Maison Milano | UNA Esperienze
Via Mazzini 4, 20123 Milan Italy
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About
#31 of 461 hotels in Milan
Location
Cleanliness
Service
Value
Your address in Milan a few steps from the Duomo. Maison Milano | UNA Esperienze is in a prestigious and historical building faithfully restored. The interior furnishing is in light and elegant colours and includes pieces of international design. It features 27 rooms 5 of which are Junior suites, and one is a Suite. At the top floor a penthouse with a splendid view of the city.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Parking
Wifi
Breakfast in the room
Complimentary Instant Coffee
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, French, Russian, Spanish and 3 more
Location
100Great for walkers
Grade: 100 out of 100
488Restaurantswithin 0.5 km
280Attractionswithin 0.5 km
Contact
Via Mazzini 4, 20123 Milan Italy
Name/address in local language
Getting there
DuomoMilan Metro1 min
CordusioMilan Metro4 min
Car HireSee all Milan car hire
1233Reviews47Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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MCH wrote a review Dec 2022
Overall really solid hotel right at the Duomo: location can not be beat. The lobby was surprisingly small and ugly-- definitely not judging the hotel solely on lobby but it was not the best first impression. The rooms were large for European standards. Super stylish and ours had a little balcony overlooking the street which was really nice. We had a bottle of wine waiting for us in room on arrival which was great! Rooms were very clean, though as I write this I remember when we first entered the room it had an overwhelming fabreeze-y smell that was headache-inducing. Got used to it or it faded after a day. Did not try breakfast.
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Date of stay: November 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
At the beginning the staff was incredible. But on the first evening we complained that it's very cold in the room, and the reception guy excused it by "the new electricy low " we tried to explain that there is something wrong with the heating system and it doesn't properly work, so instead of checking the issue we got an extra blanket. On the second evening we complained again, and he reassured that he raised the temperature. At 1 am with two blankets and multiple layers of clothes we complained again that there is a problem. The reception guy sent us another two blankets and offered to transfer us for another hotel, 7 min away! When we refused because no one wanted to pack in the middle of the night and move to a another location, he suggested that we would email the hotel management. The heating system was fixed only the next day! Meaning that we spend two days in a freezing room when it's 0 degrees outside. And up till now, we didn't hear a word from the management nor an apology. This is not what we paid for! This is not a 4-star hotel service, and you need to be ashamed of yourself taking high rates and not even provide a basic facility such as heat in the room.…
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Date of stay: December 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent location, just few minutes from the Duomo. Small cute hotel, very clean, . pleasant vibe. We skipped breakfast at the hotel, and had one in a close by bakery. Stuff is very kind. The room was lovely and clean.Shower room convenient and pampering
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Date of stay: November 2022Trip type: Travelled on business
Value
Rooms
Service
Room Tip: the room in 7th floor is special
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Such a luxurious hotel at a very affordable price. Perfectly located near the Duomo. Close to everything. Room size was very comfortable, the bed was perfect and a very large luxury bathroom with both a shower and bathtub. The concierge Carlo was extremely knowledgeable and helpful. The hotel manager Silvia was exceptional. When in Milan you should definitely stay here. Thanks you to the great staff!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Absolute perfection location and the rooms are quite big compare to European standards. The staff in the entrance was great and helpful at anytime of the day and night. Everything was clean and the toilet / bidet separate from the sinks. Loved it!
