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Best Western Hotel Metropoli

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Traveller (170)
Room & Suite (102)
Dining (40)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Best Western Hotel Metropoli is a charming 3 stars hotel in Genova located only a few steps away from Via Garibaldi, facing one of the most enchanting squares in town, surrounded by historic buildings from the XVI century. The rooms are decorated with pastel colors enhancing the walnut furnitures and the parquet floor; they are comfortably equipped with LCD flat screen TV, kettle for tea/coffee and free wi-fi. The tasty breakfast buffet is greatly appreciated for the freshness of the local products such as fresh cuts and cheeses, the fruit salad and the most famous "focaccia"
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Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
Residential Neighbourhood
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
100Great for walkers
Grade: 100 out of 100
344Restaurantswithin 0.5 km
119Attractionswithin 0.5 km
Reviews & more
1,028Reviews
270Photos
15Q+A
47Room tips
Traveller rating
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  • 21
  • 8
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Popular mentions
This is a great boutique hotel, right on the edge of the UNESCO World Heritage Strade Nuove and Palazzi dei Rolli. Room #302 appeared to be brand-new, with views of the neighbourhood. Rooms in the older part of the hotel are much smaller than those in the addition, where we
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Hotel's Favourite
We stayed at this Hotel for 2 nights (21/9 & 22/9 September) in a Superior Double room and although the entrance is tucked away from the street, it is easy to find and very central to walking around Genoa. The staff were very friendly and helpful, and we have nothing negative to
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We visited this hotel in September. The hotel staff are very friendly helpful and polite. The rooms are good comfy beds air conditioned clean if I could say anything bad is although the bathrooms look like they have been refurbished recently with quality fittings the bath is
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Adequate hotel with good location. I Had 2 rooms for one night each—standard and superior. Not much difference between them except superior larger with sofa and makeup mirror. No extra amenities to justify price difference. Same Miserable Small plastic shower in each room.
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Response from Customer_Care1, Responsabile relazioni con la clientela at Best Western Hotel Metropoli
Responded 19 Sep 2018
Dear MomentsNotice, Thank you for the compliments to the staff. We work with attention and passion and in order to leave a memorable souvenir in our guests. I apologize for the enconvenience about the TV channels but we are taking care of that while speaking as well as the A/C. Your feed back It's very important to us in order to improve our service, in fact I wanted to thank you about your suggestion regarding the "take a Rest" service we offer in the afternoon in the breakfast lounge. We will promote it more and make sure everyone knows we take care of our guests all day long. Once again thank you for your time and arrivederci! Cinzia Superior Customer Care
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The hotel is located in the heart of genoa and 5min walk from piazza de Ferrari. The airport shuttle and all transportation is easily accessible. The staff is very kind and helpful. Choose the room with the front view. Room are well designed and convenient. The breakfast menu
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Photo provided by managementBest Western Hotel Metropoli
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Photo provided by managementBest Western Hotel Metropoli
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Photo provided by managementBest Western Hotel Metropoli
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View of piazza from 3rd floor room
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12345621
Hi,yes there is a kettle for coffee and tea and also a mini-fridge in the room. the city shuttle bus stops at 200 mt from the hotel. Thank you for your interest in our hotel and see you soon maybe! Cinzia Customer Care
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Can the doubles be converted into twin beds?
Good afternoon, I gladly inform you that twin beds rooms shall be available, but it depends on our daily availability. Before confirming, we would need to know the expected dates of departure and arrival I'll be available for any further info you may need and wish you a nice day. Kind regards,
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how far from main train station
Dear Jerry, We are only 15 minutes walking distance from both train stations. If you will be arriving at Genova Piazza Principe, then you will have to take bus n. 34 and get down at the 5th stop, which is right in front of our property. While, if the train station is Genova Brignole, I suggest you to take bus n.18 and get down at DeFerrari square’s stop, only 100 metres far from us. Hoping this been helpful, I whish you a lovely day and send you my best regards. Nicole - Front Desk
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is there a shuttle to the airport?
Dear Ross, we don't have a private shuttle bus but there is a public shuttle departing from the airport to downtown, The name is VolaBus.
0 votes
Kettle, fantastic. Was there a fridge/ mini bar as well. Thank you
Yes, Madam, there is a minibar in each room with water and a selection of drinks for all taste.
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123
"Try to be located in the newer extension."
"All day croissant and coffee in breakfast room"
"The staff come down and take your luggage up the entry stairs and down on leaving. excellent service."
"near all places of interest"
"I would try for the rooms in the newer sections of the hotel"
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PRICE RANGE
US$89 - US$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western metropolibest western genoagenoa best western
FORMERLY KNOWN AS
BEST WESTERN Hotel Metropoli
LOCATION
ItalyLiguriaItalian RivieraGenoaPiccapietra
NUMBER OF ROOMS
52
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