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The St. Regis Rome

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#85 of 1,293 Hotels in Rome
Certificate of Excellence
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The St. Regis Rome
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1,888 Reviews from our TripAdvisor Community

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Showing 1,644: English reviews
Hoboken, New Jersey
Reviewed 4 days ago NEW

Beautiful hotel. While it was under construction during our summer stay it didn't affect us much at all. Our room was lovely and service was as expected. Do treat yourself to the champagne in the ballroom on Fridays and a daily cappuccino from your butler.

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Helpful?
Thank MsMitzyP
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear MsMitzyP Guest, what a pleasure reading your lovely review! It is great to learn that you still treasure some happy memories of your stay at The St. Regis and of the Evening Brand Ritual with live piano music. Until your next visit, Vincenzo Falcone Hotel Manager

Reviewed 2 weeks ago

Stayed here in mid-late December. Beware that the hotel is undergoing very substantial renovations (very different from what they describe as "minimal disruption" on their website). When I was there, the bar was closed and there were extremely strong, unvented paint fumes in the lobby. Yuck! My renovated junior suite was very elegant but quite cramped in places--for example, not...

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Helpful?
Thank Adam K
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Adam K., We are very sorry hearing that, throughout your stay in December, the renovation works affected it so much that it was far from being a comfortable one. We are workingto minimize the impact that this project may have on our Guests and we are sorry if you couldn’t relax in the Lobby and your overall impression was...

Paris, France
Reviewed 2 weeks ago via mobile

Wow, what a treat it was to stay at the St. Regis. I found a good package on Expedia that included round trip airfare plus nights at this hotel and I'm so glad I jumped on it! The hotel is absolutely stunning, with a huge lobby bar where they filmed parts of The Talented Mr. Ripley which we used to...

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Helpful?
Thank Lisa P
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Lisa P., WOW, what a treat receiving such an enthusiastic review about your stay at The St. Regis Rome! We are delighted learning that you experienced the unique and intimate atmosphere of our hotel, drinking a Martini in the Lobby or having breakfast in your accommodation. We look forward to welcoming you back soon to go above and beyond...

Reviewed 2 weeks ago

This is an extraordinary Hotel. From the moment we arrived we were treated like royalty. Andrea checked us in, upgraded our room and sent us delicious amenities. Every staff member at this hotel are exceptional. Both Maurizios at the Bar were great. The doorman, Stefano, was wonderful and so nice to us. As two ladies traveling alone he watched out...

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Helpful?
Thank Clara C
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Ms. Clara C., What else could we possibly add to your wonderful review, a part from a huge THANK YOU? We are delighted that your second visit was a truly memorable experience and that you and your lady friend felt taken care and welcome. We all look forward to welcoming you back to surprise you some more! Best wishes...

Reviewed 3 weeks ago via mobile

Like many of the St. Regis properties, this one is elegant in a very old school manner. We had columns in our deluxe room! You stay at the St. Regis for the Service, which I have found to be excellent in many countries. It is very comfortable and the location is good but not as good as its Starwood cousin,...

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Helpful?
1Thank Bonvoyageak
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Bonvoyageak, Thank you for sharing your impressions and for your recognition. We look forward to welcoming you back on your next visit, so that we may show the spectacular result of our renovation project and, even more, our strong commitment to service excellence. Please do not hesitate to contact us and we will do our utmost to stand by...

Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

My husband and I were married in October and for the second leg of our honeymoon we selected to stay at the St. Regis in Rome. We were beyond excited to experience the city together but all in all were left disappointed about our stay. Upon arrival, as many guests have commented, the renovated lobby is truly beautiful and the...

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Helpful?
4Thank lauraleach1
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Ms. Lauraleach1, We are truly sorry that your experience at our hotel more than two months ago was so disappointing. The situations you have described are certainly not representative of the St. Regis standards of service and all we can do at this stage is to apologize most sincerely for having spoiled your stay and trust towards our brand....

Raleigh, North Carolina
Reviewed 4 weeks ago

I had high hopes for the St. Regis in Rome, which is a property I have always longed to visit. As a platinum guest and frequent traveler to hotels in this category, I do expect a particular standard and this trip, the St. Regis fell short. It simply lacked the personal touches and staff attention needed to create a memorable...

