubblica Metro which allowed us to get to most of the tourist spots fairly easily. The area felt safe and we were comfortable walking around throughout the day and night. Service was top notch and we would highly recommend the Westin Palace Milan. Check-in/Check-out: Very efficient and seamless. We had requested an early check-in and unfortunately our room was not ready. The front desk went above and beyond and were very accommodating in letting us use a room to freshen up. It was the little things that made our stay at the Westin Palace Milan so memorable. Housekeeping: Daily housekeeping and turn-down service were very thorough and efficient and did an amazing job keeping our Nespresso stocked with capsules and replenished our bottles of water. I had used the Bonvoy app to request toiletries or additional towels and housekeeping were very professional in meeting our requests. Breakfast: We opted for the buffet and there was excellent variety ranging from amazing pastries, hot food and cold cuts. Room: We were upgraded to a lovely suite which was amazing. The room has a nice palatial feel to it, lovely art deco, with wonderful bath amenities, lots of storage space and a hand steamer in lieu of an iron. The bar fridge was also stocked with drinks which were included in our room rate. …
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Westin Palace, Owner at The Westin Palace
Responded 14 Nov 2022
Dear Kevin, Thank you so much for sharing this detailed stay report: information is valuable to other travelers and to us at the hotel as well. We love hearing back from our guests and are delighted to know that you had a memorable stay and found the hospitality and facilities of our hotel to be excellent and fully satisfactory. We hope that your travels will bring you to Milan again one day and that we will have the pleasure of welcoming you back to our hotel. Stay well, Alessandra Pagano General Manager The Westin Palace, Milan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is the perfect spot to stay while in Milan. The concierge Riccardo is accommodating to all your needs. we had a fantastic guide for The Last Judgement tour. I highly recommend this hotel and be sure to use Riccardo. Very knowledgeable, and thoughtful.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Westin Palace, Owner at The Westin Palace
Responded 1 week ago
Dear 336adriennew, A big thank you for all the wonderful feedback you have shared on our hotel and on our Head Concierge Riccardo in particular. We are all delighted to know that he was so helpful in assisting with arrangements for your visit to Milan and that he made this stay a memorable one. We hope there we will have the pleasure of welcoming you back, should your travels bring you to our city again. Stay well! Alessandra Pagano General Manager The Westin Palace, Milan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had the pleasure of staying for a few days pre-christmas in December. Received excellent help with a package that was delivered over but was too big to fit in my suitcase. Riccardo the head concierge and team assisted me throughout the entire process even though I had to leave for another city and shipped the package back to my home country. Everything went well without any problems whatsoever, restaurant service was also amazing.
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Westin Palace, Owner at The Westin Palace
Responded 2 weeks ago
Dear Arden L, It’s been a pleasure to have you staying with us in the period leading up to Christmas and we are delighted to know that everything went well and that our Head Concierge Riccardo was of assistance in dealing with a package you were expecting. We are always here to help facilitate things for our guests! Thank you for choosing us for this Milan visit and for taking the time to share your experience through this review. Be well, Alessandra Pagano General Manager The Westin Palace, Milan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are large and comfortable. A bit worn out and outdated though. The hotel location is not very engaging but the metro station next door is very convenient. We were disappointed not being able to dine on premise as the restaurant was full with outside guest. A word of advance warning to book would have been nice. Staff was professional, courteous and efficient. Breakfast was very nice.
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Westin Palace, Owner at The Westin Palace
Responded 3 weeks ago
Dear Paddy_CH, We are sorry that you did not have the chance to dine at the hotel. While our summer terrace restaurant is very popular with guests and locals and can sell out, an alternative dining venue offering the same menu is available at our lovely Lounge Bar with its striking décor and atmosphere. It is great to know that you enjoyed your experience here and hope to see you back when your travels will bring you to Milan a next time. Be well, Alessandra Pagano General Manager The Westin Palace, Milan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is great, provides all comfort and services required from a five star hotel. Although I am usually more keen on modern designs, I found this hotel with its Christmas Eve decor fabulous, and even found much more warmness than I would have found elsewhere. It is well located and the staff was great, there’s nothing we could need they would not strive to do or bring. Also, I found the grand luxe room to be as advantageous as a suite. I will always remember this hotel as one of the most « comfy » and best I have been to (compared to other Marriott 5 stars, Marquis or JW). Of course, the breakfast room is not of the greatest layout (buffet is great but the European capitals and main cities layout makes it difficult to have more room for better seating. Room breakfast might be a better option for some who prefer different layouts. The room service staff is great and it never took time to have our meals. Just as in all Marriott hotels visited (aside of some restaurants sometimes), it was to American standards, and I felt comfortable without having to behave or dress up in ultra chic garment to feel well. What else would we want or need, when taking a few days leave? Thanks also to all reception staff. Although we did not talk much, I felt they were great: awesome looking near all these Christmas decors, simple and smiling. They have to know that is not always the case, and they can be proud of this: I visited many countries and overwhelming locations, so I can say that I really can compare. They deserve our congratulations for this Italian hospitality.…
