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B&B San Lorenzo

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Via Gombito 4, 24129 Bergamo Italy
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Room & Suite (32)
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About

#2 of 226 B&Bs / Inns in Bergamo
Location
Cleanliness
Service
Value
Travellers' Choice
A romantic dream in the heart of Bergamo Alta. Our Bed and Breakfast is located in the heart of the ancient town adjacent to Old Town Square and at the foot of the Tower of Gombito, the B&B San Lorenzo and embedded in historic charm surrounding the medieval stronghold of Citta Alta. The B&B and furnished with love and care to make sure all the services and activities to Bergamo a "dream"
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Complimentary tea
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, Italian
155Reviews3Q+A23Room tips
Traveller rating
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Popular mentions
Tomas Slovak wrote a review Sep 2020
Brno, Czech Republic1 contribution1 helpful vote
Great friendly hoste. Even though we had to stay only for a night the lady was keen to show us everything there is in the city. Because of the situation of coronavirus there was no breakfast in the house but she still managed to provide us the breakfast elsewhere. Everything was super clean and beatiful. The apartman is also situated right in the centre of the city.. What else do you want? Definitely staying here the next time.
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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kristinjk wrote a review Jan 2020
Venice, Florida119 contributions122 helpful votes
The B and B is in a very good position in Bergamo. It is very clean and pleasantly decorated. The breakfast was very nice with a good selection. The B and B is run by Giovanna and her son, Lorenzo who handles emails. Communication was with Lorenzo was excellent prior to our arrival. Lorenzo picked us up at the airport for a very good price of 90 euros. The issues were numerous for a two day stay. We very long in advance booked in February for September 29 and 30th specifically La Fille Du Regiment room. When we arrived, we were given the wrong room, L’Elisir d’Amore, with no explanation or notification. Were they hoping we would not notice? There was a problem with the air conditioning right away when we arrived. It was only 10 minutes after Lorenzo dropped us at the B and B ,so I sent a WhatsApp message to him. He did not reply we know he was very busy with school at the time, but we found Giovanna who helped with the air conditioning issue. We inquired about why we were not given the room we booked and she said they overbooked the B and B. They had to turn a reservation away. It was more about the inconvenience to them than it was for us. And we should have been notified instead of having to ask. She said something about a discount for the mistake which we never did receive. At check out it was really stressful. Giovanna was quite insistent we were not supposed to check out until the following day. We had months ago changed the reservation to start and end one day earlier. They didn’t record this properly and Giovanna was flustered and we were made to feel she did not believe us. She said it’s only her son Lorenzo who handles the emails and she asked us show her proof of the emails between me and Lorenzo about the date change. I showed her and she said “I don’t know my son handles it” At this point we needed a taxi for our prearranged flight and time was getting short. Giovanna was distracted by an early arrival, but we were stressed out needing a taxi for our pre reserved train to Turin. She then asked us to pay in cash instead of our preferred method of our Visa card. We did not have enough euros to pay in cash and were told “of course we could pay with credit card” by Lorenzo earlier. Giovanna was visibly annoyed at us and told us to go to the bank machine. We said no we had no time and were worried we would miss our train because of the mistakes which were not ours and the early arrival of a guest wanting to drop luggage. It left us feeling poorly and the mistakes were not ours. Lorenzo did ultimately apologize and tried to clarify the issues. But as a guest, especially one who books so far in advance and confirms everything, it is a disappointment. Giovanna is pleasant and serves a lovely breakfast as I said. But the issues and being made to feel like we were wrong made us uncomfortable. We never did get the discount for the room mistake especially since we paid with our Visa. The rooms are not so inexpensive that insisting on cash should occur IMO. I’ve heard of cash discounts in properties but that wasn’t the case here. Probably this was unusual, our issues but it was our experience and everything I stated is accurate. I hope Lorenzo is not angered by my honesty when he reads this but I use TripAdvisor and rely on honest reviews both good and bad and in between so I feel I must share our true experience. Bergamo is a very pretty charming city.
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Date of stay: September 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from sanlorenzobnb B, Proprietario at B&B San Lorenzo
Responded 25 Jan 2020
Questa recensione si merita poche parole. Allora in primo luogo è assolutamente vero, abbiamo avuto un problema con il nuovo software per la gestione delle prenotazioni, che ci ha creato alcune sovrapposizioni e ce ne siamo accorti in ritardo. Infatti appena ce ne siamo resi conto abbiamo immediatamente chiesto scusa e fatto un notevole sconto sul prezzo complessivo del soggiorno. Detto questo, per quanto riguarda l'aria condizionata, è stato decisamente frustrante. Diamo sempre due numeri a disposizione per contattarci poiché almeno uno dei due è sempre disponibile. I signori, ancora arrabbiati per il disguido delle camere, mi hanno contattato un'infinità di volte nonostante gli avessi specificato che sarei stato impegnato con la stesura della tesi, quando avrebbero potuto chiamare l'altro numero in qualunque momento. Tutto il drammatico problema dell'aria condizionata era semplicemente dovuto al fatto che stavano selezionando la modalità sbagliata. Infatti è bastato passare da "fan" a "cooling" per avviare la magia. In pratica siamo dovuti accorrere per pigiare un pulsante sul telecomandino. Ma ok. Per quanto riguarda il pagamento c'è stato un grosso enorme fraintendimento. Noi chiediamo sempre la cortesia di pagare in contanti la parte relativa alle tasse di soggiorno, per non dover pagare commissioni almeno sulle tasse di soggiorni. I signori, probabilmente ancora infastiditi non hanno voluto saperne. La maggior parte dei nostri ospiti paga infatti con carta di credito e per noi è una prassi consolidata, la richiesta di pagare il prezzo complessivo del soggiorni in contanti è infatti per noi una cosa assurda, lavorando con persone da tutto il mondo. La cosa non è assolutamente andata così per le lunghe come descritto. C'è semplicemente stato un arrivo anticipato che ha richiesto qualche minuto del loro tempo. Gli ospiti non sono stati assolutamente trattenuti per richieste di pagamento in contanti o altre assurdità, l'unico problema è stato causato dal nuovo software gestionale che, oltre ad attribuire una stanza diversa, aveva modificato le date del soggiorno, aggiungendo una notte.
