VILLA ELISIO HOTEL & SPA

Beautiful hotel close to the Capodimonte Museum, Sanità and Catacombe di San Gennaro. Great to go to the Airport. This is a residential area, not a touristic part of the town, but it is very easy to reach the city centre walking (10 min walk from Piazza Dante). The room is spacious and well equipped (safe, large walk in shower, toilet douche, underfloor heating). Very comfortable bed and pillows and quiet location for a good night sleep. Attention to little details is needed to make it even better I would recommend

Date of stay: November 2021Trip type: Travelled as a couple

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Vidya K wrote a review Feb 2021

4 contributions2 helpful votes

Could be improved.

The hotel and room were very nice. The staff was cordial and welcoming, We had ample privacy. However, the service provided could be improved. The breakfast was very minimal with most things that were pre-packaged. The dinner served could also be improved. I would recommend other places which make you pay the same price but offer better room services.

Date of stay: February 2021

Value

Cleanliness

Service

Room Tip: I recommend the spa suite for the jacuzzi.

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924willemb wrote a review Sep 2020

Molinella, Italy58 contributions46 helpful votes

Oasis

This hotel is managed by a co-owner . They really care to give optimum service. Beautiful old villa, nicely renovated. Big garden with ancient trees and comfortable seating. Free and safe parking, right in front of reception. Strategic location. Short walk to the major museums and historic center. A bargain.

Date of stay: September 2020Trip type: Travelled as a couple

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Rigla_ wrote a review Feb 2020

Tamworth, United Kingdom11 contributions18 helpful votes

Very nice hotel

Firstly, Finding this place if you’re not familiar with Naples style back street roads is a hard find. It’s literally down a back alley and in rush hour at night was challenging. But, on arrival it’s a beautiful sight with tasteful exterior decor and very classy reception. The female receptionist spoke great english and was very helpful with directions local pizzerias & supermarkets. Lift to the 3rd floor takes about 3 years but we’re hardly in the Rockafella building. The room was clean and smelt amazing! Modern TV with free wifi. Very comfy bed and spacious bathroom. We had a awkward moment on one of our nights when another guest tried to stream untasteful pornography to our TV via screen mirroring. We had to turn the network connections off our TV as they couldn’t seem to figure out their steamy night was being streamed into our room. Some mornings other guests were very loud when closing doors like they were leaving a room after an argument with their partners. No information given about spa facilities. Mini bar was slightly overpriced. €3 for a can of coca-cola or a 200m walk to a supermarket for a bottle of wine...we walked ;). Breakfast wasn’t a great variety but we had coffee and a choice of pastries which was all we needed to start the day. We tried to add an extra day to our trip but the gentleman on reception couldn’t match comparison website prices so we booked online and kept our room for an extra night. Overall nice hotel. Would stop again. Thank You…

Date of stay: February 2020Trip type: Travelled as a couple

3 Helpful votes

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elodiela wrote a review Jan 2020

4 contributions5 helpful votes

Stay Away

Avoid. First of all the location is not great; far from the city centre and main tourist attractions, in an area that offers nothing for tourists. We were asked to pay upfront at check-in for a 2-night stay, which I found unusual, but when I saw our room I understood why. Dry and unwelcoming room that did not match the description given on the website (e.g. no hot tub even though that's what was advertised). The only solution offered by management was to pay to upgrade to a room with an outdoor jacuzzi (in December). After 30 minutes trying to find a solution with the not-particularly-helpful hotel management I simply asked to be refunded so that I could leave to another hotel. Amazingly, the hotel refused to refund me even one cent of the full, 2-nights payment that they charged me upfront (before allowing me to see the room), and has since been ignoring my communication with them. I notice other reviews also refer to poor service/shady practices at this establishment. Naples is a great city with many nice hotels - go somewhere else and avoid the potential issues.…

Date of stay: December 2019

Location

Service

2 Helpful votes

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