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Holiday Inn Express Rome - San Giovanni

1,025 reviews
#214 of 1,271 Hotels in Rome
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Traveller (218)
Room & Suite (360)
Dining (104)
Overview
  • Excellent30%
  • Very good49%
  • Average16%
  • Poor4%
  • Terrible1%
Travellers talk about
“ponte lungo”(32 reviews)
“train noise”(8 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,025)Write a Review
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All reviewsponte lungotuscolana stationtrain noisehi expresstrain lineoverlooking the courtyardminute walkfiumicino airporthotel is locatedyogurtfront desk staffresidential areavery nice hotelbreakfast was excellentmetro stopmain attractionsfree breakfast
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11 - 15 of 559 reviews
Reviewed 3 weeks ago via mobile

Good hotel. You get what you expect from a holiday inn. The breakfast were really good, the rooms are average, I would say that kind of old. The neighborhood is not for tourism but the subway is about 10 minutes walking.More

Thank Matias A
Response from Cangrande R, Guest Relations Manager at Holiday Inn Express Rome - San GiovanniResponded 3 weeks ago

Dear Matias A Thank you for your feedback, glad to hear that you would stay with us again, but sorry to hear that we have not met your expectation with regards to the room condition. I’m glad to inform you all rooms will be refurbished...More

Reviewed 3 weeks ago via mobile

I made a reservation for a twin and wrote to the hotel to be located in a courtyard room which was confirmed. I arrived a little early and received a courtyard double. Back at the desk they changed my room into a twin. Unfortunately not...More

Thank Michel99
Response from Cangrande R, Guest Relations Manager at Holiday Inn Express Rome - San GiovanniResponded 3 weeks ago

Dear Michael99, Thank you for your kind words about your most recent stay here with us at HIE Rome San Giovanni. I am truly delighted to read you review and will make it a point to share it with the entire team. As you perfectly...More

Reviewed 4 weeks ago via mobile

Located near Punto Lungo station, the hotel is great. Good and clean rooms, fairly easy to connect and go explore the great city of Rome. We used the underground, but the front desk can organize a taxi should you desire. Good breakfast, excellent staff.More

Thank darkop596
Response from Cangrande R, Guest Relations Manager at Holiday Inn Express Rome - San GiovanniResponded 4 weeks ago

Dear Darkop596 Thank you for your five stars rating review, It is a delight to hear your lovely comments. I am pleased to know you are happy with the quality of the breakfast, you found the location convenient for your need and had a good...More

Reviewed 4 weeks ago

The holiday inn express in Rome was clean and had the bare necessities but the staff there were not the friendliest. The staff were cold and borderline rude. They barely acknowledged us and seemed to spend more time socializing with one another and taking what...More

Thank chras1234
Response from Cangrande R, Guest Relations Manager at Holiday Inn Express Rome - San GiovanniResponded 4 weeks ago

Dear Chras1234 Thank you for finding the time to post a review about our property as a great improvement compared to the Hotel in Paris, even if you found some aspect need to be perfected. I apology for the unprofessional reply to your query you...More

Reviewed 4 weeks ago

front desk staff was impatient when we arrived and they forced us to sign up for membership card just to receive the wifi code. I travel for work and choose holiday inn regularly and never had this kind of experienceMore

Review collected in partnership with this hotel
1  Thank Livivi44
Response from Cangrande R, Guest Relations Manager at Holiday Inn Express Rome - San GiovanniResponded 4 weeks ago

Dear Livivi44, let me offer you my sincere apologies about what you describe as the bad experience of your life, but traveling for work and choosing regularly the Holiday Inn, you’d have know to access to the wi-fi system, you need to be IHG Rewards...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$82 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Rome
#86 Best Value Hotel in Rome
#102 Family Hotel in Rome
#268 Romantic Hotel in Rome
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$82 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Rome
#86 Best Value Hotel in Rome
#102 Family Hotel in Rome
#268 Romantic Hotel in Rome
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (218)
Room & Suite (360)
Dining (104)
Amenities (23)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Pam R
9 January 2018|
AnswerShow all 5 answers
Response from Richard S | Reviewed this property |
Just over 1euro for the train into main station in Rome.
1
Vote
BeKindToOneAnother18
11 November 2017|
AnswerShow all 11 answers
Response from Cangrande R | Property representative |
Dear BekindtoO If you arrive to Rome by train at Rome’s main Railways Station Termini, and want to reach the Hotel by public transportation, please use the Metro line A direction Anagnina and get off at Pontelungo Station... More
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Azindia
25 September 2017|
AnswerShow all 3 answers
Response from Cangrande R | Property representative |
Dear Azindia, I’m sorry but Tripadvisor T&Cs doesn’t allow me to write her my direct e-mail, you can find it on the Holiday Inn official web page. Are rooms are equipped with hairdryer located inside the bedroom side o f the... More
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12345622
Room Tips
"Close to the Metro."
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"Ask for room overlooking courtyard in off season."
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"Can use USA adapters in the room and bathroom"
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"Room 140 inhales smoke from dining room; so ask front desk to have employees smoke elsewhere."
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