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Palazzo Caracciolo Napoli MGallery by Sofitel

Traveller (1252)
Room & Suite (517)
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Certificate of Excellence
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Via Carbonara 112, 80139, Naples Italy See on map
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,965)
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979 results
Traveller rating
443
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107
41
28
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443
360
107
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28
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All reviews m gallery covered courtyard beautiful hotel train station old palace an oasis central courtyard historical building dirty city reception staff hotel restaurant pizza deluxe room luxury hotel amalfi coast busy street small balcony
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1 - 5 of 979 reviews
Reviewed 4 days ago via mobile

We came here in the evening, the stuff was kind, they openened wellnes and spa center because of us, (it was closed in the evening), the food was good, and the ambijent is prefekt.. Like in 19. Century. Big and clean room. Very goodMore

Date of stay: January 2019
1  Thank 20johnatan
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 3 days ago

Dear 20johnatan, Thank you very much for your preference while staying in Naples. We are really delighted to learn you enjoyed so much your stay with us. Your appreciation has been conveyed to the Team: your feedback will go a long way in encouraging them....More

Hotel's Favourite
Reviewed 1 November 2018

This is a great hotel and is a bit of an oasis in Naples. We had a superior double room overlooking the covered courtyard.The staff work hard and a special mention for Salvadore who does a super job with a smile on his face. A...More

Date of stay: October 2018
1  Thank David W
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 6 November 2018

Dear David W, Thank you for choosing to stay at Palazzo Caracciolo MGallery by Sofitel and providing your honest feedback on TripAdvisor-. Providing the highest level of hospitality is our number one priority and we are happy to read that you enjoyed your stay with...More

Reviewed 1 week ago

This Place is just Amazing a Beautiful old Italian Palazzo in the middle of the old Naples . The Staff was Great I will recommend this hotel to everybody . a Great place to stay.the restaurant also was very GoodMore

Review collected in partnership with Accorhotels.com
Date of stay: January 2019
Thank bruno m
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 1 week ago

Dear bruno m, What wonderful words you had for Palazzo Caracciolo! Thank you very much for your preference while staying in Naples. We are really delighted to learn you enjoyed so much your stay with us, it was a pleasure to welcome you and it...More

Reviewed 2 weeks ago

In a hotel like this, you wouldn't expect to get your phone stolen. That's exactly what happened to me. The manager told me the insurance will reimburse it. And then, the insurance decided not to. Staff in this hotel have no word. I am very...More

Date of stay: August 2018
1  Thank CleMoons
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 1 week ago

Dear CleMoons, thank you for leaving your candid feedback concerning your stay to palazzo Caracciolo. Our aim is to make all our guests comfortable and safe and to ensure they have the most enjoyable experience. We do regret if we did not succeed in making...More

Reviewed 2 weeks ago via mobile

Stayed here over New Year and the only reason I’m giving it a four is because of the room. They are very tired looking and the air conditioning was so noisy that we couldn’t have it on. But every other aspect was fantastic. We had...More

Date of stay: December 2018
1  Thank Thyme44
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 2 weeks ago

Dear Thyme44, Thank you very much for your preference while staying in Naples. We are really delighted to learn you enjoyed so much your stay with us. We wish to thank you so much as well for your appreciation of our staff and their service,...More

View more reviews
About
Description
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately More buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Pool
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
146
Price range
US$117 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
m Gallery Palazzo Caracciolo Hotel Naples
Location
Italy > Campania > Province of Naples > Naples > Pendino
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
146
Price range
US$117 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
m Gallery Palazzo Caracciolo Hotel Naples
Location
Italy > Campania > Province of Naples > Naples > Pendino
Photos
Traveller (1,252)
Room & Suite (517)
Dining (129)
Pool & Beach (4)
Business Centre & Event Rooms (21)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Thu P
6 September 2018|
AnswerShow all 4 answers
Response from LeisureGuy32 | Reviewed this property |
The hotel will arrange Airport collection for you! About €35. Email them directly for details. Enjoy, it’s a beautiful hotel
1
Vote
585millieg
30 July 2018|
AnswerShow all 2 answers
Response from Gennaro P | Reviewed this property |
Two city in one day are no good. Sorrento very beautiful and Pompei big!
0
Votes
Google Translation
a_abakumova
26 January 2018|
AnswerShow all 3 answers
Response from David B | Reviewed this property |
They are very helpful at the hotel and I am sure they will store your luggage for you
0
Votes
Room Tips
"Suites are good but choose a higher floor where you can feel safe leaving windows open at night"
jryder888
29 Nov 2018
Read review
"Room was lovely size, very clean and comfortable. "
Sightsee42176253384
6 Nov 2018
Read review
"A room towards the back of the Hotel"
davidwV4134OS
1 Nov 2018
Read review
"Double superior room was quite small."
leo3163
19 Oct 2018
Read review
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