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Starhotels Terminus

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902 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Pahrump, Nevada
Reviewed 10 October 2016

Located right across from the train station. So convenient for tired travellers. Check-in was fast and efficient. Front desk person very helpful about where to shop and where eat. Room is spacious and immaculate. Great view of the train station and metro. Traffic very noisy, but not so bad on the fifth floor. Spacious bed with nice crisp (but smooth)...

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Helpful?
1Thank NVJudie
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Guest, we're really grateful for spending your time reviewing your stay at the STarhotels Terminus! We hope to have you as our Guest very soon in the future. Kindest regards, Paola Castiglia Revenue Manager

Yokohama, Japan
Reviewed 8 October 2016

Just within a few minutes from the train station, this hotel is very conveniently located. The room was clean, and the hotel staff was friendly and helpful. The room is equipped with a good-size safe large enough to place my notebook computer inside. However, the hotel caters to large groups of organized tour visitors, and sometimes their loud voices speaking...

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Helpful?
Thank rsg01657
Management response:

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Paola Castiglia Revenue Manager

lancashire
Reviewed 4 October 2016

Stayed recently for one week at this Hotel. Chose it because it was close to train station and we have stayed in a Starhotel in Rome. Transferred from the airport via the ALIBUS cost 4 euros one way and much better value than a rip off taxi. Although the bus does get busy and queing is not the order of...

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Helpful?
Thank mhdisco
GeneralManagerSHS, General Manager at Starhotels Terminus, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Reviewed 3 October 2016

Hotel is in excellent location opposite Naples train station. Little noise disturbance although I benefitted from being on the 5th floor. Cleanliness was good and property seemed well room. Breakfast good bur dinner (I only had one) was disappointing although this not uncommon in Italian hotels.

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Helpful?
Thank Griffon24
GeneralManagerSHS, General Manager at Starhotels Terminus, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Lake Worth, Florida
Reviewed 2 October 2016

We stayed here for two nights prior to meeting with our tour group. We didn't expect such a nice room, good service, and a outstanding breakfast. The room was quiet and the front desk staff was extremely helpful. They made several calls for us when we had a double charge from a local restaurant, which straightened out our problem. The...

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Helpful?
Thank melaniem610
Management response:

Dear Melanie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paola Castiglia Revenue Manager

Ra'anana, Israel
Reviewed 24 September 2016

This is the closest hotel to the train station and provides an excellent starting point for travels to Sorrento,Pompeii, Herculaneum, the Amalfi Coast and Capri. In addition, there is a metro station just outside the station enabling easy access to the center of town and the Archaeological Museum which is a must-see. The hotel is spotlessly clean, elegant and the...

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Thank IlanaJ53
London, United Kingdom
Reviewed 22 September 2016

The hotel is situated just next to the central train station. There is also a bus station across the hotel that operates from-to airport every 15 minutes and it cost only something like £2. A couple of restaurants around the vicinity and a shopping mall just opposite the hotel. This hotel also served as the meeting point for tourists travelling...

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Thank Henners1964
Management response:

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paola Castiglia - Revenue Manager

North East England
Reviewed 30 August 2016

Reading some reviews we were not sure what to expect from the area. The hotel was elegant and beautiful. Our Superior room was spotless with plenty of space, walk in wardrobe, fridge and safe. WIFI was a bit iffy but that could have been me. The area was busy around the terminus but better than we expected, we have stayed...

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Thank ianandlesley56
Padua, Italy
Reviewed 28 August 2016

Its the closest hotel from the station , we were tired , we are old so we marched in expecting it to cost much more because it looks quite swanky in the reception. 120 euros ... only , ok good we'll take it . Ended up staying three nights ... breakfast included , and a very lovely breakfast as well...

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Thank Saskiagrav
London, United Kingdom
Reviewed 28 August 2016

We were flying in to Naples quite late in the evening and were due to travel out to the Amalfi coast the next day, so were looking for a good place to rest for the night. The Starhotels terminus fit the bill perfectly. The hotel is seriously understaffed at late evenings and we had to be checked in by the...

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Helpful?
Thank MiiTMO
GeneralManagerSHS, General Manager at Starhotels Terminus, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Starhotels Terminus in Naples. We're conveniently located in Piazza Garibaldi, close to the historical centre and just beside the railway station - ideal for travelling around and exploring the city's most important cultural sights.Our romantic hotel is styled with harmonious colours and exudes the warmth and hospitality for which Naples has always been famous. Sit and enjoy drinks in the roof garden and soak up the beautiful views encompassing Vesuvius and the Gulf of Naples. During the spring and summer, you can enjoy the sounds of live piano music too.In all there are 173 traditional rooms and suites, a well-equipped fitness room, new Congress Centre with 10 meeting rooms seating, all bathed in natural light. ... more   less 

Additional Information about Starhotels Terminus

Address: Piazza Garibaldi 91, 80124, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: €73 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starhotels Terminus 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Starhotels Terminus Hotel Naples
Starhotel Terminus Naples
Starhotel Terminus Hotel Naples
Hotel Style:
#32 Luxury Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Starhotels Terminus staff and other travellers.
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Questions? Get answers from Starhotels Terminus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior rooms very quiet.”
 of 5 bubbles BurrillvilleBunkie, 8 Nov 2016 | Read review
“Exterior rooms have fun balconies, but they will by noisy. Rooms ending in 02 and 04 have Vesuvius views”
 of 5 bubbles SFworldtraveller, 24 Oct 2016 | Read review
“High floor room with balcony is better. Rooms that not facing the Geribaldi square or the train station are less noisy.”
  • View from the window
  • The room
  • Geribaldi square - View from the balcony
 of 5 bubbles abke550, 17 Oct 2016 | Read review
“Rooms away from Train Station are quieter”
 of 5 bubbles NVJudie, 10 Oct 2016 | Read review
“Classic rooms pretty basic so take your own kettle”
 of 5 bubbles mhdisco, 4 Oct 2016 | Read review
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