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Baglioni Hotel Carlton

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#41 of 431 Hotels in Milan
Certificate of Excellence
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1 room 2 adults 0 children
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Baglioni Hotel Carlton
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517 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Tokyo Prefecture, Japan
Reviewed 5 February 2017 via mobile

I stayed this hotel for the first time from my parents recommend. The location is close to many luxury stores which are a minute walk from YSL, Prada and Dolce&Gabbana. There is a nice coffee store(Princi Cafe) next to which I went for breakfast everyday. It's a small hotel, and staffs are very nice and helpful. Highly recommended and I...

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Helpful?
Thank Yukari1228
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear Yukari1228, Thank you so much for your lovely review! I was very pleased to read how well your stay was and how much you enjoyed the whole experience. Thank you for recommending us and we look forward to welcoming you back again and again, starting from February! Kind Regards, Lorenzo Soleri General Manager

Reviewed 17 January 2017 via mobile

I liked the room even thought I did not take a fancy one it was clean comfy well organized nice bathroom they all were super kind loved the forniture nice hotel even if u have a business meeting like I did

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Helpful?
Thank Lucia L
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear Lucia L, Thank you very much for your lovely review and for the great comfortable feeling of the Baglioni Hotel Carlton described in it. We look forward to welcoming you back in Milano! Kind Regards, Lorenzo Soleri General Manager

Reviewed 6 January 2017 via mobile

i would not recommend anyone who is looking for comfortable , quite and luxury place to chose this hotel . Furthermore , the interior design of the room was so depressing, the doors wouldn't close so easily, the mattress was not comfortable at all and the bed cover is not soft and comfy, the towels were smelly , there was...

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Helpful?
Thank fatma m
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear Fatma m, Thank you for taking the time to post a review of your stay at the Baglioni Hotel Carlton. I was concerned to read your feedback and please accept my apologies for the disruption caused as a result of some malfunctions with the room had. We have since addressed the issue with our Engineering and Housekeeping team to...

Toronto, Canada
Reviewed 5 January 2017

The Carlton Baglioni Milano experience was not only superlative in every sense: the experience itself caused us to re-think the way one approaches the hotel experience in general. The contemporary points-driven hyperventilated enthusiasm one finds at large chains is what one is used to - and it has its advantages and charms. The Baglioni experience stands a contrast to the...

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Helpful?
Thank DR_LAURENCE155019
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear DR_LAURENCE155019, I cannot tell you how delighted I am to read your great and review as I am very pleased that you enjoyed staying in our beautifully appointed hotel and experienced exceptional service throughout your visit. The Team will draw great satisfaction from your praise. We very much appreciate your kind words and recommendation, and look forward to welcoming...

Oadby
Reviewed 4 January 2017 via mobile

Booked this hotel for 2 nights in Milan, great central location. The breakfast is good, rooms are really nice, spacious and very cosy. We loved sitting in the lounge downstairs in the evenings. Special thanks go to Maurizio, who was AMAZING! His service was top notch, very friendly, funny and we had a good laugh. He provided excellent service, provided...

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Helpful?
Thank Maryam F
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear Maryam F., I read with great interest your comments about the overall feel of the hotel. We are proud of what we have created and to receive such praise and recommendation is most heartening. I am glad to hear that the team took such great care of you. It is important to us that you feel comfortable and we...

New Jersey
Reviewed 22 December 2016

My husband and I booked this hotel through Amex Platinum Travel. We stayed for 3 nights in the beginning of our trip and returned for one night before departing to home. On the first part of our trip we upgraded to a lovely room and were so impressed with the staff especially Karine and Lino at the front desk and...

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1Thank EllenNewJersey
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear EllenNewJersey, Thank you for sharing your comments on TripAdvisor following your stay at the Baglioni Hotel Carlton. I truly appreciate your thoughtful review which I have shared with all our Colleagues, who drew great satisfaction from it. We are indeed proud to have a wonderful Team who is passionate about extending warm, courteous and professional service to all our...

Switzerland
Reviewed 8 December 2016

A stay at The Baglioni Hotel Carlton was a great idea for a first time in marvelous Milano... The room has been recently refurbished so everything is well designed and in good condition. The Grand Deluxe room was spacious, bright in the purple-black shades. The bathroom has everything you could need except a bath and even Ortigia bathroom amenities (I...

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1Thank 5StarExperience
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear 5StarExperience, Thank you for posting a great review of your stay at the Baglioni Hotel Carlton. We are delighted that you enjoyed staying in our beautifully appointed room and we very much appreciate your kind comments and compliments, especially about the outstanding staff, who look forward to welcoming you on your next visit to the hotel for another Italian...

