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Grand Hotel Parker's

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#26 of 188 Hotels in Naples
Certificate of Excellence
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1 room 2 adults 0 children
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1,005 Reviews from our TripAdvisor Community

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Showing 378: English reviews
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Dublin, Ireland
Reviewed 4 days ago NEW

I recently had the pleasure of staying in this hotel for a business conference. The staff were friendly and helpful, only too happy to provide anything that we needed from recommendations to meeting rooms. The hotel itself has the most amazing views of the bay of Naples and the vista from the restaurant on the top floor is just jaw...

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Helpful?
Thank Michelle D
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Michelle D, Good afternoon from sunny Naples, Thank you so much for your excellent feedback... We are very proud of our Team! Hopefully you'll be back with your staff or for a family holidays to enjoy the City and surroundings. Again, thank you for your compliments and for sharing your enthusiastic experience at Grand Hotel Parker's. Our Warmest Regards,...

Miami
Reviewed 2 weeks ago via mobile

Not appreciated balcony view...,.moldy stairs Room smelled of construction dust Can hear people next door snoring and worse!! Would not stay here again Too bad hotel was nearly empty and when we saw the view of the moldy stairs We asked for upgrade and the staff said we cannot as the room we booked was prepaid ! LOL. A bit...

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Helpful?
Thank Debolas
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Debolas, Good morning from sunny Naples, We are deeply sorry you were not able to experience our property at its best but ones again we will take in to deep consideration your tips in the upcoming future. We are proud of having recently received by Trip Advisor itself a proof of excellence for our customer service and commitment to...

Reviewed 2 weeks ago via mobile

I m writing this review from my only and last night here. This place is a disgrace to slh and all 5 star hotels. Every request was being being dealt as a problem. Salvatore Liguori, if this is the real name he gave me. He was a disgrace. No iPhone chargers, no room service. I was told by him he...

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Helpful?
Thank Melba A
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Ms. Melba, We are deeply sorry to read your negative impression of our Hotel and we know that you wrote this review because you were really upset on that moment. Fortunately, we know that yesterday morning you changed your opinion about it after talking to our Front Office Manager and you accepted our sincere apologies. We invite you to...

Hong Kong, China
Reviewed 4 weeks ago

Maybe a 3-star hotel at best. Furniture is old and badly maintained. Bed mattress and pillows had zero comfort. Even though we didn't use the TV it was old and tiny which is rare for a supposed 5-star hotel. The bathroom was dark and old. Had dinner one night at the restaurant and the food was subpar for the price....

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Helpful?
Thank mikeda425
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Mr. Mikeda425, Good morning from Grand Hotel Parker's, We are deeply sorry to read your message on Trip Advisor, after you left the hotel telling us that you had to live for an urgent matter in Rome. We now understand your reasons, and are disappointed that you didn't like the soul of the Hotel, the most ancient in the...

London, United Kingdom
Reviewed 11 January 2017

This is a quite traditional, but quirky, sole-owner hotel which has a lot going for it -- fabulous views of the Bay of Naples, Capri and Vesuvius, very friendly staff and good breakfasts. The decor and bathrooms could do with a little modernising, although the superior rooms are quite large and well equipped. It is a little out-of-the-way for people...

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Helpful?
1Thank Carl G
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Carl G, Good afternoon from Grand Hotel Parker's, Thank you for having taking time in writing few words about your pleasant stay in Naples. We appreciated your comments about the property, we inform you that the hotel is having a refurbishment. The rooms and the common areas will offer a fresh and updated style, keeping our Classic soul who...

Tel Aviv, Israel
Reviewed 22 December 2016 via mobile

The hotel is beautifully situated. Old grand hotel with lovely old furniture. Not well kept. In the room you have an Espresso machine with styrofoam disposable cups. Ridiculous for a grand hotel. I was promissed an upgrade and was asked to pack my belongings so the staff could transfer my stuff to the better room while I was gone. So...

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Helpful?
Thank Jonathan L
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Jonathan L, good morning from Grand Hotel Parker’s. We are deeply sorry to read your feedback about the Restaurant; we shared your comments with our Restaurant Manager who will take note of it and improve our services. We appreciated your compliments to the fantastic views offered at our rooftop terrace where you could admire the beauties of the Bay...

