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BEST WESTERN Premier Hotel Royal Santina

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#186 of 1,292 Hotels in Rome
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Premier Hotel Royal Santina
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978 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Reviewed 7 January 2017

Stayed for three nights and what a pleasurable experience. Staff pleasant and helpful, room excellent and clean will definitely consider when I next visit. If your driving there is a car park next door 22 euros a night which is secure.

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Helpful?
1Thank mark p
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear mark p, First of all we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travellers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Premier Hotel Royal Santina! It would be a pleasure to...

Dubai, United Arab Emirates
Reviewed 31 December 2016 via mobile

Location wise it's great especially you are traveling by train. This place is just next to Roma Termini. Few meters walk across you will reach the hotel. You can also find airport bus shuttles in front of hotel also plenty of taxis! Walk few meters to get a metro! And you can walk to all the attractions! Staff could be...

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Helpful?
1Thank Gopinath V
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Gopinath V, Thank you for having chosen Best Western Premier Hotel Royal Santina and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time spent with us! Concerning our Staff's attitude, we regret to read that it...

Davistown, Australia
Reviewed 15 December 2016 via mobile

We stayed here on a 3 night short City break and found it quite adequate. The hotel looks to have been refurbished not too long ago and was quite modern and clean. Very comfortable bed gave us a good nights sleep. The room on the 8th floor was a little smaller than we are used to in most city hotels...

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Helpful?
Thank VK5AKE
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear VK5AKE, Thank you so much for your review! We're really grateful for these kind words. Reading about our guests’ satisfaction is always very gratifying for us. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Guest...

Reviewed 13 December 2016

The hotel looks to have been recently refurbished and is a clean and comfortable place to spend a short city break.. The location near the main railway station was ideal. The bus stop opposite the hotel was the terminal for both the airport shuttle and the red open top tourist bus. Both were fine to use and served us well....

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Helpful?
Thank Kevern R
Singapore, Singapore
Reviewed 12 December 2016 via mobile

Looks nice and new. Walking distance to the main termini train station which has also the metro station in it. The location is very convenient. Hotel offers breakfast at a reasonable rate of 3 euros per person.

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Helpful?
1Thank StanleyFoo
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear StanleyFoo, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Rome

Reviewed 4 December 2016 via mobile

Came to Rome via train that landed us at Roma Termini which is a 5 minute walk away. Rome has very few subway stops and the lines make an X through the city which cross at Termini Station so you're about as central as you can be to the subway. The hotel is on the eastern end of the city...

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Helpful?
Thank Robert R
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Robert R, Thank you so much for your review! We're really grateful for these kind words. Reading about our guests’ satisfaction is always very gratifying for us. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we look forward to having you here once again! With our warmest regards, Roberta...

Reviewed 27 November 2016 via mobile

Very bad cleaning service..bathroom left without soap..wouldnt recommend this to anyone even though i usually like Best Western........i would not come back to this hotel !!!! And even after we notified the reception they took more than 2 hours to attempt fixing those issues..terrible service.

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Helpful?
Thank Karim F
Management_Roscioli, Responsabile reception at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Karim F, Thank you for the comment. I was aware of what occured last Sunday afternoon for a member of my staff informed me. Please accept my apologies, I am truly sorry. I perfectly understand your disappointment as I would have felt the same way you did. We are a Best Western Premier Hotel, our customers expect us to...

Reviewed 16 November 2016

The hotel has an ideal location, right next to the Termini station. It is a good value for money. I stayed there for 4 nights and had a great experience. The rooms are spacious and modern. The breakfast was lovely with an excellent choice of food variety.

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Helpful?
Thank Stefanija M
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear Stefanija M, Thank you so much for your review! We're really grateful for these kind words. Reading about our guests’ satisfaction is always very gratifying for us. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta...

Gosford, Australia
Reviewed 6 November 2016

We don't know any Italian, and the staff were mostly able to assist us in English. The room was kept immaculate by the housekeeping staff daily. We were a little disappointed to be looking at a square of other hotel windows from our room, and thought we would get a view of the city (I know, you shouldn't assume!). Restaurant:...

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Helpful?
Thank KhrystynaW
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear KhrystynaW, Thank you for having chosen our hotel and for sharing your experience here. It's always a big satisfaction reading of guests who appreciate our work. We are very happy that your stay has gone for the better, however we take this opportunity to inform you that we took note of your clarification, in order to make your potential...

Doha, Qatar
Reviewed 31 October 2016

We stayed here for 7 nights, booked king room (614). The Bathroom is so clean, everything is so clean. Not happy about the Bed because they put twin bed together just to make like a king bed. Requested for Utensils and took 30 minutes, we called them again as the attendant placed in to a wrong room. so we decided...

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Thank travelnatics
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Premier Hotel Royal Santina, responded to this review

Dear nedspascual, Thank you for choosing our hotel as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us. We are very happy to know that everything was to your liking and that you enjoyed your stay here at Best Western Premier Hotel Royal Santina! Concerning the bed, we’re sorry...

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Staying in Esquilino

Neighbourhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighbourhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighbourhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic centre. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Completely renovated in 2011, the BWP Hotel Royal Santina is located near the Termini Railway Station, a short walk from the historic center of Rome, in a strategic position that allows you to better enjoy the atmosphere of Rome. The hotel has a convenient paid parking adjacent to the property. In rome historic centre, close to the main public transportation, with a short walk from the hotel is possible to visit some of the most interesting monuments and places such as the Baths of Diocletian, the Roman Museum, the Patriarchal Basilica of St. Mary Major, Basilica of Santa Maria degli Angeli and the Palazzo delle Esposizioni. Nearby there are shopping streets such as Via Veneto and Via Nazionale. The hotel offers 118 rooms ,equipped with all the comforts , which have a relaxing atmosphere thanks to a chromotherapy system with a customised lighting. The hotel pays special attention to disabled guests with equipment, rooms and dedicated services. The hotel also has a fitness center with natural light and the latest equipment and an outdoor patio with a smoking point. The bar and restaurant offer the opportunity to complete your meeting with personalized menus for every kind of guest. Menu for vegetarians and coeliacs are available. Wi-Fi is available and totally free in all public and private areas of hotel. THE BWP Hotel Royal Santina: the ideal location in a strategic position to organize national and international meetings in Rome! ... more   less 

Additional Information about BEST WESTERN Premier Hotel Royal Santina

Address: Via Marsala 22, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Price Range: €114 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Premier Hotel Royal Santina 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Royal Santina Rome
Royal Santina Hotel
Hotel Style:
#108 Luxury Hotel in Rome
#130 Business Hotel in Rome
#143 Family Hotel in Rome
#166 Romantic Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Premier Hotel Royal Santina staff and other travellers.
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Questions? Get answers from BEST WESTERN Premier Hotel Royal Santina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level 8 was nice and quiet..”
 of 5 bubbles 357kevernr, 13 Dec 2016 | Read review
“Ask for a room with a view of the city (although be aware there will be extra noise. Bring earplugs for a good sleep.)”
 of 5 bubbles KhrystynaW, 6 Nov 2016 | Read review
“get a high floor room is the best”
 of 5 bubbles travelnatics, 31 Oct 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles travelingone563, 26 Sep 2016 | Read review
“reasonable size of rooms”
 of 5 bubbles lolitad913, 15 Sep 2016 | Read review
5 of 5