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Hotel Syrene

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#17 of 41 Hotels in Capri
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel Syrene
Hotel Syrene
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300 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Reviewed 23 July 2016 via mobile

My boyfriend and I stayed for two nights in July 2016 and couldn't be happier with our stay. The room itself was a decent size and had great AC (not so easy to find in Italy). Gianpiero at the front desk went above and beyond to make our stay in Capri special. He took out a map and showed us...

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Helpful?
1Thank Marissa B
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, responded to this review

Dear Guest, I am so glad you enjoyed your stay with us. Thank you for acknowledging the excellent service you received all round from the team, we are all thrilled to see you had a brilliant stay. We all look forward to welcoming you back in the near future. Sincerely

Reviewed 19 July 2016 via mobile

Arrived here for honeymoon. Amazing. Service on desk was excellent. Nothing too much trouble. Really helpful. Room (23) had an awesome view over the sea with a balcony with small table and chairs -wow- gorgeous to sit on morning and evening. The pool is large, surrounded by lemon trees and sun loungers and seating. Bar service and food during the...

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Thank timpronkster
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

New York City, New York
Reviewed 16 July 2016

From the kind and very helpful staff to the comfort of the room to the food served in the bar and at breakfast, this hotel is one of my favorites. The lemon tree outside area is truly magical for lunch and/or a cocktail.

Review collected in partnership with this hotel
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2Thank buonviaggiocookie
bwhotelsyrene, Responsabile relazioni pubbliche at Hotel Syrene, responded to this review

Dear Guest, Thank you very much for your lovely comments about your stay at the Best Western Hotel Syrene! We highly appreciate your feedback, it is such a pleasure to receive such positive feedback. Our team is always there to assist you and we are always happy to greet you on your return! Best ragards

Somerset, United Kingdom
Reviewed 10 July 2016

This hotel is really well situated in the heart of Capri, it has a lovely pool area, and as the pool is not huge it gets warm, which is a bonus, you have a lovely area to sit amongst lemon trees for snacks at a very good price, also the breakfast is very good, and you have a sea view....

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1Thank Sue N
bwhotelsyrene, Responsabile relazioni pubbliche at Hotel Syrene, responded to this review

Dear Guest, Many thanks for your excellent review of Best Western Hotel Syrene following your recent stay. I am very glad that you have rated the hotel, the facilities and our team so highly and we will certainly continue striving to deliver excellent service. I look forward to welcoming you back. Best Regards

Bethel Park
Reviewed 8 July 2016

This hotel offers beautiful rooms and common areas and top notch service. It is located on Via Camerella in the heart of the shopping district, however the hotel itself is a quiet and peaceful oasis from the heat and the crowds.. It is a 5 minute walk to the funicular and Piazza Umberta and close to all of the walkways...

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1Thank Joycebl
bwhotelsyrene, Responsabile relazioni pubbliche at Hotel Syrene, responded to this review

Dear Joycebl, Thank you for taking the time to share your review on Tripadvisor. We were all delighted to know that you had an enjoyable stay with us and we all look forward to seeing you soon. Sincerely

Sydney
Reviewed 5 July 2016

This is not your typical Best Western hotel so we had no big expectations upon check-in. After a long day of frustrating transfers from Positano, the reception staff welcomed us with friendly smiles, a porter guy also helped us with our heavy luggage. We stayed in the room facing the lemon trees and swimming pool - what a beautiful view....

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1Thank withog
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! I am also happy that you found our staff and service excellent, making your stay with us an unforgettable experience. We most certainly look forward to welcoming you back in the...

Reviewed 20 June 2016

This hotel is in a perfect location in Capri with a great pool. Hotel has helpful service and friendly staff. The room was not large, but had a great balcony with scenic views. Rooms were clean and bed was average comfort. Great for a few day visit in Capri.

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Thank AdventureYear
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

Sydney, Australia
Reviewed 7 June 2016

Was well positioned and great pool friendly helpful staff..the staff were the best part as they were always happy and a took a definate pride in there beautiful island.. had a great time.. The hot water was more lukewarm later in the day although i find thats a common theme around europe.. In sydney i have my showers long and...

Review collected in partnership with this hotel
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2Thank Steve A
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, responded to this review

Dear Guest, thank you very much for your lovely review of the Best Western Hotel Syrene. I really appreciate your kind comments regarding our hotel and I am very pleased to hear that you enjoyed your accommodation and you find the staff very helpful. I look forward to welcoming you back. Best Regards from Capri

Independent Republic of Brooklyn
Reviewed 30 May 2016

This is a great value hotel in Capri. The rooms are very well kept and the staff throughout the hotel is nice and friendly. My room had a terrace with a view, simply gorgeous. Breakfast is well served. The location could not be better. The restaurant was actually very good, enclosed within lemon grove. Definitely would come back.

Review collected in partnership with this hotel
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1Thank DiBruccolino
Reviewed 26 May 2016 via mobile

Location : very convenient, great actually The Hotel and grounds are beautiful Good size pool overlooking a stunning garden of lemon trees! Good breakfast on a terrace overlooking the main street and with beautiful views of the coast Welcoming and helpful staff At least some rooms require modernisation

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1Thank Joseph D
bwhotelsyrene, Responsabile relazioni con la clientela at Hotel Syrene, responded to this review

Dear Guest, Thank you for taking the time to write your great comments about the Best Western Hotel Syrene. I am delighted to read that you enjoyed our hotel! We most certainly look forward to welcoming you back in the not too distant future. Kind regards from Capri

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Breakfast Available

Additional Information about Hotel Syrene

Address: Via Camerelle 51, 80073 Capri, Island of Capri, Italy (Formerly BEST WESTERN Hotel Syrene)
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Price Range: €150 - €377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Syrene 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Syrene
Best Western Capri
Capri Best Western
Hotel Style:
#1 Green Hotel in Capri
#7 Business Hotel in Capri
#14 Family Hotel in Capri
#14 Luxury Hotel in Capri
#24 Romantic Hotel in Capri
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Syrene staff and other travellers.
3 questions
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Questions? Get answers from Hotel Syrene staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony with seaview high up.”
  • Side view of balcony overlooking street
Chocolate74, 20 Apr 2017 | Read review
“choose bay view”
germont001, 18 Oct 2016 | Read review
“All the rooms are fantastic. Ask for a room facing the pool and the lemon orchard. Views are amazing ”
412kevinj, 16 Oct 2016 | Read review
“choose the room with balcony as the view is amazing”
wadadb, 7 Sep 2016 | Read review
“Air-con efficient/very quiet. Hair-dryer was a 'proper' one, even had detachable nozzle for styling.”
623sueg, 22 Aug 2016 | Read review
5 of 5