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Excelsior Palace Hotel

1,527 reviews
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Traveller (1101)
Room & Suite (575)
Pool & Beach (158)
Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“beach club”(74 reviews)
“infinity pool”(55 reviews)
“byron restaurant”(30 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from Excelsior Palace Hotel
Offers & Announcements: Package Deal
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,527)Write a Review
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331 - 335 of 624 reviews
Reviewed 29 July 2014

Beautiful older hotel on the coast. Nice pool, excellent food and drink but the rooms really ruin it. They are so dated, faded and small - and we were "upgraded". Very expensive considering the rooms, not a great value but a beautiful location and the...More

1  Thank JJ J
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 5 August 2014

Dear Guest, We wish to thank you for your review recently published, even if we noted that you stayed at the Excelsior one year ago! In 12 months our property did lots of renovation works, above all regarding rooms, so for sure the room you...More

Reviewed 29 July 2014

We didn't stay at the hotel but ate there three times. Once for dinner in the restaurant when the weather was too wet to eat outside, once for dinner on the terrace with its wonderful views and live music and once for lunch at the...More

Thank Hawtrey
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 4 August 2014

Dear Guest, First of all let us thank you for your positive review written on the occasion of your dinners as well as lunch at the Hotel's Restaurants. We are so pleased to read that you fully enjoyed your dinners, with your friends staying at...More

Reviewed 28 July 2014

We thoroughly enjoyed our stay at this delightful hotel in Rapallo. The staff were very friendly and helpful, nothing was too much trouble. Our room was well equipped and clean, fresh towels, etc. every day. Food was excellent. Swimming pool was great & the pool...More

Thank Johngem2014
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 4 August 2014

Dear Guest, We thank you for your review written on the occasion of your stay at the Excelsior last June. We are so delighted to read that you fully appreciated your sta particularly appreciating your room well equipped as well as the Beach Club with...More

Reviewed 21 July 2014

I'll start off by saying that this region is beautiful. The nicest views, very romantic. A place to take long walks by the sea, ride a scooter to Portofino, walk in the narrow streets. The hotel itself has beautiful views but is on a hill....More

3  Thank Shelly5858
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 24 July 2014

Dear Guest, We thank you for your review recently published on Tripadvisor regarding your recent stay with us. We are pleased to read you enjoyed your stay, particularly appreciating the view from the hotel as well as the Beach Club area. Regarding your notes about...More

Reviewed 20 July 2014 via mobile

The only luxury aspect of this hotel is the price. Dirty corridors and common spaces. It smells like cigarette everywhere Bad plumbing (the water in the showers keeps changing temperature...) This hotel seriously needs to be renovated... Get rid of the carpets! They are old,...More

2  Thank Steph-Rozier
Response from ExcelsiorRapallo, Direttore generale at Excelsior Palace HotelResponded 24 July 2014

Dear Guest, We read your review recently published on Tripadvisor and we wish to inform you that we do not agree with your judgment. Regarding your comments about dirty corridors and carpets, we inform you that we are planning a possible renovation about the corridors...More

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Traveller (1101)
Room & Suite (575)
Pool & Beach (158)
Dining (111)
Hotel & Grounds (794)
Bathroom (15)
Family and Play Areas (13)
Business Centre & Event Rooms (8)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$120 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#2 Spa Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#2 Spa Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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