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TOP Hotel American Palace EUR

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TOP Hotel American Palace EUR
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1,276 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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New England, North Dakota
Reviewed 2 weeks ago

I stayed in the hotel for 4 nights with a big group of girls. The food did not cater for everyone which was understandable, however the staff would not give out any more spoons and we were left to eat cold eggs with the bottom of a fork.The dinner was lovely with a large variety of foods. There was one...

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Helpful?
Thank Travelling258
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "Travelling258" first and foremost thank you for your review, in which you drew our attention to your experience while guest at the American Palace Htl . We are sorry if your experience did not live up to expectations but we hope that overall you had a pleasant stay. We do apologize and we are of course very disheartened for...

Pavia, Italia
Reviewed 3 weeks ago

I have staid in this hotel during a working congress in rome in the EUR area. Although EUR is a residential area, this particular spot (Laurentina metro) is not particularly attracting and does not see many options as for restaurants or recreational areas. Therefore this hotel is like a oasis. It is a 4 star. However they offer many options...

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Helpful?
Thank GiacomoBPavia_Italia
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear " GiacomoBPavia_Italia", Thank you for choosing the American Palace Hotel for your trip in Rome! We genuinely try to make our guests' stays with us as personal and memorable as possible. We are truly glad that you have enjoyed our hotel, good service, strategic location and in the meantime we take note of all your suggestions in order to...

Reviewed 3 weeks ago via mobile

I stayed here along with my friend. The location is very good as it's very close to metro station but the room is very small. The breakfast was very amazing. So much selection that I was spoilt for choice. Quite reasonable price wise too.

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Helpful?
Thank Sobi H
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "Sobi H", Thank you for choosing the American Palace Hotel for your trip in Rome! We genuinely try to make our guests' stays with us as personal and memorable as possible. We are truly glad that you have enjoyed our hotel, good service, strategic location. We hope you will join us again in the near future for more of...

Reviewed 4 February 2017 via mobile

4 stars Hotel Good location @metro station Laurentina and bus stop.If you need a high service I recommend you another Hotel but if you looking for a cheap price this Hotel it's better for you.First of all let's speak about Breakfast:you will pay 3,5 euro but you have to be lucky to find everything on The Bufet,with it's not very...

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Helpful?
1Thank Valentin-Dinu L
Corfu, Greece
Reviewed 7 January 2017 via mobile

We visited this Hotel 2 & 3 January 2017 as a group , Its a very clean hotel , with friendly Staff, warm atmosphere and in a good location. Breakfast and Dinner were tasty and fresh. I would visit that hotel again!

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Helpful?
Thank Anastasios N
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "Anastasios N", Thank you for choosing the American Palace Hotel for your trip in Rome! We genuinely try to make our guests' stays with us as personal and memorable as possible. We are truly glad that you have enjoyed our hotel, good service, strategic location. We hope you will join us again in the near future for more of...

Emirate of Ras Al Khaimah, United Arab Emirates
Reviewed 16 December 2016

Attention to the guests is their first concerns. Although preferred choice of groups visiting Rome, the hotel is always offering a very good service to everybody. Excellent balance of quality and price. Nice rooms and very good food. Mr. Lino is the best! Thanks for your professionalism.

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Helpful?
Thank marina603
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "marina603", Thank you for your review and to have chosen the American Palace Htl for your stay . We are thrilled to hear that we met your expectations and happy to learn you appreciation about our Hotel and facilities. A positive guest experience is something our staff takes great pride in, so we value your feedback. I have shared...

Hastings, United Kingdom
Reviewed 26 November 2016

Stayed at american Palace when visited Rome for business. Close to the airport and close to the business district. Was actually pleasantly surprised with the size of the room. Definitely coming back when in Rome again.

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Thank Matt B
Reviewed 14 November 2016

The room was not big but not too small either but had a double bed where obviously a single bed must have been originally thus taking up room and bedside cabinets obviously taken out. Not enough room for putting luggage and clothes in and only four hangars in wardrobe. Reception were puzzled why I wanted more hangars but ended up...

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Helpful?
Thank Tim M
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "Tim M", Thank you for choosing the American Palace Hotel for your trip in Rome! We genuinely try to make our guests' stays with us as personal and memorable as possible. We are truly glad that you have enjoyed our hotel, good service, strategic location and in the meantime we take note of all your suggestions in order to...

Brussels
Reviewed 11 November 2016

Stayed 4 nights in this hotel for business. Needed a hotel near the European area and as I did not have too much choice I booked it anyway. The hotel is falling apart, needs to be completely refurbished. Rooms are small and not well maintained. The beds are hard. Breakfast is poor. I felled depressed staying there. If you need...

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Helpful?
Thank SaraBrussels
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "SaraBrussels", Thank you for your comments, in which you drew our attention to your experience while guest at the American Palace Htl! We are very sorry to hear that your stay was not as positive as the ones of other guests who reported their comments on this site. Our aim is that every guest who visits us enjoys their...

Reviewed 6 November 2016 via mobile

The walls are thin, the bed is hard, and the blankets are dirty. The quality of the breakfast is poor, but the staff is alright and the location is pretty good, easily approachable by public transport. Wouldn't recommend it for a longer period.

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1Thank Nagy G

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Discover "American Palace", a 4 stars hotel, located in the heart of the business district in Rome: EUR. An historic 7 floors building which has been completely renovated, during 2010, in all the bathrooms of its double rooms. Well connected to the main centre of Rome, the Hotel is well located close to public transports and just 50 m away from the subway, B.(LAURENTINA). The right place to stay and find all the comforts, a warm atmosphere granted by an high quality and variety of services, and a professional and friendly staff. During winter its wide common spaces are the ideal place to spend your spare time and in summer time our elegant inner garden offers rest at our open bar. ... more   less 

Additional Information about TOP Hotel American Palace EUR

Address: Via Laurentina 554, 00143 Rome, Italy
Region: Italy > Lazio > Rome
Price Range: €66 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TOP Hotel American Palace EUR 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Top Hotel Rome
Rome Top Hotel
Hotel Style:
#318 Luxury Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from TOP Hotel American Palace EUR staff and other travellers.
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Cornwall, New York
6 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a room at the back of the hotel as there often ambulances with sirens going at the front as there is a large hospital nearby.”
 of 5 bubbles V8883TTtimm, 13 Nov 2016 | Read review
“very far from attractions, rude staffs”
 of 5 bubbles bahar2537, 22 Jun 2016 | Read review
“Demand a room at the rear of the hotel away from the main road or find somewhere else to stay.”
 of 5 bubbles 580robyn, 13 Jun 2016 | Read review
“Rooms on the back are quieter.”
 of 5 bubbles amg181, 15 May 2016 | Read review
“On the back of the hotels the rooms are more quiet.”
 of 5 bubbles JustManuel, 24 Mar 2016 | Read review
5 of 5