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The Westin Excelsior, Rome

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Traveller (1152)
Room & Suite (733)
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Overview
  • Excellent45%
  • Very good30%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“via veneto”(287 reviews)
“heavenly bed”(44 reviews)
“starwood points”(36 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from The Westin Excelsior, Rome
Offers & Announcements: Book Early and Save 30%
Offers from The Westin Excelsior, Rome
Offers & Announcements: Book Early and Save 30%
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Reviews (2,478)
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2,074 results
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76
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All reviewsvia venetoheavenly bedstarwood pointsspanish stepsamerican embassybeautiful hotelconcierge deskclassic hotelvilla borghesesteam roombusiness centerupgraded to a suitemarble bathroomtrevi fountainfive star hotelrooms are largehotel restaurant
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811 - 815 of 2,074 reviews
Reviewed 10 June 2015 via mobile

Very nice hotel. All staff we're pleasant and couldn't fault customer service. Breakfast was very nice and I loved the smoked salmon. Coffee was also very good quality. We really liked the location as it felt very safe for us. It has an old world...More

Thank landofheartsdesire
Response from westinexcelsior2015, General Manager at The Westin Excelsior, RomeResponded 14 June 2015

Dear Tripadvisor Thank you for saying we are a nice hotel and that you felt safe Arriverderci ! Marc L General Manager

Reviewed 9 June 2015

Stayed here for four nights in June. The room was okay, bed was comfortable. We were asked prior to arrival if we wanted to pay an additional Euro 59 plus taxes for an upgraded room. We took the option. Being Lifetime Gold will never know...More

1  Thank thesmdm
Response from westinexcelsior2015, General Manager at The Westin Excelsior, RomeResponded 11 June 2015

Dear TripAdvisor Thank you for saying that we are good; we now need to work on exceeding your expectations I will look at some of the shower bars and lower them to allow more space under de edge of the bath As to the adaptor...More

Reviewed 7 June 2015

We stayed at the Westin Excelsior for 4d/3n in June 2015 and had a great experience. We (3 in our group) arrived at 8:30 am (too early for check in) and they held our luggages w/o any issues. The front desk took our info and...More

1  Thank StanJ-NY
Response from westinexcelsior2015, General Manager at The Westin Excelsior, RomeResponded 10 June 2015

Dear TripAdvisor Grazie mille ! That’s a nice review and happy to read you enjoyed your stay Marc L

Reviewed 5 June 2015

We visited the hotel in June which was well located and grand in design and decor. Most of the residents seemed to be American and on corporate business trips. We visited the bar for drinks late night, sadly the service from the bar tenders did...More

Thank Bains19
Response from westinexcelsior2015, General Manager at The Westin Excelsior, RomeResponded 8 June 2015

Dear TripAdvisor Thank you for saying we are a grand hotel but of course the service also needs to match and I regret and apologize we did not on this occasion. Sincerely hope we will have another opportunity to serve you better Marc L

Reviewed 4 June 2015

Fab Hotel, next to everything, Fantastic Service & Germano was THE Best Bar Man, very charismatic & Funny, I was with My Husband & a Couple of Friends', we received the Best Service with a Smile, lovely atmosphere & canopes along with our drinks -...More

Thank jeanbonner21
Response from westinexcelsior2015, General Manager at The Westin Excelsior, RomeResponded 7 June 2015

Dear TripAdvisor Thank you for your nice review on the Café Doney Germano is very proud of your comments Best regards Marc L

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
US$337 - US$809 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Rome
#119 Family Hotel in Rome
#130 Business Hotel in Rome
#162 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$337 - US$809 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Rome
#119 Family Hotel in Rome
#130 Business Hotel in Rome
#162 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1152)
Room & Suite (733)
Dining (141)
Pool & Beach (9)
Amenities (37)
Pool (9)
Business Centre & Event Rooms (8)
Nearby
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and
Via Veneto neighbourhood earned its reputation as a
posh area where gorgeous Marcellos wooed actresses and
models while bored housewives hung out in streetside
cafes. The cafes are still there, and so are the
cocktails, but the neighbourhood is now home to
five-star businesses including hotels, banks, law
firms, and embassies. The area is also right next to
...More
Questions & Answers
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Manolya24
10 May 2018|
AnswerShow all 7 answers
Response from MarcL2018 | Property representative |
Dear Manolya Of course Try our cocktails at the Orum bar ! We just re-invented the Cardinale cocktail Benvenuti Marc Gm
1
Vote
Kimberly L
4 April 2018|
AnswerShow all 7 answers
Response from ErolBrc | Reviewed this property |
not included but there are many places closely
1
Vote
annie l
10 December 2017|
AnswerShow all 4 answers
Response from MarcL2018 | Property representative |
Buongiorno Yes we do at st regis and westin excelsior Pls contact me at marc dot lannoy at marriott dot c o m Arrivederci ! Marc General Manager
0
Votes
Room Tips
"larger rooms, better views."
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"we wanted larger rooms for more comfort. Their junior suites were perfect"
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"Outside Floors are a Must if possible!"
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"Ask for high floor if possible Near elevator because Some rooms are quite a walk from the main elevators."
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