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Helpful?
3Thank TriangleTravelers
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Triangle Travelers Guest, We can not but thank you for your detailed feedback about your family stay at The St.Regis Rome, since it is an essential instrument for us to evaluate and improve. I have shared your comments with all the Heads of the Departments involved, since a warm approach, a personal touch, attention to details and a consistent...

Fort Lauderdale, Florida
Reviewed 12 December 2016

Overall great stay. The hotel is going through renovations so some areas are closed. One of the most comfy beds I've ever stayed in. Location is great right near the main train station. Would recommend friends to stay here

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Helpful?
Thank Rudd61
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Rudd61 Guest, Thank you for sharing your feedback on TripAdvisor and recommending The St. Regis Rome to your friends! We are glad to deserve the five star rating as well as the highest score for service and we look forward to your next visit, once the renovation is complete to surprise and delight you again and again. With our...

Reviewed 10 December 2016 via mobile

My husband and I stayed at the St. Regis for two long weekends with a business trip to Germany during the week. On first impression we were awed by the new lobby which is quite a showstopper. Our check in was in a small temporary room as the hotel is undergoing a large renovation, which in my opinion is a...

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Helpful?
3Thank Roxanne W
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Roxanne W., Dear Guest, We read your review with growing interest, since it highlights both what made special your two visits at The St. Regis Rome and what has to be improved in order to be flawless. We apologize for the inconsistency experienced throughout your stays and, at the same time, we thank you for taking the time to...

Reviewed 9 December 2016

I had visited Rome 3 and a half years ago and walked past the St Regis several times. Every time I did I looked inside to get a glimpse of what it was like. I saw the staff opening the doors for arriving guests dressed smartly in their gray suits and cloaks and I though, "If I ever come back...

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Helpful?
1Thank Kris D
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this review

Dear Kris D., Your review is definitely…BREATHTAKING!! Thank you for detailing your experience, but above all your emotions and your appreciation for the timeless atmosphere and the historical identity of The St. Regis Rome. We are also happy that the strategic location allowed you and your wife to enjoy the Eternal City. On behalf of all the St. Regis Staff,...

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Staying in Esquilino

Neighbourhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighbourhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighbourhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic centre. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Caesar Ritz proudly opened "The Grand" in 1894 as Rome's first luxury hotel and today it still maintains the prestigious status to be one of the world's finest hotels. Each guest room or suite features a unique identity and is exquisitely appointed in a combination of Empire, Regency and Louis XV styles. Complimentary Wi-Fi Internet access is available in the hotel lobby, at Le Grand Bar and at Vivendo Restaurant. ... more   less 

Additional Information about The St. Regis Rome

Address: 3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Price Range: €296 - €811 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Rome 5*
Number of rooms: 161
Reservation Options:
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Also Known As:
The St. Regis Rome Hotel Rome
St Regis Rome
Rome St Regis Grand
Hotel Style:
#3 Business Hotel in Rome
#11 Spa Hotel in Rome
#43 Family Hotel in Rome
#49 Luxury Hotel in Rome
#57 Romantic Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Rome staff and other travellers.
31 questions
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Fairview Heights, Illinois
over a year ago

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Questions? Get answers from The St. Regis Rome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back of the hotel on the higher floors are quieter.”
 of 5 bubbles 709krisd, 9 Dec 2016 | Read review
“right choice- suite!”
  • king bed!
  • just a coridor
  • royal bathroom!
 of 5 bubbles 892tatyanag, 7 Dec 2016 | Read review
“Room 343 faced a backstreet, but was a Deluxe room, and buildings across the street could easily see into the room.”
 of 5 bubbles litetravellerNYC, 5 Dec 2016 | Read review
“Ask for a quiet, slightly bigger room, not a standard room if you like space...”
 of 5 bubbles LynD573, 20 Nov 2016 | Read review
“Request for a view of Piazza Republica.”
 of 5 bubbles mckcluv2travel, 15 Nov 2016 | Read review
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