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BEST WESTERN PLUS Hotel Universo

0.8 km from Rome centre
  • Room Service
  • Restaurant
  • Bar/Lounge
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1 room, 2 adults, 0 children
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Via Principe Amedeo 5B, 00185 Rome, Italy
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1,489 Reviews from our TripAdvisor Community

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Showing 776: English reviews
Balzan, Malta
Reviewed 1 week ago

Not only was this good value for money, it has an awesome location, minutes away from termini, it is absolutely clean, a nice selection for breakfast. The room was very comfortable in size, so was the bathroom. The staff were very friendly and patient, and always went the extra mile to put a smile on our faces. I would definitely...

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Helpful?
Thank Lara175
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Lara175, Thank you for having chosen our hotel and for sharing your experience here with us. We were all happy to read you had a nice stay and we exceeded your expectations! We're so grateful for your kind words. It's such a big pleasure for us to know you've been fully satisfied of your stay. It would be a...

Lisbon, Portugal
Reviewed 1 week ago

An average 4 star hotel. Excellent location 5 minutes to all kinds of transportation, and within walking distance to many attractions. Excellent breakfast for 3€ if not included in the accomodation price. Many shops, restaurantes, cafés in the area, not to mention Termini station which has a shopping center inside. Great place to eat nearby Mercato Centrale inside Termini station....

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Helpful?
Thank Ruivi
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Ruivi, Thank you for having chosen this hotel and for having shared with other travellers your kind opinion about our facilities and services. Concerning the behaviour of a member of our Staff, we're deeply sorry. I have personally spoken with the Front Office Manager and, also on behalf of my colleague, I can assure you we will do our...

Reviewed 1 week ago via mobile

Stayed here when we went to watch Wales v Italy rugby. Went with my hubby plus my sister and her husband. We had a fabulous time. The hotel was clean, modern and in a central location. The breakfast was far better than we expected it to be.

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Helpful?
Thank Patricia 'Trixi... H
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Patricia 'Trixi... H, Thank you for having chosen our hotel and for sharing your experience here! We were all happy to read you had a nice stay and we exceeded your expectations. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again!...

Tel Aviv District, Israel
Reviewed 1 week ago

The hotel is very cheap in proportion to other hotels and offers large rooms. My room was big and very convinient. It is very close to Termini station. it's in the middle and so makes it great location. the staff are very nice, I loved the staying there!

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Helpful?
Thank Daniel F
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Daniel F, Thank you for giving us such a perfect rating and for recommending our hotel to other travellers! I'm sure our entire hotel Staff has been glad to take care of your needs as much as you enjoyed your stay. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and...

Wales
Reviewed 1 week ago

We stayed here during the Wales v Italy match in Feb 2017. The hotel was very well situated, within easy 5-10 minutes walk of the train station and roughly 10-15 minutes to the coliseum and other attractions. The rooms were spacious, spotlessless clean and the beds were comfortable. The only down side was that the rooms were very warm and...

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Helpful?
Thank kankuchick
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear kankuchick, Thank you for choosing Best Western Plus Hotel Universo as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us. We are so delighted that you enjoyed your stay! We take this opportunity to inform you that, concerning the heating, we had a temporary problem but now we...

Swansea, United Kingdom
Reviewed 2 weeks ago

Stayed here on a B and B basis. Room was tidy enough with flat screen tv, mini fridge tea and coffee etc Bathroom ok. Nice size shower though ours was tricky to operate and had a mind of its own. We stayed in February and the room was too hot. We could not control temperature as air con not working...

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Helpful?
Thank Tony S
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Tony S, Thank you for choosing Best Western Plus Hotel Universo as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us. We regret to read that some of our facilities were not up to your expectations. We take this opportunity to inform you that we took note of...

Montreal, Canada
Reviewed 2 weeks ago via mobile

Rooms were a bit dusty but they were nice rooms with modern bathrooms. They staff was very polite and efficient. Great breakfast for 3 euro's a day. Good location near termini station and close to everything.

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Thank Amandia B
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Amandia B, Thank you for choosing our hotel as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us. We are very happy to know that everything was to your liking and that you enjoyed your stay here at Best Western Plus Hotel Universo! However, we regret to hear...