Philadelphia, Pennsylvania
Reviewed 14 November 2016

We had an "advanced payment, however with no refund for cancellation" special rate but had to cancel for personal reasons. Instead of keeping our fee, the hotel credited it from the initial entrance date in June until the end of 2016. As a result when we returned to Rome two months later our initial fee was happily and gracefully applied....

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Helpful?
Thank jfratto
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear jfratto, Thank you very much for your kind comments, I am so delighted to hear that you enjoyed your stay at the Baglioni Hotel Regina, and our wonderful location in the heart of Via Veneto. I am so pleased that you find our employees professional and flexible to most needs. We all look forward to welcoming you back to...

Reviewed 13 November 2016

During a trip from Switzerland to Italy and then France, this was my favourite hotel. It's not the newest or most modern, but the staff who work here have a tremendous old-world attention to detail and are just so lovely. Love the sparkling water bottle in your room? Tomorrow there will be two. Head out for a nightcap? Your bed...

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Helpful?
Thank Valerie J
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear Valerie J, Thank you very much for your generous and thoughtful comment on TripAdvisor following your recent stay with us. I sincerely appreciate your kind comments on our hotel which I look forward to sharing with our team who will be delighted to hear that they could be part in creating such a memorable stay. My colleagues and I...

Reviewed 9 November 2016 via mobile

A real 5* hotel. Lovely spacious rooms, excellent service. Our experience starting from checking in to checking out was great. Also a great location with a back door directly in the shopping streets of Milano. I will definitely stay here during my next Milano trip!!! Highly recommended!!!

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Helpful?
Thank George S
LorenzoSoleri, Direttore generale at Baglioni Hotel Carlton, responded to this review

Dear George S, Thank you for your fabulous review. Your very nice description of your stay is exactly what we aim to achieve, that is to say an exceptional and memorable visit, not only by taking advantage of our great product and perfect location, but also by delivering a professional, warm and friendly service. We hope your travels will bring...

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Staying in Centro Storico

Neighbourhood Profile
Centro Storico
The pulsating core of Milan is in Centro. Duomo Square is enclosed by the gothic cathedral, the historic icon of Milan. However, shopping is what draws most crowds to this area. The classy and versatile Galleria Vittorio Emanuele II with luxury boutiques and high quality restaurants will turn any shopping or lunch expedition into a royal experience. Head to the rooftop of the flagship La Rinascente to enjoy the view of the animated square with a panorama of the Duomo. The Corso Vittorio Emanuele II is the street for high-end shopping. Brands of all kinds and street artists attract the attention of all visitors; while at Via Santa Radegonda 16, Luini Panzerotti is a much appreciated street food shop providing unimaginable culinary experiences. If shopping takes its toll on you, consider visiting Castello Sforzesco, a 15th century castle housing several museums. Those looking to relax can go to Parco Sempione, where nature provides respite from the energy of this dynamic and international city.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Baglioni Hotel Carlton is a 5 star hotel in Milan, Italy perfect for both leisure and business trips. It is situated in the heart of Milan, at the crossroads of culture, fashion and design, in a highly prestigious position: it directly overlooks Via della Spiga, the most celebrated shopping street in the city. Via Montenapoleone, the cathedral and the famous La Scala theatre are situated a short distance away. The Baretto al Baglioni is one of the most famous restaurants in Milan and the perfect meeting place for the Italian and international Jet Set. A renowned place of refreshment for those working in Milan, Caffé Baglioni, is ideal for small work meetings and major encounters. ... more   less 

Additional Information about Baglioni Hotel Carlton

Address: Via Senato 5, 20121 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Price Range: €279 - €1,190 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baglioni Hotel Carlton 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Carlton Hotel Milan
Hotel Style:
#5 Romantic Hotel in Milan
#14 Spa Hotel in Milan
#16 Family Hotel in Milan
#17 Business Hotel in Milan
#35 Luxury Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Baglioni Hotel Carlton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I highly recommend a junior suite: space with the utmost comfort.”
840gabrielh, 19 Oct 2016 | Read review
“ask for an upgrade and the rooms not facing the main street”
love4traveling7, 12 Oct 2016 | Read review
“facing the quiet side of the hotel is best”
ctyankee20, 8 Oct 2016 | Read review
“Get the back facing rooms if you don't want to hear street noise.”
marigo13, 18 Sep 2016 | Read review
“Ask for a room with less street noise, not that bad, but doesn't hurt to ask.”
DaleB89, 8 Sep 2016 | Read review
5 of 5