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Best Western Hotel Cappello D'Oro

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Viale Papa Giovanni XXIII 12, 24121 Bergamo Italy
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (392)
Dining (60)
Room & Suite (60)
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A note from Best Western Hotel Cappello D'Oro
Updated 03/06/21

About

#10 of 32 hotels in Bergamo
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
The BEST WESTERN Hotel Cappello D'Oro is committed to combining the charm of traditional hospitality with modern comforts and efficiency, providing the ideal environment for cultural tourism and business requirements, in Bergamo city centre. The four-star accommodation delights guests with the quality of its rooms, the welcoming approach of its staff and the hotel's enviable position.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Wifi
Sauna
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Hair dryer
Soundproof rooms
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Classic
Languages Spoken
English, French, Spanish, Italian
1010Reviews5Q+A79Room tips
Traveller rating
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Popular mentions
EllenChr wrote a review Jul 2021
Oslo, Norway2164 contributions504 helpful votes
Location is amazing. Just 5-10 min by foot from the train station and 10-12 min from the funicolare. The hotell is modern and the rooms have all you need. The bed was comfortable, the bathroom modern with a spacious showerroom, there’s a minibar and coffe/tea facilities. A lot of point for charging electronic devices and good lighting. The staff was very attentive and friendly. We had booked an upgraded room so we also had a balcony towards the back with sunbeds. Wonderful for the evening as well as for an hour or two in the sun during the day. Shops and restaurants are all around
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Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
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Fearless527816 wrote a review Oct 2020
4 contributions4 helpful votes
We pre booked non-refundable room before Covid hit. We then asked to change dates to the following year and offered to pay any difference in price that might occur. They refused but offered a special discount if we rebooked for next year. The special discount was 8% off??????? Seriously disgusted. We will never stay in any of their hotels again regardless of the city we choose!!!!
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Date of stay: October 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Best Western Premier Cappello D'Oro, Owner at Best Western Hotel Cappello D'Oro
Responded 16 Oct 2020
Dear guest, thanks for taking the time to share your review with us. On behalf of the entire time I would like to apologize for not exceeding your expectations. We are trying to do our best to face this difficult period that we are all facing but as you can imagine is not easy for us so we really appreciate every feedback because this will help us improve. We would really appreciate if you can send us an email about this so we can address this directly. We remain at disposal and hope you consider staying with us again in the future. Our kindest regards Cristina Customer Service
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Alison C wrote a review Dec 2019
Timperley, United Kingdom3 contributions11 helpful votes
Excellent weekend break. Hotel staff friendly and helpful. Great location, rooms and breakfast. Highly recommend. Very picturesque area, plenty to see and do, the old town is beautiful with lovely views.
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Review collected in partnership with Best Western
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
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Response from BWCappellodOro, Guest Relations Manager at Best Western Hotel Cappello D'Oro
Responded 15 Dec 2019
Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service
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orly c wrote a review Dec 2019
Copenhagen, Denmark210 contributions82 helpful votes
Everything was fine, new and well appointed hotel, well kept, clean, good standard and friendly staff. Super location, just 15 minutes from the airport and the bus stops right outside the hotel. The hotel has a great location in relation to the train station, shops, restaurants, the old town etc. Only thing that could be a little better is the quality of the breakfast. Several things needs improvment as the scrambled eggs and so on. All in all a good hotel and we will be back and recommend to our friends and family.
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Date of stay: November 2019
Location
Service
Sleep Quality
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Response from BWCappellodOro, Guest Relations Manager at Best Western Hotel Cappello D'Oro
Responded 15 Dec 2019
Dear Orly, thank you very much for your review and for choosing Hotel Cappello d'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us. We would like to thank you for remarking our great position in the city centre. We also take good note about your report about breakfast. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service
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Hist0man wrote a review Nov 2019
Cramlington, United Kingdom140 contributions70 helpful votes
Room and hotel are very clean. Staff are helpful and attentive. Continental breakfast had a good selection of fruit cheese and meats. Good coffee. Nice bar with local bottled beers, served with a tray of crudités and snacks. Slightly strange bathroom - the sink has no empty of flat surface to put your toothbrush/ razor etc and there is no shelf so toilet bag has to live on the floor. The large bathroom mirror has a shaving/makeup magnifying mirror fixed high on to it. No big deal but I had to stand on tip toe to shave - I’m 5’11” !
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Date of stay: November 2019Trip type: Travelled on business
2 Helpful votes
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Response from BWCappellodOro, Guest Relations Manager at Best Western Hotel Cappello D'Oro
Responded 26 Nov 2019
Dear guest, thank you very much for taking the time to share your review with us and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us. We would like to thank you in particular for remarking the quality of our breakfast and the kindness of our staff. We also appreciate and take good note of your suggestions since this will help us improve. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service
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PRICE RANGE
US$101 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier cappello d`oro hotel bergamo, best western hotel bergamo, best western bergamo, bergamo best western
FORMERLY KNOWN AS
BEST WESTERN Hotel Cappello D'Oro
LOCATION
ItalyLombardyProvince of BergamoBergamo
NUMBER OF ROOMS
90
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Frequently Asked Questions about Best Western Hotel Cappello D'Oro
Which popular attractions are close to Best Western Hotel Cappello D'Oro?
Nearby attractions include Il Sentierone (0.2 km), Torre dei Caduti (0.2 km), and Teatro Donizetti (0.2 km).
What are some of the property amenities at Best Western Hotel Cappello D'Oro?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at Best Western Hotel Cappello D'Oro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Hotel Cappello D'Oro?
Guests can enjoy a lounge during their stay.
Is parking available at Best Western Hotel Cappello D'Oro?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Best Western Hotel Cappello D'Oro?
Conveniently located restaurants include Kura, Miyabi, and Gelateria La Romana Bergamo.
Are there opportunities to exercise at Best Western Hotel Cappello D'Oro?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Best Western Hotel Cappello D'Oro located near the city centre?
Yes, it is 0.6 km away from the centre of Bergamo.
Are any cleaning services offered at Best Western Hotel Cappello D'Oro?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Hotel Cappello D'Oro?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Hotel Cappello D'Oro offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.