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Mercure Roma West

Overview
Viale Degli Eroi di Cefalonia 301, 00128 Rome Italy See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,283)
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310 results
Traveller rating
49
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LanguageEnglish
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32
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All reviews shuttle service eur fermi metro station shuttle bus free wifi lobby area visiting rome breakfast buffet is nice bathroom conference vatican
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1 - 5 of 310 reviews
Reviewed 27 October 2018 via mobile

I must admit I'm not altogether sure if the other reviews were of the same hotel? Staff were welcoming on arrival. Decor and cleanliness wise it was on par with what is expect of a 4 star hotel. Breakfast varied and good quality. Rooms comfortable...More

Date of stay: October 2018
Thank Alan K
Response from Domenico V, General Manager at Mercure Roma WestResponded 29 October 2018

Dear Guest thank you very much for to have appreciated our hotel and for your beautiful comment about us. Your opinion is for us very important, thank you again.

Reviewed 17 October 2018

My experience overall with this Hotel, has been a bit of a nightmare, the food there depending on the Cook in the Restaurant, you can get either good or bad, so 50/50% chance, as there is no consistency. The Hotel is nice looking, elegant when...More

Date of stay: October 2018
Thank Dario C
Response from Domenico V, General Manager at Mercure Roma WestResponded 18 October 2018

Dear Guest, thank you for your comments and I'm sorry if we don't have satisfied your expectation and for this I hope you accept my apologies, but about your complaints, is important for me explain what's happened; for the uncleaned room, as we have already...More

Reviewed 9 October 2018

Very nice hotel. Good restaurant, sympathique personnel, rooms spacieux with everything we need, really very confortable. Located in a quiet place, not far from the airport. The only problem is that it is far from the metro, it is necessary to go with the hotel's...More

Review collected in partnership with Accorhotels.com
Date of stay: September 2018
Thank reginam919
Response from Domenico V, General Manager at Mercure Roma WestResponded 11 October 2018

Dear Guest thank you very much for your good evaluation and your beautiful comments. I hope you come back soon at Mercure Roma west.

Reviewed 6 October 2018

It's rather old and out of Rome. My room clean and good condition.It's good for one night stopover on the way to Naples. With the location of the hotel in the south of Rome, I saved times to avoid heavy traffic in Rome.

Date of stay: June 2018
Thank Gregorius S
Response from Domenico V, General Manager at Mercure Roma WestResponded 8 October 2018

Dear Guest thank you very much for your evaluation and thanks for your comment.

Reviewed 30 September 2018

I arrived off a redye from Newark, landed at 7am. Got to the hotel around 8:30am. I had paid SPECIFICALLY for early check-in at 8am. It said on the receipt FROM THE HOTEL that I was entitled to 8am checkin. However, this person behind the...More

Review collected in partnership with Accorhotels.com
Date of stay: September 2018
Thank jameskisner
Response from Domenico V, General Manager at Mercure Roma WestResponded 3 October 2018

Dear Guest thank you for your comments and please accept my apologies for the our mistake about the early check-in, but I'm much disappointed for your adjectives to my workers that I do not even want to reply and comment. I apologize for what happened...More

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About
Description
Please visit the new spa Heated indoor pool with Jacuzzi corner, gym equipment TECNOGYM, sauna turkish bath, relaxation areas, treatment rooms, changing rooms and docce. No access to children under 6 years. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Pool
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Hotel Style
Best Value
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Best Value
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
230
Price range
US$67 - US$118 (Based on Average Rates for a Standard Room)
Formerly known as
Nicolaus Hotels Roma West
Also Known As
Mercure Eur Roma West Hotel Rome
,
Sheraton Roma West Hotel
,
Four Points Rome
,
Rome Four Points
Location
Italy > Lazio > Rome > Tor de' Cenci
Hotel class
Hotel Style
Best Value
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
230
Price range
US$67 - US$118 (Based on Average Rates for a Standard Room)
Formerly known as
Nicolaus Hotels Roma West
Also Known As
Mercure Eur Roma West Hotel Rome
,
Sheraton Roma West Hotel
,
Four Points Rome
,
Rome Four Points
Location
Italy > Lazio > Rome > Tor de' Cenci
Photos
Traveller (375)
Room & Suite (100)
Dining (31)
Pool & Beach (8)
Business Centre & Event Rooms (15)
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Questions & Answers
Ask a question
670natashaw
29 September 2018|
AnswerShow all 2 answers
Response from Mike F | Reviewed this property |
No it's only Fiuminicino airport
0
Votes
naglaam2017
3 August 2018|
Answer
Response from Mike F | Reviewed this property |
Best to contact the hotel for shuttle times - from memory the last one is 11pm and don't forget to book the shuttle bus with reception. There is also a bus that goes every 30 mins from the metro to just outside the hotel.
0
Votes
pkruegercpe
3 April 2018|
Answer
Response from 7oba | Reviewed this property |
It’s about 15 min with the hotel shuttle... just call them and arrange your arrival time.. it’s a free service
2
Votes
Room Tips
"choose room on top floor"
madmr
3 Apr 2018
Read review
"Ask for a room with a softer bed"
FlyingAlpaca
26 Jan 2018
Read review
"None in our party were satisfied with the hotel; for a variety of reasons"
bloc0928
15 Oct 2017
Read review
"Opt for breakfast outside of hotel"
NDG2541
11 Jun 2017
Read review
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