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Hotel Beverly Hills Rome

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#675 of 1,291 Hotels in Rome
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Hotel Beverly Hills Rome
Hotel Beverly Hills Rome
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689 Reviews from our TripAdvisor Community

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Showing 261: English reviews
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Oak Ridge, North Carolina
Reviewed 2 weeks ago

I was on a pilgrimage so I didn't get to chose the hotel. The hotel is old and is in need of updating. The bar did not have any good gin or vodka choices, the food was average, the hotel staff was disinterested.

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Helpful?
Thank Saoirsebutt
HotelBeverlyHillsRom, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thank you for using your precious time in reviewing our property. As you can read on our other replies on Tripadvisor, the Hotel Beverly Hills Rome has started a process of refurbishing for better both meeting and anticipating our guest’s expectations. Our Bar is part of this important renovation and the actual space devoted to spirit bottles is...

Reviewed 3 weeks ago via mobile

Having stayed here previously we decided to go again. We were due to stay here the end of April for 4nights but had to cancel due to tragic family bereavement. We booked a non refundable room through booking.com. We contacted the hotel and was put in touch with manager Mr Francesco Ascalone who is Extremely professional and caring and went...

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Helpful?
1Thank Sean B
HotelBeverlyHillsRom, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Sean, Thank you so much for reviewing our Hotel Beverly Hills Rome. This looks being a perfect confirmation of our constant efforts in improving both product and service. What we have done for you is only what we use to do for all our guests and we absolutely appreciate your satisfaction. We wish to welcome you in the next...

Oregon Coast, Oregon
Reviewed 14 March 2017

I think this is one of the best hotels to stay in Rome. The breakfast was great. The neighborhood was quiet and safe. Within walking distance to most tourist attractions. Near the trainway station. Metro station pretty close.

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Helpful?
Thank samuelhcfranke
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Mr. Samuel, thank you so much for spending your precious time in reviewing our Hotel Beverly Hills Rome. We are so happy to know that your stay has been pleasant and relaxing and we are also gratified of your delightful description. We sincerely hope to welcome you again soon and being of service for any needs. With my best...

Ohio
Reviewed 29 January 2017

When we arrived with group tour, they took our passports for several hours. I did NOT like this--being in foreign country without my passport in my possession. Rooms were very small, but clean, and had comfortable beds. Bathroom was large with typical half-glass shower door.

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Helpful?
Thank karen2015454
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, we are proud to know that you enjoyed your stay at our Hotel Beverly Hills Rome. We apology for having held your passport for some time, but this procedure allows us to quickly perform the check-in process, avoiding you to wait too long for registration at the arrival and enter your room immediately. Thank you also for having...

Columbus, Ohio
Reviewed 14 January 2017

I want to preface this review as we traveled with a large group and there were multiple groups staying at this hotel. First, the staff had difficulty getting the luggage delivered to the rooms in a timely fashion. So we took care of our own luggage. The staff at times seemed overwhelmed. WiFi was inconsistent at best. They wanted to...

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Helpful?
Thank Shortnik6
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thank you for reviewing your experience in our hotel. Our luggage service is always timely and in line with similar sized international hotels. Especially in very busy periods we are proud to offer assistance to our guests, delivering their luggage directly into each room. This operation, of course, requires some minutes (as you can imagine, it looks a...

San Diego, California
Reviewed 28 November 2016

Age of internet forces to criticise this hotel for the lack of internet. The only available internet was in the lobby 20min/day. This means that the hotel can't be above 3 stars. The hotel seemed to be quite old, but, the staff were nice and the location was near Villa Borghese.

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Helpful?
Thank Ustun Y
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thank you so much for spending your precious time in reviewing our hotel. Our hotel offers a charged 20mb high-speed Wi-fi connection in all areas, and I’m astonished that you did not fully enjoy this available service. I also thank you for being satisfied on behalf of our Team and I hope to see you again in our...

