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Best Western Plus City Hotel

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#5 of 90 Hotels in Genoa
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Best Western Plus City Hotel
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1,216 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Var
Reviewed 29 July 2011

a little difficult to find. Once you have parked the car in their garage ( parking fees high ) you can do everything that Genoa has to offer on foot or by hopping on a bus. The hotel is welcoming, clean, the rooms a reasonable size with all the little things you need, safe, tea making etc. We went to...

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1Thank bienterry
Mersin, Turkey
Reviewed 29 July 2011

We stayed at the City Hotel for 3 nights. It is located on a small street in the historical center, close to shops as well as museums on Via Garibaldi. Vegetable soap and "paraben free" toiletries as well as a comic book about pollution on the night table were nice. We tried the restaurant one evening and it was good...

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Thank Taner3
Reviewed 19 June 2011

Excellent location and good rooms. However, we found the maid in our room when we returned to drop off some items after checking in earlier that afternoon. Fortunately, the safe in the room worked flawlessly.

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Thank PLC66
Ohio
Reviewed 16 June 2011

Centrally located, we walked throughout the main part of the city. NIce free continental breakfast. Resonable rates. Room modern though on the small side. I would stay there again and recommend it.

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1Thank Rudolph2
Reno, Nevada
Reviewed 3 June 2011

This hotel is within walking distance to everything except you need a taxi from the train station. It is tucked away in a little side street so is relatively quiet. They advertise air conditioning but they do not turn it on until June so there was no air conditioning in May when we stayed. This was sort a problem as...

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Thank renosteve95
Moscow, Russia
Reviewed 24 May 2011

Friendly staff, but no one had noticed my BD :( First of all, we had some touble in finding the place, because our GPS was always trying to make us turn left, though there wasnt any street, and then again and again... Finally we found the location only thanks to the street sign. Very narrow streets - after my Moscow...

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1Thank Marina_Ivashina
Thalwil
Reviewed 16 May 2011

This was a great tip from my Italian teacher. The location couldn't be better near the Piazza Ferrari, the old town, and shopping. The rooms were large for a city hotel. Wooden floors and a personalized touch with bath amenities. Our room had a window facing an alley which made it a little dark. Breakfast was not bad. Service was...

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Thank rubyann328
Geelong, Australia
Reviewed 24 April 2011

i dont understand how this hotel has gotten such good reviews on trip advisor it was clean and in a good location and staff were very helpful, but overall the hotel was pretty old and run down and rooms were really small. i would not rate this a 4 star hotel by any stretch of the imagination.

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1Thank kris2108
Pomorie, Bulgaria
Reviewed 14 April 2011

The hotel is nice and clean.The breakfast was super.The staff/especially Andrea/was very kind and polite!Just one step of city center.

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Thank Nataliya79
Reinach, Switzerland
Reviewed 30 January 2011

The hotel is not so easy to find. But it is a very nice and clean hotel. The rooms are also very clean. It's not perfect with kids.

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Thank bosshardt

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel is very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others. ... more   less 

Additional Information about Best Western Plus City Hotel

Address: Via San Sebastiano 6, 16123, Genoa, Italy (Formerly BEST WESTERN City Hotel)
Region: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Price Range: €89 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus City Hotel 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Genoa
Genoa Best Western
Hotel Style:
#2 Spa Hotel in Genoa
#4 Romantic Hotel in Genoa
#4 Green Hotel in Genoa
#4 Luxury Hotel in Genoa
#5 Business Hotel in Genoa
#7 Family Hotel in Genoa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus City Hotel staff and other travellers.
27 questions
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Mumbai (Bombay), India
Eden Prairie
over a year ago
St. John's, Canada
over a year ago

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Questions? Get answers from Best Western Plus City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms higher up are much better”
  • Room 621
  • Room 621
  • Room 621
theresaheadinit, 3 Jan 2017 | Read review
“Top Floors are very quiet”
  • Waiting for our vehicle to be brought from the underground Car Parking
844MikeM, 14 May 2016 | Read review
“Book the suite on the 8th floor, amazing city and port views. It's worth the extra money.”
Mirto56, 24 Mar 2016 | Read review
“if you can afford, ask for a larger room”
MGrazia13_13, 1 Mar 2016 | Read review
“King or queen room”
FredCerutti, 24 Feb 2016 | Read review
5 of 5