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Westin Palace, Owner at The Westin Palace
Responded 3 weeks ago
Dear A-Soukeina, Thank you so much for choosing our hotel to spend this Christmastime in Milan and for taking the time to share this amazing feedback. It is really great to know that you had a brilliant time here and the warm and friendly atmosphere of our hotel made it the best place to be for the holidays. We are delighted to receive this wonderful praise from you and will share it with all the team. Should your travels bring you to Milan again, we look forward to welcoming you back! Stay well, Alessandra Pagano General Manager The Westin Palace, Milan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are currently staying at the Westin palace for 6 nights in a modern grand deluxe contemporary room, one of the largest hotel rooms we have ever stayed in Europe. Rooms are clean with lovely amenities. It is in a quiet central part of town and very easy to get around as the metro stop is right by the hotel, 2 stops and you by the Duomo. Reception and manager extremely friendly and helpful. Thank you for a wonderful stay, will def return to this hotel.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Westin Palace, Owner at The Westin Palace
Responded 3 weeks ago
Dear NikitaMizra01, On behalf of the entire hotel team, a big thank you for sharing this wonderful review of your stay experience with us. We are delighted that you had an enjoyable time here and that our staff offered a friendly service, they love taking care of our guests and will be very happy to know that they were of help. We hope to welcome you again the next time you will visit our city, stay well Alessandra Pagano General Manager The Westin Palace, Milan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As always The Westin palace in Milan remain the best hotel in the city! Our stay there is not over however I need to highlight an amazing person. Indeed, we went to the reception to ask for recommendations about restaurants nearby and Mary from the reception told us about Il tavolino Amazing restaurant with authentic Italian cuisine ! Thank you so much Mary for giving us amazing recommendations while managing many things at the same time !
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Westin Palace, Owner at The Westin Palace
Responded 3 weeks ago
Dear Gauthier, Thank you so much for choosing to stay with us again on this trip to Milan and for taking the time to share this great feedback. It is wonderful to know that you enjoyed your time here and that Mary was key in making sure that you had the best experience here in Milan. We hope to see you back at The Westin Palace if your travels bring you to Milan again, stay well Alessandra Pagano General Manager The Westin Palace, Milan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Today is a lucky day: I found a mail from Riccardo, the Head Concierge at Westin Palace Hotel in Milan, telling me that a pochette with all documents, credit card, home and car keys and Iphone has been found in the hotel. My bag had been stolen days before. Riccardo took the time to find me, and I got everything back. What a fantastic service. It is good to know that kindness and good people still exist, THANK YOU Riccardo 👏👏👏
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Westin Palace, Owner at The Westin Palace
Responded 22 Dec 2022
Dear Maria Paola L, We are very happy that our Head Concierge Riccardo located the pochette with your documents, credit cards and personal items, it is always quite bothersome to replace these things and it is great that he was able to reach out to you and return everything. Thank you so much for your lovely praise, we will convey it to him and he will be delighted to know that he has been of great help. Stay well, Alessandra Pagano General Manager The Westin Palace, Milan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a great experience. Rooms are very spacious and clean. Breakfast, dinner all tastes very nice. Service is great. Very friendly and your request is solved accurately. Special thanks to the concierge R. Arnaldi who helped me with tracking a large package, sent by a courier with may hick-ups. Grazie Mille.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Westin Palace, Owner at The Westin Palace
Responded 22 Dec 2022
Dear Jorien v, How wonderful to know that you found our hotel bellissimo and that you enjoyed so much our services and hospitality! We are very glad that Riccardo Arnaldi helped you in tracking a package and that our staff took good care of you, we will share your lovely praise with them. Thank you so much for taking the time to post this review, should you visit Milan again, we hope we will have the pleasure of welcoming you back to our hotel. Stay well, Alessandra Pagano General Manager The Westin Palace, Milan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$280 - US$432 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin palace, milan hotel milan, westin palace milan, westin milan, milan westin
LOCATION
ItalyLombardyMilanPorta Nuova / Zone 2
NUMBER OF ROOMS
231
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Claim Your ListingTHE WESTIN PALACE - UPDATED 2023 Hotel Reviews & Price Comparison (Milan, Italy) - Tripadvisor
Frequently Asked Questions about The Westin Palace
Which popular attractions are close to The Westin Palace?
Nearby attractions include Giardini Pubblici Indro Montanelli (0.2 km), Monkey Cocktail Bar (0.4 km), and Porta Nuova (0.3 km).
What are some of the property amenities at The Westin Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Palace?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at The Westin Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Palace?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Palace?
Conveniently located restaurants include Nàpiz' Milano, The Friends Pub Milano, and Tripburger.
Are there opportunities to exercise at The Westin Palace?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does The Westin Palace have airport transportation?
Yes, The Westin Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.