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Susan R wrote a review Jan 2020
Westchester15 contributions10 helpful votes
We loved our stay at B&B San Lorenzo. Giovanna is a kind and gracious host who made us feel as we were staying in her own home. Breakfast was delicious! Our room with modern en suite bath was comfortable, spotless and quiet with a view of the cobblestone street below. You are steps from the Piazza Vecchio, shopping, the funicolare to Citta Basso and great restaurants. Highly recommend.
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Date of stay: January 2020
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: 3 rooms are all beautiful. Note that there are stairs up to the flat/no elevator.
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1 Helpful vote
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Response from sanlorenzobnb B, Proprietario at B&B San Lorenzo
Responded 17 Jan 2020
Grazie mille per le splendide parole! è stato veramente un piacere avervi ospitati al nostro B&B. Siamo veramente contenti che il soggiorno sia stato di vostro gradimento e ci auguriamo di potervi incontrare di nuovo :) Con affetto la famiglia del B&B San Lorenzo
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staffordfoodie wrote a review Nov 2019
Stafford, United Kingdom19 contributions5 helpful votes
Just returned from celebrating 30th birthday in Italy. San Lorenzo was our first port of call and what a great start. The B&B is accessed through a big gate/door that opens into a courtyard (picture included as we walked past twice!). It is very nice inside with lots of homely touches, like nightlights in plugs to save switching on glaring bright lights in the dark. Room had plenty of space and the bed was super comfy! It was nice to hear the bells ringing in the morning - might wake a light sleeper! The host Giovanna is lovely and very helpful, especially when an idiot like me leaves antibiotics on the plane! She showed me to the pharmacy and translated! Absolute lifesaver. If you want a beautiful room, right in the middle of Citta Alta, in walking distance of pretty much everything with a fabulous host - book B&B San Lorenzo now. Thank you so much for our stay!
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Date of stay: November 2019
1 Helpful vote
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Response from sanlorenzobnb B, Proprietario at B&B San Lorenzo
Responded 11 Nov 2019
Grazie mille per le splendide parole! è stato veramente un piacere avervi ospitati al nostro B&B. Siamo veramente contenti che il soggiorno sia stato di vostro gradimento e ci auguriamo di potervi incontrare di nuovo :) Con affetto la famiglia del B&B San Lorenzo
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Susan D wrote a review Oct 2019
Afandou, Greece29 contributions7 helpful votes
B and B San Lorenzo is 100% charming. The attention to detail and care is wonderful. It has been a real pleasure to stay here in Bergamo Alta. The position is perfect for visiting restaurants and site seeing. Although in the centre of this beautiful ancient village in B and B Sans Lorenzo it is always peaceful. When visiting again I would DEFINITELY stay here. Thank you
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Date of stay: October 2019
1 Helpful vote
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Response from sanlorenzobnb B, Proprietario at B&B San Lorenzo
Responded 9 Oct 2019
Grazie mille per le splendide parole! è stato veramente un piacere avervi ospitati al nostro B&B. Siamo veramente contenti che il soggiorno sia stato di vostro gradimento e ci auguriamo di potervi incontrare di nuovo :) Con affetto la famiglia del B&B San Lorenzo
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PRICE RANGE
US$103 - US$147 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLombardyProvince of BergamoBergamo
NUMBER OF ROOMS
3
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Frequently Asked Questions about B&B San Lorenzo
Which popular attractions are close to B&B San Lorenzo?
Nearby attractions include La Città Alta (0.06 km), Basilica di Santa Maria Maggiore (0.09 km), and Piazza Vecchia (0.04 km).
What are some of the property amenities at B&B San Lorenzo?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at B&B San Lorenzo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at B&B San Lorenzo?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at B&B San Lorenzo?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to B&B San Lorenzo?
Conveniently located restaurants include La Tana, Goss Quality Burger, and Polentone Citta Alta.
Are pets allowed at B&B San Lorenzo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at B&B San Lorenzo?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to B&B San Lorenzo?
Many travellers enjoy visiting La Città Alta (0.06 km), Basilica di Santa Maria Maggiore (0.09 km), and Mura Venete (0.3 km).
Does B&B San Lorenzo have any great views?
Yes, guests often enjoy the city view available here.