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: Use google maps to find the hotel. Not a massive sign outside
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our travel agent booked this hotel and I figured that since the TripAdvisor score was pretty good, that this would be a good option. We were pretty disappointed. It's hard to deny how good the location is to the sites are as you are one block away from the Duomo and the other side of the piazza from the Vittorio Emmanuelle. The lobby is not impressive (which is fine) but the room wasn't either. It is modern-ish but lacking in charm or style. The walls were pretty marked up and the carpet had stains on it in addition to the wear and tear of a hotel carpet. Milan was hot when we were there. The A/C was marginal with the bathroom door open--we closed the bathroom door to keep the air conditioning in the bedroom but then the bathroom would become quite hot. The noise from the street trolleys could be heard from our bedroom. The staff was generally genial and accommodating.…
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Trade off any potential of a view of the street for a quieter side of the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Absolutely loved my night at Maison Milan. The room was incredible, every little detail was thought of. It was clean, spacious and very comfortable. The location is fantastic 1 minute walk to the Duomo, 25 mins to Navigili district and 25 mins to the fashion area. Staff were wonderful. Couldn’t recommend this hotel more.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded 18 Sep 2022
Dear Eliza, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked one night in Milan at beginning and end of stay, This is a solid great 3 star hotel. And the location makes it a 4 star.Lobby is nothing and hallways a bit dated and in bad shape but the room was very very spacious and bed was incredibly comfortable AC made the room very comfortable location cannot be beat-it’s right around the corner of the Duomo so very worth staying here we paid $400 cdn which was probably too much for this hotel, but we couldnt find cheaper in this area -I wouldn’t pay more in Milan as you really walk all day and end up in your hotel to sleep -and u pay for location which I don’t mind-but also cleanliness was quite decent. Bathroom was huge. Hotels staff helpful but there r no services to speak of. We stayed only one night in both ends so it was perfect for our need.…
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded 30 Jul 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The bathroom was very large with updated fixtures and a large shower. The room itself had a strange layout. The main room had brown carpeting with large stains. The room itself could use a little TLC in terms of paint, carpet cleaning, and updates. The hotel was located one minute from the Piazza del Duomo and the Metro. It is located on a busy street and we dealt with loud noises and bright lights shining into our room. The lobby was very small and only had one person working at a time. The hotel clerk was able to provide some restaurant recommendations for us and provided information regarding city activities and attractions. This hotel definitely worked fine for our trip since we didn’t spend much time in the room itself, but didn’t offer much in terms of amenities.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The location of this hotel is fantastic. Not really much of a lobby, but that’s not a big deal. We were thrilled when we arrived this morning that our room was ready early, since we flew overnight to get here. The gentleman who checked us in was wonderful, and gave us a recommendation for an amazing pizza place. Upon opening the door to our room we were speechless. THE MOST disgustingly dirty carpet I’ve ever seen, ANYWHERE. And it doesn’t look like the walls have been painted in twenty years. If we weren’t so exhausted we would have run for the hills, but instead we were just grateful that we both brought slippers because there is NO WAY we are walking barefoot in this disgusting room. The A/C in the room and the hot water in the shower is great. The loud vibration every time the underground train passes below, not so great. We are on the fourth floor so I can only imagine how bad the train vibration must be on the lower floors. It’s going to be fun trying to sleep tonight. Needless to say, we are happy we are only here for two nights. And there is no way we will ever stay here again.…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded 2 Jul 2022
Dear Diane, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$263 - US$396 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
una maison milano hotel milan
LOCATION
ItalyLombardyMilanCentro Storico
NUMBER OF ROOMS
27
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Claim Your ListingMAISON MILANO | UNA ESPERIENZE - UPDATED 2022 Reviews
Frequently Asked Questions about Maison Milano | UNA Esperienze
Which popular attractions are close to Maison Milano | UNA Esperienze?
Nearby attractions include Duomo di Milano (0.2 km), Piazza del Duomo (0.2 km), and Galleria Vittorio Emanuele II (0.3 km).
What are some of the property amenities at Maison Milano | UNA Esperienze?
Some of the more popular amenities offered include free wifi, a lounge, and room service.
Which room amenities are available at Maison Milano | UNA Esperienze?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maison Milano | UNA Esperienze?
Guests can enjoy a lounge and free instant coffee during their stay.
Is parking available at Maison Milano | UNA Esperienze?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Maison Milano | UNA Esperienze?
Conveniently located restaurants include Cesarino, Yokohama Flavour Journey Cuisine, and Piz.
Is Maison Milano | UNA Esperienze located near the city centre?
Yes, it is 0.2 km away from the centre of Milan.
Are any cleaning services offered at Maison Milano | UNA Esperienze?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Maison Milano | UNA Esperienze?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Filipino.
Are there any historical sites close to Maison Milano | UNA Esperienze?
Many travellers enjoy visiting Il Cenacolo (1.4 km), Castello Sforzesco (1.1 km), and Abbazia di Chiaravalle (6.3 km).
Is Maison Milano | UNA Esperienze accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.