Culcheth
Reviewed 20 December 2016

We had a two room suite with first class facilities and a view over the Bay of Naples with Vesuvius in the background. Nothing nicer than waking up with the sun shining on a December morning and looking out from the balcony. Equally exciting is having breakfast on the terrace on a sunny morning enjoying such a splendid panorama. The...

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Helpful?
1Thank Porschethebulldog
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Porschethebulldog, Good afternoon from Grand Hotel Parker's, Thank you so much for your excellent feedback about your stay in Naples. It's a pleasure to read that you really enjoyed our Hotel for the view, our friendly and professionalism staff.The hotel offers you an exclusive location to enjoy our upper class quarter with a panoramic view overlooking the bay, and...

Fordingbridge, United Kingdom
Reviewed 11 December 2016 via mobile

Hotel was not bad not the best..lifts slow.. breakfast don't think there was enough tables today or the waitress slow. Food was cold. Coffee warm. Had to ask for every thing and when things run out. Room hot not air conditioned. Clean tho. Nice views.

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Helpful?
Thank derek m
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Derek M, Good morning from Grand Hotel Parker’s. We are deeply sorry to read your feedback about the Restaurant; we shared your comments to our Restaurant Manager who will take not of it and improve our services. The lifts work well, the Hotel was fully booked in the past few days, may that's whythe lift were running slower... We...

Berlin, Germany
Reviewed 11 December 2016 via mobile

We stayed at this classy hotel, enjoyed the historical decoration and elegant place. The breakfast is really rich and delicious. With access to the terrace. In order to watch a perfect view. The hotel view in fantastic over the sea.

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1Thank Eyad76
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Eyad76, Good morning from Grand Hotel Parker’s. Thank you for sharing your experience at our hotel and for your compliments regarding the location. We are thrilled you enjoyed our terrace from which you admired the beauty of the Gulf of Naples. We look forward to welcoming you for the New Year to try our new rooms and wish you...

Bucharest, Romania
Reviewed 8 December 2016

Pro: Fabulous view from the roof terrace. Around 20 C at the end of November it was a perfect weather for us in Neaples even if the local people wore pullovers and jackets. The hotel is perfect located in a quite clean area (you will understand what I mean when visit Neaples) with an awesome view over the shore and...

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Helpful?
Thank Robert S
Deborah M, Responsabile relazioni con la clientela at Grand Hotel Parker's, responded to this review

Dear Robert S, good morning from Grand Hotel Parker’s. Thank you for sharing your experience at our hotel. It's a great pleasure to read your compliments towards our staff is always helpful at reception to the service at breakfast. We've shared with our Restaurant Manager who will undoubtedly be thrilled and will take a cue from his reflections to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stately 5-story Hotel situated in an elevated position overlooking the gulf. ... more   less 

Additional Information about Grand Hotel Parker's

Address: Corso Vittorio Emanuele 135, 80121, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: €135 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Parker's 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Grand Hotel Naples
Hotel Style:
#3 Spa Hotel in Naples
#17 Romantic Hotel in Naples
#17 Luxury Hotel in Naples
#18 Family Hotel in Naples
#23 Business Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Parker's staff and other travellers.
13 questions
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Atlanta, GA
Nashville, Tennessee
over a year ago
Toronto, Canada
over a year ago

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Questions? Get answers from Grand Hotel Parker's staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A sea view is recommended”
 of 5 bubbles michelledX9412KB, 22 Feb 2017 | Read review
“You must book a room at the front to get the fabulous view.”
 of 5 bubbles carlg183, 11 Jan 2017 | Read review
“Speak to reception - they are so helpful and can't do enough for you.”
 of 5 bubbles Porschethebulldog, 20 Dec 2016 | Read review
“To book a seaview room”
  • Capri view from the balcony
  • Vesuvius view from the balcony
 of 5 bubbles PatrickDebus, 1 Dec 2016 | Read review
“Do make sure you have a room at the front. You would miss the views if you don't!”
 of 5 bubbles jkpotters, 16 Nov 2016 | Read review
5 of 5