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BW Signature Collection Hotel Paradiso

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Via Catullo 11, 80122, Naples Italy
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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US$132
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US$123
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Free cancellation until 06/01/22
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Traveller (708)
Room & Suite (367)
Dining (101)
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A note from BW Signature Collection Hotel Paradiso
Updated 14/05/20

About

#24 of 228 hotels in Naples
Location
Cleanliness
Service
Value
Travellers' Choice
BEST WESTERN Hotel Paradiso, situated on Posillipo Hill, enjoys a spectacular view of the Gulf of Naples, with Vesuvius as a backdrop.Within just 2,500 metres may be found: the San Paolo Stadium, the Mostra D’oltremare exhibition centre, the University of Federico II di Monte Sant’Angelo, the railway station and the Campi Flegrei subway stop. From many rooms, and certainly from our “Terrazza Paradiso" restaurant, following the line of the coast you see Castel dell'Ovo, built around the year 1000 on a small island of tufaceous rock named Megaris. This is where - legend has it - the siren Parthenope, enchanted by the beauty of the surroundings, constructed the city of Naples. Descending the hill, in a few minutes one arrives at the marina of Mergellina and, 200 metres after that, at the subway station. From here there is a good connection to the old city centre and to the central station, from where it is possible, in around 20 minutes, to reach the sites of Ercolano and Pompei. Also on Posillipo Hill, around 2 km from the hotel, and at the end of the incredibly scenic Via Petrarca, is Virgiliano Park with its green areas and wide terraces that look out onto a sheer view of the Marechiaro Sea, and with a clear view of the little island of Nisida. This is a sight of rare beauty for those who love walking or jogging far away from traffic. The rooms, the meeting rooms, and the scenic restaurant with its Mediterranean cuisine and the warm welcome of its staff, all act as guarantees of a pleasant holiday or business trip.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Restaurant
Hiking
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Rooftop bar
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Great View
Languages Spoken
English, French, Spanish, German and 1 more
1749Reviews38Q+A100Room tips
Traveller rating
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Popular mentions
Gavin J wrote a review 11 Oct
Guia de Isora, Spain28 contributions30 helpful votes
The hotel was fabulous. Very comfortable in a great location with a wonderful view. Good value for money. Very welcoming. The staff were outstanding. So friendly. Nothing was too much trouble. The food was excellent. We will definitely return. Highly recommended.
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Date of stay: October 2021Trip type: Travelled with family
1 Helpful vote
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Response from BW Paradiso Napoli, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 2 days ago
Dear Guest, thank you for your positive feedback. We are glad to have satisfied all your expectations. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of Golfo di Napoli. Best regards Angelo De Carlo Funzionario Vendite Hotel Paradiso, BW Signature Collection di Napoli
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agnès l wrote a review 7 Oct
2 contributions
Nice hotel, fantastic views from the restaurant but my room was like a basement with one very small, very high window next to a wall and on earth level because of the slope, so extremely dark, quite claustrophobic and unsafe, I could not make phone calls or browse internet on my phone as it did not work because it was such a cave ! The hotel's wifi did not work most of the time and the breakfast was mostly already packed food
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Date of stay: October 2021
Value
Location
Service
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Fahim A wrote a review Aug 2021
Amsterdam, The Netherlands1 contribution
The hotel looks great from the outside with a spectacular view looking down on Napoli city. Skybar and Restaurant has limited food and drinks, they are also a bit pricey… Staff members in the reception and restaurant were really rude, slow and not helpful. The man in reception was sitting down having social gatherings with his friends and not interested in making the customers happy was really not impressed with the service.
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Date of stay: August 2021Trip type: Travelled on business
Room Tip: Only book this for the view, otherwise it’s not worth spending your money on.
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Response from BW Paradiso Napoli, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 24 Aug 2021
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. the thing that pains us most is to read his description of our way of welcoming. We are immensely sorry not to have been able to give the desired comfort away from home. We hope she will be able to give us a second chance , the waitresses, the receptionists and all our staff would like to show you how important your words are for us. We are saddened to learn that our location located on the quiet hill of Posillipo, characterized by new furnishings, a relaxing mini-pool, Solarium and panoramic terrace on the fifth floor, did not fully meet your expectations for Departure. If I can provide any assistance, please don't hesitate to contact us directly. Sincerely, Hotel Paradiso BW Signature Collection di Napoli Angelo De Carlo Front Desk Agent
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Modesto Martinez wrote a review Jul 2021
Chesapeake, Virginia3 contributions1 helpful vote
Amazing hotel. Incredible staff and catered to their guest. Great restaurant and great scenery. I would recommend this hotel to friends and family. Not too far from downtown Naples. Great shopping and restaurants
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Date of stay: July 2021Trip type: Travelled with family
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Response from BW Paradiso Napoli, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 1 Aug 2021
Dear Client, Thank you for left your comment regarding your experience at Paradiso Htl, on Tripadvisor, spending nice words for our helpful Staff, breakfast service, and cleaning rooms We hope to see you again in our hotel and for every need, I and our staff are at your disposal. Best regards Hotel Paradiso, BW Signature Collection di Napoli Front Desk Agent Marco Ciotola
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jessethe wrote a review Jul 2021
Baltimore, Maryland113 contributions27 helpful votes
This hotel has the worst service in Italy 🇮🇹. The tall bald old receptionist tries to push other services in a very agressiva manner. When we ask f taxi he stated “I told you you had to reserve this service with me. Now it is too late.” I just replied that when not on business trips, I did not want to get stuck with scheduled transportation. I politely indicated that I would use Uber , since no car available. He stated “go ahead”. Ten minutes later, when Uber could not find a driver, a Asked the bald receptionist for a taxi phone number. He then smirked and stated “Did you learn that Uber does not work here?” All in all an awful hotel service. Are these People having a side hustle getting people onto unasked services???
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from BW Paradiso Napoli, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 23 Jul 2021
Dear Jessete , we hope you had a nice journey back home. Our hotel Team are already aware about your complaints during your stay, and we know that they already apologize regarding your unusual and particular experience with us., probably due to misunderstanding Of course, we took good note of all your remarks, and we are to improve our services and standards. We hope that you’ll give us a new opportunity, to prove you that we can progress and offer you a special stay, as we usually do. we are waiting for you soon to Paradiso House, to make you spend a better stay, Yours sincerely Hotel Paradiso, Bw Signature Colelction Manager Alberto Sorretnino
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PRICE RANGE
US$125 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western paradiso, best western naples, naples best western
LOCATION
ItalyCampaniaProvince of NaplesNaplesPosillipo
NUMBER OF ROOMS
74
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Frequently Asked Questions about BW Signature Collection Hotel Paradiso
Which popular attractions are close to BW Signature Collection Hotel Paradiso?
Nearby attractions include Posillipo (0.00 km), Twins - Cocktail Wine Coffee (0.3 km), and Chiesa di Sant'Antonio a Posillipo (0.2 km).
What are some of the property amenities at BW Signature Collection Hotel Paradiso?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at BW Signature Collection Hotel Paradiso?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at BW Signature Collection Hotel Paradiso?
Guests can enjoy a rooftop bar and an on-site restaurant during their stay.
Is parking available at BW Signature Collection Hotel Paradiso?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to BW Signature Collection Hotel Paradiso?
Conveniently located restaurants include Trattoria del Golfo, Il Miracolo dei Pesci, and Osteria Mediterranea.
Does BW Signature Collection Hotel Paradiso have an airport shuttle?
Yes, BW Signature Collection Hotel Paradiso offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at BW Signature Collection Hotel Paradiso?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at BW Signature Collection Hotel Paradiso?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does BW Signature Collection Hotel Paradiso offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at BW Signature Collection Hotel Paradiso?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.