We were staying at Stress hotel for 8 nights, and we really wish we could stay more. You feel like at home, every person of the stuff is ready to help you, everyday cleaning, wonderful breakfasts (hello, Fabio, I would sell my soul for your torta alla ricotta😄), a shiny room with the balcony with loads of space for clothes and things. My 6-year-old son said “Mom, this hotel is just amazing”. It really is. And first of all because of the people working there. Diego did his best to solve our problems with credit card or a buggy for the child, Gosia, Chen and other people of their team were so friendly and helpful, we were really sorry to leave them🙈 Thank you, guys, we hope to see you again once! Wishing you all the best, Liza and Co💐
It was a nice hotel with very helpful hosts! They helped me in many situations giving good informations about places where it is done COVID tests with no appointent, printed a lot of documents and even move their own car to mace place for my own.
We spent a week in Hotel Stresa and enjoyed it a lot. First of all, excellent breakfast - our kids (very picky eaters) always had something to choose from (oh, pana cotta..), different meals every day. Second, excellent location - bus station is near, train station and airport in the nearest vicinity, beach is less 5 minutes on foot, a lot of cafes to eat. Third, nice terrace where we spent evening with takeaway pizza and coffee/beer. Fourth, excellent staff - everyday room cleaning, everyone were super helpful and nice and even provided us the sand toys. Thank you for everything (and for English practice for our kids :) ) Best regards, Pavel and Svetlana
I booked a single room without really reading the description. Its 8 sq meters with the toilet and shower in the room. The girl at reception was very helpful and moved me to a normal sized room in the other hotel across the road. The staff are all really nice and helpful food is good. Im giving this 5 bubbles for value for money .only down side was a new waitress that could not think outside the box to save herself and confused even fennel with celery. Good value hotel is you want a holiday in the sun but cant go somewhere more exotic due to covid restrictions
Hotel Stresa is mainly special because of their excellent customer service and I'd say location and price too. From the first moment when I had to deal with unexpected change in our travel plans, I met with understanding from Gosia and she helped me rebook everything and answered and dealt with everything to my satisfaction. The actual stay was nice. It is a short walk to the beach where you have a choice of paid place or public free beach not too far. There are many dining options too. The actual area is busy for driving and walking. Hotel offers 7e parking about 3km away which we feared a bit, being a family with 3 small kids and lots of luggage. But free shuttle worked very well. The rooms are simple, with good aircon and a balcony, clean and have enough space for a simple stay where you mostly want to be outside. They are cleaned well every day. Breakfast was very nice with lots of savoury and sweet options. Staff managed it very well in this time when self service was not possible. Overall staff attitude was great. Smile and greeting always. Helpful and polite. Welcome tea and cookies were a nice personal touch and added to the feeling that you are welcomed. Really the only downside (but clearly expressed on the website) is that rooms are not soundproofed. So you can hear your neighbours a lot and all people in the corridor. Ok during the day, not that ok at night if you're a family with kids sleeping and neighbours are up longer. Also you're conscious that your kids are heard and with small boys, it's never quiet :) Seeing it, as a tip, I'd suggest to request a corner room next to the cleaners' storage. That way you won't have any neighbours. And having another family as a neighbour would probably work better too. Overall I'd definitely recommend a stay at Hotel Stresa and I'd come back too. Thanks a lot to the whole team. …