We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palace Hotel

Traveller (480)
360
Panoramas (11)
Room & Suite (378)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Majestic and prestigious, the Palace Hotel faces the lakefront and perfectly combines the Liberty style of its main building "Plinius" with the classic lines of the "Pianella" wing; two styles, yet one soul defining the Palace and its history, making this property unique. The hotel features 94 rooms - the majority of which completely renovated - and common areas where the elegant atmosphere of the art deco blends with the modern facilities of the highest standards.
Read more
Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Breakfast included
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Show more
Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Park View
Safe
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
173Restaurantswithin 0.5 km
34Attractionswithin 0.5 km
1,007Reviews
826Photos
31Q+A
100Room tips
Traveller rating
  • 359
  • 399
  • 159
  • 57
  • 33
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Lovely visit to Lake Como - wonderful accommodations, elegant old world charm beautiful and excellent buffet breakfast. We were traveling by train, so needed to stay not too far from station. Took ferry boat to Varenna and Bellagio. Wonderful and beautiful hotel - would stay
Read more
Response from GM_PAL_HBE, General Manager at Palace Hotel
Responded 10 Feb 2019
Dear Rosemarie D, thank you for posting a review! We are delighted to know you enjoyed your recent stay with us at the Palace Hotel. Your positive feedback is greatly appreciated. Thank you for highlighting our excellent buffet breakfast! We hope to welcome you back in the future! Kind regards, Robert Webber GM
Read more
+22
The service at the front desk was attentive and friendly. The room was clean and of a nice size: the best was however the unobstructed view of the idyllic Lake Como. The changing moods over and over the lake have always captivated us again and made the TV obsolete. The room
Read more
Response from GM_PAL_HBE, General Manager at Palace Hotel
Responded 5 Feb 2019
Dear Burgwin, thank you for posting a review. We are very pleased to know that you enjoyed your stay with us at the Palace Hotel and had the opportunity to experience our beautiful lake-view rooms. Thank you for highlighting our attentive and friendly service. Apologies if you did not completely appreciate our breakfast. We normally pride ourselves on the excellent comments we receive regarding our rich breakfast. Nevertheless we cherish your precious comments and will use them to improve our quality and range of products. We hope to welcome you back in the future. Kindest regards, Robert Webber - GM
Read more
I spent five nights with my wife Palace Hotel. We had mixed experiences: Negative: I booked this hotel BECAUSE it was an Expedia VIP hotel, but I got no benefits. I asked but got none. I emailed Expedia and still got none. The bed was very uncomfortable and really affects
Read more
Response from GM_PAL_HBE, General Manager at Palace Hotel
Responded 31 Jan 2019
Dear mZoomout, thank you for posting a review. We are pleased to read that your overall stay was pleasant and our team delivered friendly service. Thank you for highlighting our unbeatable location. Apologies if you did not perceive the benefits we reserved for you as an Expedia VIP guest. Your lake view room was on our highest floor and was the very best available. An upgrade was not possible due to unavailability of a superior category of room. We also reserved you a special 15% discount at our restaurant, l'Antica Darsena. We hope to welcome you back in the future! Kindest regards, Robert Webber GM
Read more
I had a lakefront room booked as a surprise for my niece who I was showing around Europe. At check-in we were upgraded to a lakefront suite. The room was ginormous with a entryway the size of most rooms. The bathroom was equally huge and the room was beautiful. We were
Read more
Response from GM_PAL_HBE, General Manager at Palace Hotel
Responded 16 Jan 2019
Dear Karbop1, thank you for posting a review! We are delighted to know you enjoyed your recent stay with us at the Palace Hotel in one of our renovated junior suites. Your positive feedback is greatly appreciated. Thank you for highlighting the friendly staff and great breakfast! Looking forward to your next visit. Kind regards, Robert Webber GM
Read more
Spent a week there in October. Fabulous location, overlooking the lake. It is close to great shopping, restaurants, sights to see. The hotel is very nice, but our room, while nice with a lake view, was VERY tiny. The King bed took up the whole room! The breakfast was very
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
View to the lake
Professional photo exclusively commissioned by TripAdvisorPalace Hotel
The Lake View Room with Balcony at the Palace Hotel
Professional photo exclusively commissioned by TripAdvisorPalace Hotel
The Junior Suite at the Palace Hotel
Vista do apartamento
Professional photo exclusively commissioned by TripAdvisorPalace Hotel
The Lake View Room with Balcony at the Palace Hotel
PreviousNext
12345675
When is check out time
Yes we confirm check out time is 11.00 am Check in is 2.00 pm Palace Hotel
0 votes
Show all answers
Dear Sir/madam, there are no sunbathing facilities at the hotel. Our concierge will gladly indicate two nearby pools/beaches where you can bath and sunbath. Hope to see you soon! Kind regards Palace Hotel
0 votes
Show all answers
Yes. About 500 metres. Also near Bus Station
1 vote
Show all answers
Dear Noreen, if the airport is Milan Malpensa (MXP) we can suggest the train as the station is just 200 meters from the hotel. Travel time is 1 hour 15 minutes. Bear in mind that you must switch trains in the station of Saronno. This could be hectic with children and luggage. With a driver (that the hotel can arrange), travel time is 45 minutes and obviously more comfortable. The rate is proportionally higher by car. Please send us a mail with full flight details on our "info" address if interested in arranging a driver. We will send you a quotation. Kind regards, Palace Hotel
0 votes
Show all answers
PreviousNext
1234567
"Pay extra for a balcony."
"request a lake view.."
"Front facing to get view of the Lake although back rooms look out onto a nice square lined with trees"
"The Pianella wing is the more economic wing, but very clean and quiet"
"Always opt for a lake view room - more expensive but definitely worth it."
PreviousNext
12345620
PRICE RANGE
US$128 - US$352 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palace hotel como
LOCATION
ItalyLombardyLake ComoComo
NUMBER OF ROOMS
94
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing