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Novotel Genova City

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#33 of 90 Hotels in Genoa
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1 room 2 adults 0 children
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Novotel Genova City
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2,049 Reviews from our TripAdvisor Community

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Smecno, Stredocesky Kraj, Czech Republic
Reviewed 2 days ago NEW

I have visited this hotel with my family and friends. The selection of this hotel was based on Novotel experience in other countries. I must admit, that knowing the brand, I was expecting more. The location of hotel in close to harbor in area with not much opportunities to have a walk in a nice place, area is busy with...

Thank Jan N
Pero, Italy
Reviewed 3 weeks ago

The hotel badly needs a facelift but the staff are extra friendly and helpful. For me, the Novotel offers the right location, since I only have to walk five minutes to my business destination. The Sampierdarena area is pretty unattractive and—like most of Genoa— offers no free/safe parking spaces. The hotel garage, cramped as it is, costs €14,50 per night...

Thank Teerex51
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, thank you for your comments, after you stay in our hotel. It was a pleasure to read you appreciated the attitude of the Staff, be sure I will share with them your kind words. A restyling of the interior design of our restaurant has been made few month ago; I am very sorry you did not appreciate it....

Johor Bahru, Malaysia
Reviewed 3 weeks ago

The location of this hotel was good, its located in an busy road area. It was clean and comfortable. Front staff was very friendly and accommodating. breakfast was average. we had a good stay here and will sure to come back.

Thank ImeldaSimon
Wolverhampton, United Kingdom
Reviewed 15 March 2017 via mobile

Stayed two nights here for a business trip. Good location for Port, Airport and short taxi ride (8euro) into city centre. Well equipped room with walk in shower with shampoos, soaps & washes. Some traffic noise but glazed throughout. Excellent (for Italy🇮🇹) breakfast choice food hot or cold available.

Thank mkla07
Lyon, France
Reviewed 5 March 2017

Nice stay in this hotel. Repeption team is very nice and tries to help as much as possible. The bed has been renewed during my stay and it was very comfortable. The bus line 1 goes directly to the city center... very convenient !

Review collected in partnership with Accorhotels.com
Thank PierreandBea
Hampshire, United Kingdom
Reviewed 14 February 2017

We stayed in this hotel after disembarking from a Cruise Ship. We got a taxi from the cruise terminal but were able to check in at 09:00 which was very useful. There is a good bus service from just by the hotel to the old town which is very attractive. The hotel is a bit dated but it was comfortable....

Thank Robert D
Reviewed 17 December 2016

old novotel hotel with old style ooms... also not a good location for holiday and far away from interesting place, better choose another hotel. friendly reception for check in and check out and helpful.

Review collected in partnership with Accorhotels.com
Thank Alexander8800
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, Thank you for your comments regarding the behaviour of front office staff, it was a pleasure having received them. In the spirit of our hotel objectives, which make initiative and quality of the service a priority, you have confirmed that we have chosen the right path. I am very sorry to read your disappointment about the location of...

Reviewed 30 November 2016

We checked in on Oct 23, 2016. We were going on a cruise. On the hotel website indicate it is walking distance to the cruise terminal therefore we would like to scouting the route for next day. When we asked the front desk staff, she point out as ferry terminal which is in walking distance but we found out it...

Thank Hedy C
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, first of all thank you for taking the time to inform us about your experience following your stay at our Hotel. I am deeply sorry that the standards of service fell short of your expectations and I ask you to accept my most sincere apologies. Let me apologize especially for the unpleasant situation you had to face about...

Vancouver, Canada
Reviewed 13 November 2016

Quiet room, good value, good restaurant. Check in was efficient, bed and pillows were comfortable. Room was larger than normal. Wifi worked great. Bathroom was a bit dated. Parking garage was convenient.

1Thank scottfA3681JG
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, first of all thank you for taking the time to inform us about your experience following your stay at our Hotel. My team and I are really grateful for your kind feedback, which encourage us to keep up our efforts, ensuring the service we provide meets your expectations. Looking forward to welcoming you again. Yours sincerely, Cristiana CRIPPA...

Bergamo, Italy
Reviewed 2 November 2016 via mobile

We stayed only one night thanks to God. We spent 45 minutes at the "check in" to have the room for a long queue. The morning there was no space for breakfast so they decided to serve the meal in a conference room where it was impossible to have cold drinks, chair for children and spoons. If the hotel and...

2Thank MarioBG
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, firstly I would like to thank you for taking the time to inform us about your experience following your stay at our Hotel. I am deeply sorry that the standards of service fell short of your expectations and I ask you to accept my most sincere apologies. We are ready to welcoming you again upon your next stay,...

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Genova Ovest is a modern 4 star hotel with 223 rooms. Strategically located within 700 m from the Harbour cruise terminal, close to the centre of Genoa, 1.5 Km from the famous Aquarium, 6 km from the airport and 3 km from the Exhibition Centre. Ideal for business or leisure trips, it features a convention centre with 7 meeting rooms (180 guests), business corner, WiFi, family rooms for 2 adults and 2 children, NovotelCafe restaurant (open 24 hours), a bar, outdoor pool and garage parking. ... more   less 

Additional Information about Novotel Genova City

Address: Via Antonio Cantore 8C, 16149, Genoa, Italy
Region: Italy > Liguria > Italian Riviera > Genoa
Price Range: €70 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Genova City 4*
Number of rooms: 223
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Also Known As:
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genoa
Genoa Novotel
Hotel Style:
#6 Green Hotel in Genoa
#15 Luxury Hotel in Genoa
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Genova City staff and other travellers.
13 questions
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Questions? Get answers from Novotel Genova City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Soundproofing is very good but rooms facing the sea are quieter”
  • View from a top-floor room facing south.
Teerex51, 2 Apr 2017 | Read review
“In theory there are no bad rooms but I would guess the higher up you are, the better.”
Fredo80, 21 Jul 2016 | Read review
“Sea facing rooms have good view but overall rooms are cozy.”
ac0rntravels, 22 Jun 2016 | Read review
“Reserve secure car parking in advance.....Important in Genova.”
Geoffrey83Var, 17 Feb 2016 | Read review
“Try to choose a room with a view of the port.”
AliBagha, 29 Jan 2016 | Read review
5 of 5