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Hotel Palazzo Guardati

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#51 of 99 Hotels in Sorrento
Certificate of Excellence
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Hotel Palazzo Guardati
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438 Reviews from our TripAdvisor Community

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Showing 358: English reviews
London, United Kingdom
Reviewed 3 weeks ago

This is one of the worst 4* hotels we visited. The location is great but there were a lot of problems for the money we paid, including: (a) the room is in very poor conditions: the water keeps dropping from the tap and could not be stopped by the staff. There is literally no soundproofing - we could hear the...

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1Thank Chengwei
Bath, United Kingdom
Reviewed 4 weeks ago via mobile

Rooftop pool was fresh! - absolutely to be expected in November - but a great bonus and place for the family to have a sea view and a splash. Breakfast is fine, service is great and the location is excellent.

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Thank Kirsty B
Buckinghamshire, United Kingdom
Reviewed 5 weeks ago

Hotel photos do not do it justice. It is lovely, decor and cleanliness are superb, the staff are very helpful, always interested in doing all they can for you. Rooms and bathrooms were superb, small hotel safe, proper key locking, lots of power sockets, good hanging and drawer storage, air conditioning, flat screen TV, mini bar with modest prices too!...

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Thank D_North_Bucks
Reviewed 29 October 2016 via mobile

It is interesting to read the bad reviews, because if you do not care to spend time in your room, or take breakfast, or swim in the pool, or pay too much for this hotel, then it is the one for you as it is in a great central location. The breakfast is poor, it is edible but only just....

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1Thank Bryan K
EmanuelaSorrento, Direttore at Hotel Palazzo Guardati, responded to this review

Dear Guest, all the reviews are interesting, to the property to make some change in good, for all our guests. We found this review not useful as you didn't pay to have a room with sea view and you pretend to have it, then instead to pay 70 euro per night we make you a discount of euro 50,00and now...

London, United Kingdom
Reviewed 26 October 2016

This hotels small entrance down a side alley off one of Sorrento's main squares does little to commend what is a very nice and surprisingly spacious hotel. The hotel is tastefully decorated and there is lots of marble, granite - and quite a few glass chandeliers, which were no doubt expensive but won't be to everyone's taste! The staff are...

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Thank Peter C
EmanuelaSorrento, Direttore at Hotel Palazzo Guardati, responded to this review

Dear Guest, thank you for your review. We precise that we have never hidden that our pool is small. It's a small pool on a terrace of a historic building with a breathtaking view of the bay of Naples where guests can cool off and relax after an excursion. We wait you here again in the next future. Best regards....

Paris, France
Reviewed 25 October 2016 via mobile

My husband booked a room for a surprise visit. We arrived to find a dark room with only a small window leading to a balcony which we could only describe as a make shift partition between a public terrace. Asking for another room or a refund the hotel refused to refund and offered another room with a 50euros surcharge per...

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Thank tino2222
EmanuelaSorrento, Direttore at Hotel Palazzo Guardati, responded to this review

Dear Guest, thank you for your review but fortunately not all customers think like you In fact the reviews, on TripAdvisor and other on line, that our customers written are very good. We are aware that you can not please everyone but we think the difference is in the spirit of the holiday. You are not the first person who...

Prague, Czech Republic
Reviewed 16 October 2016

My husband and I spent 6 nights at Palazzo Guardati in early October. A very charming boutique hotel in a perfect location just steps away from the main square. It was also a short walk from a few different routes that led directly to the port. The train station was also just a short walk away. All of this made...

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Thank SuzP25
Medford, New Jersey
Reviewed 15 October 2016 via mobile

I'm sure this is a nice hotel once you arrive however the management and employees are not very understanding and it's obvious that the bottom line is money. Would not refund full down payment for two day stay 580Ę after they were notified of a medical emergency. They are a disgrace to the Italian people.

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3Thank Fjiula
Essex, United Kingdom
Reviewed 26 September 2016

The service at the hotel was equal if not better than any I have ever stayed at. The room was clean and comfortable The hotel is very close to the main square with a host of restaurants to choose from Staff at this hotel are extremely friendly and did everything they could to make my stay comfortable and enjoyable. I...

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1Thank Q7655YKjohn
Rochester, Michigan
Reviewed 23 September 2016

The location of this quiet & smaller hotel gave preference to any other amenity. Rooms were very clean & staff helfull . We also cherish a quiet night for resting after a day of sightseeing. Marco our desk clerk was most helpful. The breakfast attendant Victorio lightened up the guests with his humor. He politely offered to order a breakfast...

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1Thank Geri Z

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Palazzo Guardati, well-known 4 stars hotel, is located in the historical center of the vivacious Sorrento town, among the more suggestive places of Naples Gulf.Located not far from the sea and absorbed in the characteristic historical center,full of small shops and workshops of the typical Sorrento craftsmanship, it gives to its guests the possibility to live fully the magic Sorrento atmosphere. ... more   less 

Additional Information about Hotel Palazzo Guardati

Address: Via Sant'Antonino 24 - 26, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Price Range: €132 - €282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo Guardati 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
Palazzo Guardati Sorrento
Palazzo Guardati Hotel Sorrento
Hotel Style:
#25 Romantic Hotel in Sorrento
#27 Family Hotel in Sorrento
#36 Luxury Hotel in Sorrento
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palazzo Guardati staff and other travellers.
11 questions
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Questions? Get answers from Hotel Palazzo Guardati staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms overlooking the entrance can be noisy”
 of 5 bubbles petercH1642SA, 26 Oct 2016 | Read review
“All rooms we were privy to appeared equal . A balcony may need to be requested.”
 of 5 bubbles GeriZ_13, 23 Sep 2016 | Read review
“If you're travelling with family be specific about what you want i.e. terrace or balcony”
 of 5 bubbles SimonS220267, 15 Sep 2016 | Read review
“Choose a top floor room for the views, and possibly quieter than lower floors.”
 of 5 bubbles Freddles-Oz, 13 Sep 2016 | Read review
“Call the hotel direct for a discount on room rates!”
 of 5 bubbles trevor_townsend, 6 Jul 2016 | Read review
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