We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Excelsior Palace Hotel

1,559 reviews
Save
Traveller (1148)
Room & Suite (604)
Pool & Beach (158)
Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“beach club”(74 reviews)
“infinity pool”(55 reviews)
“byron restaurant”(30 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from Excelsior Palace Hotel
Offers & Announcements: Package Deal
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$150.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Rapallo hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8ea8e748af8b43c498c27e18f7a65eaf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":229069,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79406973],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":150,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8ea8e748af8b43c498c27e18f7a65eaf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":190,"lowestMetaPrice":150,"additionalPartner":false,"highestMetaPriceDisplay":190,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":190,"lowestMetaPrice":150,"highestMetaPriceDisplay":190,"hotelName":"Excelsior Palace Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhlYThlNzQ4YWY4YjQzYzQ5OGMyN2UxOGY3YTY1ZWFmIiwiQUlLIjoiMzczYTA5MDRlMmNhNDU4MWJlYmViYjhlMDZjNTk3ZTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$150", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79406973":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (1,559)Write a Review
There are newer reviews for Excelsior Palace Hotel
See the most recent reviews
Filter reviews
631 results
Traveller rating
375
170
43
31
12
Traveller type
Time of year
LanguageEnglish
More languages
375
170
43
31
12
Show reviews that mention
All reviewsbeach clubinfinity poolbyron restaurantstar hotelbeautiful hotellord byroneden rockcinque terresea viewold world charmitalian rivieraour honeymoonspectacular viewsligurian seabuffet breakfastsanta margaritasuperb location
FilterEnglish
Updating list...
361 - 365 of 631 reviews
Reviewed 29 May 2014

This hotel was absolutely beautiful. We were fortunate enough to have a room with a sea view and it was truly magnificent!! Comfortable and modern room and amenities. The provided us with a lovely bottle of prosecco and strawberries on our first night. The hotel...More

Thank nyc1967
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 4 June 2014

Dear Guest, First of all we thank you for your time spent to review our property. We thank you for your compliments to the Hotel, we are pleased to read that you appreciated your room with the sea view, the terraces, the service as well...More

Reviewed 28 May 2014

The hotel looked rather imposing, up a steep drive. The reception seemed a little stiff and formal. We wanted to eat out and realised it would be quite a walk there and back to the town. The room was large and comfortable and the view...More

Thank watercolourpainter
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 4 June 2014

Dear Guest, We thank you for your review written on the occasion of your recent stay at the Excelsior. We are pleased to read that you enjoyed your stay, appreciating above all your room, comfortable and with the sea view on the harbour. We are...More

Reviewed 26 May 2014

We stayed here for 3 nights on our honeymoon, and had an incredible experience. The hotel is elegant and classic, and the view from our room on the 6th floor was absolutely amazing. The hotel also has a great infinity pool overlooking the ocean that...More

1  Thank Erin Q
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 30 May 2014

Dear Guest, We thank you for your kind review written on the occasion of your recent stay at the Excelsior Palace for your honeymoon. We are so pleased to read that you fully enjoyed your stay at the Hotel particularly appreciating the view from your...More

Reviewed 24 May 2014 via mobile

The setting was beautiful, the view from our room was fantastic. BUT there is no air conditioning after 5pm ( which I think was pretty stupid given the price we pay.) we had a warm uncomfortable night. Further more when I pressed the door bell...More

1  Thank varr808
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 29 May 2014

Dear Guest, We thank you for your review published on the occasion of your recent stay at the Excelsior. We are delighted to read that you appreciated the setting as well as the view from your room. Regarding your note about the air conditioning, we...More

Reviewed 22 May 2014

Well located and set for stunning views. Junior suite with sitting balcony is a must. Staff very good. The front desk provided excellent assistance. Breakfast adequate....usual fare well stocked. The hotel requires walking up/down approximately 51 steps to reach the entrance. Down, gravity is your...More

Thank jacob p
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 27 May 2014

Dear Guest, We thank you for your review written on the occasion of your recent stay at the Excelsior Palace. We are delighted to read that you enjoyed your stay in the Classic Suite with the open sea view on the Portofino Coast from your...More

View more reviews
PreviousNext
17172737475127
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$132 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#2 Spa Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#2 Spa Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1148)
Room & Suite (604)
Pool & Beach (158)
Dining (112)
Amenities (26)
Family and Play Areas (13)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Sammi T
12 January 2018|
Answer
Response from ExcelsiorRapallo | Property representative |
Greetings from Rapallo, If you are planning not to rent a car, quite a wide choice of public transportation is available (trains, buses, ferry boats according to season), depending on the places you wish to visit... More
0
Votes
janediack
31 July 2017|
AnswerShow all 5 answers
Response from ExcelsiorRapallo | Property representative |
Dear Madam, Due to its size our heated indoor pool is not for lap swimming, we are sorry. Thank you for your interest and kind regards, Excelsior Palace Hotel, Rapallo
1
Vote
steph31Uk
24 April 2017|
AnswerShow all 2 answers
Response from ExcelsiorRapallo | Property representative |
Hi, The walking distance from Rapallo to Portofino is 7.2 Km and it takes between 2 and 3 hours depending on the stops one may have. Best regards, Excelsior Palace Hotel, Rapallo
0
Votes
PreviousNext
1234569
Room Tips
"Superior with balcony either side is fine."
Read review
"Do not use this hotel until a total renovation has been done"
Read review
"I believe that the suites facing the Maria and the contemplation of the cove of the city is fantastic."
Read review
"rooms with balcony overlooking harbour"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing