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All reviewsvia venetoheavenly bedstarwood pointsspanish stepsamerican embassybeautiful hotelconcierge deskclassic hotelvilla borghesesteam roombusiness centerupgraded to a suitemarble bathroomtrevi fountainfive star hotelrooms are largehotel restaurant
Very nice hotel. All staff we're pleasant and couldn't fault customer service. Breakfast was very nice and I loved the smoked salmon. Coffee was also very good quality.
We really liked the location as it felt very safe for us.
It has an old world...More
Response from westinexcelsior2015, General Manager at The Westin Excelsior, RomeResponded 14 June 2015
Thank you for saying we are a nice hotel and that you felt safe
Stayed here for four nights in June. The room was okay, bed was comfortable. We were asked prior to arrival if we wanted to pay an additional Euro 59 plus taxes for an upgraded room. We took the option. Being Lifetime Gold will never know...More
1 Thank thesmdm
Response from westinexcelsior2015, General Manager at The Westin Excelsior, RomeResponded 11 June 2015
Thank you for saying that we are good; we now need to work on exceeding your expectations
I will look at some of the shower bars and lower them to allow more space under de edge of the bath
As to the adaptor...More
We stayed at the Westin Excelsior for 4d/3n in June 2015 and had a great experience. We (3 in our group) arrived at 8:30 am (too early for check in) and they held our luggages w/o any issues. The front desk took our info and...More
1 Thank StanJ-NY
Response from westinexcelsior2015, General Manager at The Westin Excelsior, RomeResponded 10 June 2015
Grazie mille !
That’s a nice review and happy to read you enjoyed your stay
We visited the hotel in June which was well located and grand in design and decor.
Most of the residents seemed to be American and on corporate business trips.
We visited the bar for drinks late night, sadly the service from the bar tenders did...More
Response from westinexcelsior2015, General Manager at The Westin Excelsior, RomeResponded 8 June 2015
Thank you for saying we are a grand hotel but of course the service also needs to match
and I regret and apologize we did not on this occasion. Sincerely hope we will have
another opportunity to serve you better
Fab Hotel, next to everything, Fantastic Service & Germano was THE Best Bar Man, very charismatic & Funny, I was with My Husband & a Couple of Friends', we received the Best Service with a Smile, lovely atmosphere & canopes along with our drinks -...More
Response from westinexcelsior2015, General Manager at The Westin Excelsior, RomeResponded 7 June 2015
Thank you for your nice review on the Café Doney
Germano is very proud of your comments
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighbourhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighbourhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to
Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 20:00.