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    Palazzo Caracciolo Napoli MGallery by Sofitel

    Via Carbonara 112, 80139, Naples, Italy
    011 39 081 1892 0891
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    31/12/2017 1/1/2018
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    Traveller (1084)
    Room & Suite (408)
    Dining (114)
    Overview
    • Excellent52%
    • Very good37%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “m gallery” (18 reviews)
    “train station” (74 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,645)
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    701 - 705 of 877 reviews

    Reviewed 24 July 2012

    Sorry this hotel was not what we expected, Internet was not included in the room rate, the Room service was very poor, the last night now more new cleaning tissues, as well as no more shower and hair shampoo. Internet at a price of 7€...More

    Thank Jörg-Achim F
    Response from MONIA A, Responsabile relazioni con la clientela at Palazzo Caracciolo Napoli MGallery by SofitelResponded 27 July 2012

    First we would like to thank you choosing Palazzo Caracciolo for your stay in Naples and for the time spent writing your comment. We are sorry to read of your disappointment, while we totally respect your opinion we felt really surprised about your overall impression...More

    Reviewed 22 July 2012

    My wife and I stayed here for 4 nights. This is an outstanding hotle located in the city Center. Naples is an interesting city and the city center tends to be a bit chaotic. This hotel gives you solitude by way of its two beautiful...More

    1  Thank Alicia R
    Reviewed 19 July 2012

    We stayed here for 1 night. Lucky to get a expedia cheap rate which was on sale. The beds are super comfy and the shower is awesome. It is in the old district so it was walking distance to many local sites.

    Thank mtech101
    Reviewed 19 July 2012

    This hotel has a fairly good location near the railway station where you can reach both Pompeji and airport (by bus), and Spaccanapoli region - the oldest and most interesting in Naples - by walking. It fills every basic need a traveller has, and looks...More

    1  Thank dr_aaltonen
    Reviewed 19 July 2012

    The Palazzo Caracciolo is located in the historical center of Napoli. I agree with most of the comments regarding the dirtiness in Naples: it's dirty everywhere. We were blown away by the only beautiful and clean place in Napoli: this amazing architectural hotel built in...More

    Thank rdelacre
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$122 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Naples
    • #5 Business Hotel in Naples
    • #11 Romantic Hotel in Naples
    • #13 Luxury Hotel in Naples
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 146
    • Reservation Options
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    • Location
    • Italy >
    • Campania >
    • Province of Naples >
    • Naples >
    • Pendino
    • Also Known As
    • m Gallery Palazzo Caracciolo Hotel Naples
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    Traveller (1084)
    Room & Suite (408)
    Dining (114)
    Pool & Beach (4)
    Hotel & Grounds (831)
    Bathroom (73)
    Business Centre & Event Rooms (12)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    dacro
    7 December 2017|
    AnswerShow all 4 answers
    Response from Palazzo C | Property representative |
    Hello, Thank you for submitting your queries. The Historical City Centre is at 5 minutes walking distance, the fireworks display will be at the seafront so more likely to be 30 minutes walking distance. It is not unsafe to... More
    1
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    Emoore8
    2 September 2017|
    AnswerShow all 3 answers
    Response from Palazzo C | Property representative |
    Dear Emoore8, thank You for submitting your question. Yes we have a babysitting service, but we need to book one from an agency, so we need 24h advice. Kind Regards Looking forward to welcoming You Your Staff at Mgallery... More
    1
    Vote
    rushbd4
    15 August 2017|
    AnswerShow all 3 answers
    Response from spada p | Reviewed this property |
    Ho svagliato. I'm sorry I made a mistake. Website: giraitalia. it The room, al primo piano e bellisima.
    0
    Votes
    Google Translation
    Room Tips
    "I prefer the room that is on two levels; sitting area on the lower level an the sleeping area on the upper..."
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    "Arrive by taxi, No sensible local parking"
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    "Go somewhere else"
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    "Our city view room was very quiet and well insulated from the street noise."
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