Durham, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at the Best Western Universal Rome at the end of January. We arrived late at night, approximately 23:00hrs. Check in proved to be a breeze and the process only took about 10 minutes. We were offered to types of rooms, and we opted for a twin room, which turned out to be big enough for three (we were...

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Helpful?
Thank ToM9_3780
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear ToM9_3780, Thank you for sharing your impressions about our hotel. Our apologies if during your stay some of our services were not completely satisfying. I perfectly understand your disappointment concerning the AC not working: I have forwarded your comments to the relevant team for further improvement, and I can certainly promise that they will take this seriously and deal...

Penang Island, Malaysia
Reviewed 2 weeks ago

I only have praises about this hotel. The staff are super friendly and helpful. The room is spacious, clean and modern. Breakfast choices for me was fine. The location is amazing. 2 minutes walking distance to Roma Termini. There are various restaurants (local & others) and souvenir shops nearby the hotel. This hotel is highly recommended .

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Helpful?
Thank Sen R
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear Sen R, First of all we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travellers. We are very happy to know that everything was to your liking and you enjoyed your stay here with us at Best Western Plus Hotel Universo! It would be a pleasure...

Reviewed 2 weeks ago via mobile

Service was excellent, very friendly staff. Rooms were ok clean modern nice bathrooms. Breakfast was 3 euro a day optional and very good from cappuccino to omelettes to fruits and yogurts. Would recommend, near the termini station location is great!

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1Thank MandyBou
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN PLUS Hotel Universo, responded to this review

Dear MandyBou, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Rome

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Staying in Esquilino

Neighbourhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighbourhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighbourhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic centre. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Hotel Universo is a 4 star hotel just a few steps from Termini Railway Station In a very convenient location offers the possibility of a walk in the heart of ancient Rome: The Colosseum and Imperial Forums, Piazza Venezia e Trevi Fountain. Nearby there are landmarks such as the Teatro dell'Opera, National Roman Museum - Palazzo Massimo alle Terme, Baths of Diocletian and one of the 4th Basilicas of Rome: The Patriarchal Basilica of St. Mary Major. Also just a few minutes walk you can walk along the main shopping streets: Via Nazionale, Via del Corso and Spanish steps. Locarted near Termini Railway Station, easily accessible from Fiumicino and Ciampino airports, and well-located also for those who arrive by car thanks to the Hotel agreements with the nearby car parks. Its strategic position is ideal for organizing both national and international meetings in Rome. BEST WESTERN Hotel Universo has 198 rooms in the center of Rome, characterized by a high level of quality and comfort: satellite tv, mini-bar and free Wi-Fi connection and air-conditioning system. Universo Hotel offers you a well equipped Fitness Centre, with sauna, Turkish bath and a space entirely dedicated to relax. Also available a conference centre with 9 rooms capable to host a total of 600 people, all provided with every equipment necessary to organize your perfect meeting in Rome. The restaurant has many personalized menus, with special care for vegetarians and celiac guests. Wi-Fi internet connection is available and totally free of charge in all the areas of the hotel. Rooms and services for disabled guests are available. Close to the Hotel there are also several paying car parks. BEST WESTERN Hotel Universo: four Star welcome in the center of Rome! ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Universo

Address: Via Principe Amedeo 5B, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Price Range: €99 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel Universo 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Universo
Best Western Rome
Rome Best Western
Hotel Universo Rome
Hotel Style:
#139 Luxury Hotel in Rome
#200 Business Hotel in Rome
#266 Family Hotel in Rome
#312 Romantic Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Universo staff and other travellers.
21 questions
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Questions? Get answers from BEST WESTERN PLUS Hotel Universo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose deluxe double room for a choice between a comfortably sized double bed or two twin beds as opposed to the size of a single and a half”
 of 5 bubbles Lara175, 13 Feb 2017 | Read review
“As for a room not at the front if hoping for a room you can sleep with the windows open.”
 of 5 bubbles kankuchick, 10 Feb 2017 | Read review
“Non-smoking rooms on the 7th Floor was great”
  • Great bed
 of 5 bubbles 129senr, 1 Feb 2017 | Read review
“Best Rooms look on to the Street, and have antique balconies!”
 of 5 bubbles CyberSecureDave, 4 Jan 2017 | Read review
“7th floor (top) seems to have larger balconies than lower floors.”
 of 5 bubbles WilliamA792, 19 Nov 2016 | Read review
5 of 5