Reviewed 21 November 2016 via mobile

Which is at 3 nights. Please note that the hotel staff is very kind, smiling and service is always available to address any problem and question recommendations and helps tourists to different places and explains the methods for achieving these. I would like to take this opportunity to praise Fabio reception showed willingness to help and very patient with us...

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Helpful?
1Thank _Z6774XU
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thank you so much for dedicating your time in reviewing our Hotel. We all are proud of being served you as expected and happy to inform you that, after the precious suggestion of our loyal clients, we are starting a substantial restyling of our property, improving both style and technology, and enhance our approach to a more tailor-made...

Amsterdam, The Netherlands
Reviewed 19 November 2016

The rooms itself is old and smelly. Tv has bad reception. Wifi is not free. Cold customers service. Rude staff. This is the worst hotel i have ever been into. I asked the lobby if there is wifi and they rudely answered that i have to go down to get the password and when i reached the lobby i was...

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Helpful?
1Thank fb1141377062
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, I’m so sad in reading all these disappointments, especially because some of the listed services are recognized by our guests as elements of strength and high quality service. We are now starting a restyling action for improving the entire property and introducing advanced technology, free hi-speed Wi-fi connection included. We all hope to welcome you again in a...

Albany, New York
Reviewed 30 October 2016

We stayed at this hotel with a tour group in October, 2016. The rooms were rather small but manageable. We had a nice balcony that looked out onto the street. The bathroom was extremely small and definitely needs an update. The complimentary breakfast was nice and the bar was staffed by friendly staff. Nothing fancy about this property.

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Helpful?
Thank Anne S
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thank you so much, also on our staff’s behalf, for your kind and positive feedback of your stay at the Hotel Beverly Hills Rome. We are so happy of having been of service during your stay and invite you to come back soon and experience all the new services and features we are going to develop in the...

Reviewed 26 October 2016

To be clear, the individual people working here did an OK job. If I was going to rate the staff alone, it would be a 3. The hotel itself is very shabby. I was moved from my first room because the shower didn't work. In my second room the window shutters didn't work. The wifi was totally unreliable (essential, in...

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Helpful?
3Thank Michael F
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thank you so much for appreciating our level of service in the hotel, even if we are sorry for the inconvenience occurred with the shower, and I hope you esteem our availability in changing promptly your room. We are now working to improve technically the wi-fi service, with the target to offer soon an all-round stay experience in...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Beverly Hills Rome is located in the prestigious Parioli neighbourhood with easy connections to the centre of Rome, the highways and airports. A short walk will take you to the natural beauty of Villa Borghese park, the wonderful art in the Borghese Museum, the National Gallery of Modern Art and the Dolce Vita of famous Via Veneto. A spacious and elegant reception hall with large glass doors, leather sofas and wood panelling welcomes guests to the Hotel Beverly Hills Rome. The warmth of this initial welcome is also found in the 183 guest rooms and suites, with their classic interiors and modern comforts, in the elegance of Mascagni Restaurant, in the lovely Puccini Bar & Bistrot and in the five meeting rooms which can host a wide range of business and private gatherings. ... more   less 

Additional Information about Hotel Beverly Hills Rome

Address: Largo Benedetto Marcello 220, 00198 Rome, Italy
Region: Italy > Lazio > Rome
Price Range: €88 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Beverly Hills Rome 4*
Number of rooms: 183
Reservation Options:
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Also Known As:
Grand Hotel Rome
Grand Hotel Beverly Hills Rome
Hotel Style:
#302 Luxury Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Beverly Hills Rome staff and other travellers.
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Questions? Get answers from Hotel Beverly Hills Rome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very small. Bars on windows were a little scary. Get a room away from elevators.”
karen2015454, 29 Jan 2017 | Read review
“Make sure everything works as soon as you arrive and ask to be moved to a functional room.”
michaelfQ7988NF, 26 Oct 2016 | Read review
“Any one with a BIG WINDOW for cool air.......”
Sean7171, 15 Sep 2016 | Read review
“Lower floors are a little cooler”
TriathlonGator, 7 Sep 2016 | Read review
“all rooms are good”
hosedikla123, 4 Jul 2016 | Read review
5 of 5