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Palace Hotel

Traveller (480)
360
Panoramas (11)
Room & Suite (378)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Majestic and prestigious, the Palace Hotel faces the lakefront and perfectly combines the Liberty style of its main building "Plinius" with the classic lines of the "Pianella" wing; two styles, yet one soul defining the Palace and its history, making this property unique. The hotel features 94 rooms - the majority of which completely renovated - and common areas where the elegant atmosphere of the art deco blends with the modern facilities of the highest standards.
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Breakfast included
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Park View
Safe
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
173Restaurantswithin 0.5 km
34Attractionswithin 0.5 km
1,007Reviews
826Photos
31Q+A
100Room tips
Traveller rating
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Popular mentions
room is great but feels like it would need soon a renovation job. wood furniture and rugs are starting to show heavy ware. Not sure how the word "Palace" is relevant anymore. Unless you are ok with leftover broom and cleaning materials spread over the hallways, some 1970s
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Response from GM_PAL_HBE, General Manager at Palace Hotel
Responded 21 Jul 2018
Dear guest, Thank you for your review. Apologies if we were unable to meet your expectations. We normally pride ourselves on the excellent comments we receive about our hotel, especially for breakfast. Every 4-star hotels have set times for the breakfast service. Should guests arrive later than the closing time, we happily accomodate them at the bar and provide a full breakfast. I am happy to announce that the wing of the hotel you stayed in will be completely renovated this coming winter, bringing the total count to 94 new rooms. I hope to have the opportunity to welcome you back to the Palace in the future. Next time I am confident that we will exceed your expectations! Kind regards. Robert Webber GM
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Rooms have just been upgraded everything was so clean fresh & new. The reason i’m Only giving 4 stars is NO POOL & water pressure in showers is very low. I have long hair & decided I would not be able to wash as pressure is so low
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What a wonderful hotel and location. Central to everything. The staff were most welcoming and accommodated our every request. The rooms were excellent in standard and facilities. Very comfortable and very well maintained. Unfortunately we had no view of the lake, but this
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Response from GM_PAL_HBE, General Manager at Palace Hotel
Responded 6 Aug 2018
Dear Geoff G, thank you for posting a review! We are delighted to know you enjoyed your recent stay with us at the Palace Hotel. Your positive feedback is greatly appreciated. Thank you for highlighting our great service and excellent breakfast. I will gladly share your thoughts with my cherished team! Looking forward to your next visit! Kindest regards, Robert Webber GM
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+3
I must preface my review with the information that it was my travel companion's last minute decision to stay at this hotel and that he picked it based on the average TripAdvisor review + the cost + its location near the lake front and without much comparison research. And the
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Stayed for two nights in late November with friends. Views of the lake from our window/balcony were spectacular. Older hotel but well maintained. The breakfast provided could offer more choices for a luxury hotel. Great location in the small town of Como - close to restaurants,
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
View to the lake
Professional photo exclusively commissioned by TripAdvisorPalace Hotel
The Lake View Room with Balcony at the Palace Hotel
Professional photo exclusively commissioned by TripAdvisorPalace Hotel
The Junior Suite at the Palace Hotel
Vista do apartamento
Professional photo exclusively commissioned by TripAdvisorPalace Hotel
The Lake View Room with Balcony at the Palace Hotel
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12345675
When is check out time
Yes we confirm check out time is 11.00 am Check in is 2.00 pm Palace Hotel
0 votes
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Dear Sir/madam, there are no sunbathing facilities at the hotel. Our concierge will gladly indicate two nearby pools/beaches where you can bath and sunbath. Hope to see you soon! Kind regards Palace Hotel
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Yes. About 500 metres. Also near Bus Station
1 vote
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Dear Noreen, if the airport is Milan Malpensa (MXP) we can suggest the train as the station is just 200 meters from the hotel. Travel time is 1 hour 15 minutes. Bear in mind that you must switch trains in the station of Saronno. This could be hectic with children and luggage. With a driver (that the hotel can arrange), travel time is 45 minutes and obviously more comfortable. The rate is proportionally higher by car. Please send us a mail with full flight details on our "info" address if interested in arranging a driver. We will send you a quotation. Kind regards, Palace Hotel
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"Pay extra for a balcony."
"request a lake view.."
"Front facing to get view of the Lake although back rooms look out onto a nice square lined with trees"
"The Pianella wing is the more economic wing, but very clean and quiet"
"Always opt for a lake view room - more expensive but definitely worth it."
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PRICE RANGE
US$128 - US$352 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palace hotel como
LOCATION
ItalyLombardyLake ComoComo
NUMBER OF ROOMS
94
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